Microsoft word, excel, presentation
Thembeka Mathabatha
078 426 7293
69D Napier Street Worcester ,WC
Summary
Proactive Administration Clerk with editing and proofreading expertise and understanding of Software. Proven success organizing information while managing emails and calls for various personnel.
Well-versed in maintaining strict compliance with Type standards overseeing Area of expertise operations. Effectively use Software to create error-free documentation in support of complex activities in deadline-oriented environments. Diligent, performance-oriented and dedicated to handling every detail with care.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
Work History
Acting Cashier Supervisor /Supply &Finance section
Department Of Home Affairs
Worcester , Western Cape
04.2020 - Current
- Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
- Quickly and accurately counted drawers at start and end of each shift.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Increased cashier efficiency through hands-on coaching sessions focused on improving speed, accuracy, and customer interactions.
Acting Local Office Manager
Department Of Home Affairs
Worcester, Western Cape
07.2024 - 07.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Administration Clerk
Depart Of Home Affairs
Worcester, WC
06.2015 - Current
- Established and maintained standard office procedures to achieve demanding targets.
- Interacted with customers by phone, email or in-person to provide information.
- Managed efficient processing of more than Number documents per month in high-volume Type environment.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Intern Financial Learnership Exposure
Department Of Home Affairs
Worcester, WC
11.2014 - 05.2015
- Carried out day-to-day duties accurately and efficiently.
- Used Microsoft Word and other software tools to create documents and other communications.
- Worked with customers to understand needs and provide excellent service.
Education
National Higher Certificate In Accountancy - Accounting
Cape Peninsula University of Technology
Belleville 01.2009 - 12.2011
National Diploma :Accounting - Accounting
Cape Peninsula University of Technology
Belleville 01.2009 - 12.2012
Senior Certificate - Commerce
Olivet Private High
Queenstown 01.2007 - 12.2007
Btech:Taxation - Taxation & Accounting
Cape Peninsula University of Technology
Belleville 01.2013 - 12.2013
Skills
Customer Communication
Software
Timeline
Acting Local Office Manager
Department Of Home Affairs
07.2024 - 07.2024
Acting Cashier Supervisor /Supply &Finance section
Department Of Home Affairs
04.2020 - Current
Administration Clerk
Depart Of Home Affairs
06.2015 - Current
Intern Financial Learnership Exposure
Department Of Home Affairs
11.2014 - 05.2015
Btech:Taxation - Taxation & Accounting
Cape Peninsula University of Technology
01.2013 - 12.2013
National Higher Certificate In Accountancy - Accounting
Cape Peninsula University of Technology
01.2009 - 12.2011
National Diploma :Accounting - Accounting
Cape Peninsula University of Technology
01.2009 - 12.2012
Senior Certificate - Commerce
Olivet Private High
01.2007 - 12.2007
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