Thembeka Princess Buthelezi
Pietermaritzburg
Summary
Ambitious and dedicated professional with strong problem-solving skills and a collaborative mindset. Committed to organisational success and knowledge sharing, with a focus on continuous learning and growth. Eager to contribute effectively while enhancing skills and taking on new responsibilities.
Overview
8
8
years of professional experience
Work History
Intern-Administration Clerk
Msunduzi Municipality
03.2025 - Current
- Managed operations within the electricity department to ensure efficient service delivery.
- Captured electricity disconnection and reconnection information in the system to maintain accurate service records.
- Liaise with internal departments regarding customer queries and billing adjustments.
- Resolved customer queries through effective communication and problem-solving.
- Assist in compiling and submitting monthly revenue reports to supervisors.
- Distributed job cards to foremen to facilitate timely task execution.
- Organised job card records documentation to ensure easy retrieval and compliance with filing standards.
- Capturing of payments on SAP for contractors
- Photocopying, emailing, and scanning documents
Administration Clerk
Department of Education
04.2022 - 03.2024
- Managed office operations for the Head of Department
- Screened and directed visitors to relevant staff members, ensuring efficient communication flow
- Managed access to reception area, maintaining security and order
- Provide information to internal and external clients
- Reviewed and responded to emails regarding submission follow-ups, facilitating timely communication and resolution
- Receiving and transfer calls to relevant sections
- Receive and recording of messages if officials are not available
- Deal with outgoing submissions
- Receive and check incoming submissions from the department
- Receive correspondences directed to the HOD
- Capturing of incoming and out-going Submissions from the System
- Re-direct queries to relevant officials
- Direct visitors to relevant offices
- Attend and give direction to the clients coming to HOD
- Attend internal and external people coming in the department
- Send and receive emails
- Answering telephone, scan and photocopy documents
- Keep the reception area clean
Administration Clerk
Edendale Hospital
11.2018 - 07.2020
- Typed documents and reports for accurate record keeping and data integrity
- Filled supplies in designated areas to maintain organisation and accessibility
- Checking files for patients
- Updating board with patient names
- Recording ward statistics and submit to data management
- Ordering Stock for the ward
Secretary/Admin-Paeds and Neonatology Office
Edendale Hospital
11.2018 - 07.2020
- Answered telephone calls to provide timely assistance and information to patients and staff
- Booked patients for consultants to ensure efficient utilisation of appointment schedules
- Coordinated meetings to facilitate effective communication and collaboration within the department
- Take minutes during department meetings
- Circulate register during department meetings
- Keep a diary for the manager and weekly timetable/itinerary
- Organised and maintained various documents for easy access.
- Performed filing tasks by categorising and storing documents systematically.
- Executed photocopying, typing, and scanning tasks to support office operations.
- Managed email correspondence by receiving and sending messages promptly.
- Monitoring Doctors register
- Recording of all staff leaves
Finance Service Officer-Revenue department
Edendale Hospital
11.2018 - 07.2020
- Processed medical aid accounts to ensure accurate billing and timely payments
- Followed up on unpaid accounts to expedite resolution and recover outstanding payments
- Calling medical aid for the benefits of patients
- Assisted case manager in obtaining authorisation and confirmation for medical aid patients
- Researched ICD-10 coding
- Data capturing
- Answering incoming calls and outgoing calls
- Transfer calls to the relevant department
- Photocopying, emailing, faxing, printing and scanning documents
Supply Chain Officer-Supply Chain Management
Edendale Hospital
11.2018 - 07.2020
- Replenished stock in alignment with inventory levels to maintain supply availability
- Coordinated distribution of goods to clinics and wards to meet operational needs
- Conducted stock inventory assessments and updated bin cards to ensure accuracy in stock management
- Conducted stock inventory assessments
- Ensure that all items have the correct catalogue numbers
- Update bin cards
- Performed coasting procedures for inventory
Education
Advanced Diploma Public Administration - Advanced Diploma Public Administration
Durban University of Technology
Pietermaritzburg, KZN01-2026
National N Diploma - Public Management
Mthashana TVET College
Vryheid, KZN01-2020
Matric\Grade 12 - Grade 12
Kitakita High School
Nongoma, KZN01-2009
Skills
- Data capturing skills
- Records managements
- Administrative operations
- Software proficiency
- MS Excel
- MS Word
- MS PowerPoint
- Outlook
- Computer literacy
- Problem solving
- Good record keeping skills
- Communication skills
Languages
English
IsiZulu
Custom
- Mr. TS Zondi, Acting Manager- Revenue Protection Services-Infrastructure Services, 0730562881, Thandanani.Zondi@Msunduzi.gov.za
- Mr. L Ntuli, Senior Technologist-Planning, 0827243636, Lungisani.Ntuli@Msunduzi.gov.za
- Ms. N Mhlongo, Director-Office of the HOD, 0714816120, Nelisiwe.Mhlongo@kzndoe.gov.za
- Dr Yugashnee Naidoo, Head Clinical Unit-Pediatrics, (033)3954176/ 0837889454, yugashnee.naidoo@kznhealth.gov.za
Personal Information
- ID Number: 9111240806089
- Ethnicity: African
- License: Code 10-C1
- Criminal Offences: None
Timeline
Intern-Administration Clerk
Msunduzi Municipality
03.2025 - Current
Administration Clerk
Department of Education
04.2022 - 03.2024
Administration Clerk
Edendale Hospital
11.2018 - 07.2020
Secretary/Admin-Paeds and Neonatology Office
Edendale Hospital
11.2018 - 07.2020
Finance Service Officer-Revenue department
Edendale Hospital
11.2018 - 07.2020
Supply Chain Officer-Supply Chain Management
Edendale Hospital
11.2018 - 07.2020
Advanced Diploma Public Administration - Advanced Diploma Public Administration
Durban University of Technology
National N Diploma - Public Management
Mthashana TVET College
Matric\Grade 12 - Grade 12
Kitakita High School