Summary
Work History
Education
Skills
Additional Information
Timeline
Generic
Thembeka Busakwe

Thembeka Busakwe

Performance Monitoring & Evalution Manager
Bloemffontein

Summary

Proven leader in healthcare quality assurance, notably at Pelonomi Tertiary Hospital, adept at problem-solving and fostering teamwork. Enhanced patient care and satisfaction through innovative process improvements and effective communication. Achieved measurable quality enhancements in diverse healthcare settings, demonstrating exceptional decision-making and cultural awareness skills.

Work History

Perfomance Monitoring & Evaluztion Hospital Manage

Pelonomi Tertiary Hospital
  • Adapted quickly to evolving industry trends, integrating best practices into existing frameworks to maintain a competitive edge.
  • Developed comprehensive documentation for all aspects of the monitoring process, resulting in increased transparency and accountability among team members.
  • Maintained compliance with industry regulations by implementing strict monitoring policies and guidelines.
  • Reduced response times to incidents with efficient monitoring protocols and procedures.

Chief Profesionsl Nurse Quality Asurrance Province

Free State Deparrtment of Health
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.

World Vion Ngo

Quality Assurance Community Education World Vision
  • Improved NGO program efficiency by streamlining processes and implementing best practices.
  • Collaborated with diverse stakeholders to establish mutual goals and objectives in line with the NGO''s mission.
  • Coordinated volunteer recruitment efforts to build a strong workforce committed to advancing the NGO''s mission.
  • Implemented innovative solutions to address complex challenges faced by the communities served by the NGO.

Quality Assurance Manager

Statistic South Africa
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Recorded, analyzed, and distributed statistical information.
  • Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
  • Enhanced product quality by implementing comprehensive QA processes and procedures.

Red Cross Hospital

Hospital Quality Assuanre Manager Western Cape
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Nurse Manager

Pelonomi Tertiary Hospitail
  • Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
  • Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
  • Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
  • Evaluated skills of nursing personnel and verified staff certifications for validity.

Nurse on Training

Pelonomi HospitL
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.

Education

Post Graduate Diploma In Management - Public And Development Sector Monitoring & Evaluti

Witwaters Rand University
Pretoria
08.2018

IMPLEMENTATION AND EVALUATION OF QUALITY SYSTEMS - Evaluation of Quality Documentation,Assessment Pra

SABC AFFILIATED COMPANY
Quality Training Specialist Pretoria SABS Affilite
11.2009

Program In Total Quality Management - Center For Business Management

University of South Africa
Pretoria
06.2005

Bachelor Of Social Sciences - Psychology Business Management,Social Sciences

University of Free State
Bloemfontein
03.2000

Skills

Problem-Solving

Additional Information

Project. Management for Public Managers,I am an accredited traing provider by SitaOccupationally directed Education,Training and Development Practices N,Q,F Level 4 ID 50332,Completed I international Coarse on WHO Modules in Occupational Health , Risk Assessment, chemicals,Other Exposures in Agreculture, Industrial and Health,A Qualified Nurse,Midwife, CommunityNurse.Involved in Community Project Train Community members of different ages.Recently attended trraining offered by Crossroad on training of community members all ages.

Timeline

Perfomance Monitoring & Evaluztion Hospital Manage

Pelonomi Tertiary Hospital

Chief Profesionsl Nurse Quality Asurrance Province

Free State Deparrtment of Health

World Vion Ngo

Quality Assurance Community Education World Vision

Quality Assurance Manager

Statistic South Africa

Red Cross Hospital

Hospital Quality Assuanre Manager Western Cape

Nurse Manager

Pelonomi Tertiary Hospitail

Nurse on Training

Pelonomi HospitL

Post Graduate Diploma In Management - Public And Development Sector Monitoring & Evaluti

Witwaters Rand University

IMPLEMENTATION AND EVALUATION OF QUALITY SYSTEMS - Evaluation of Quality Documentation,Assessment Pra

SABC AFFILIATED COMPANY

Program In Total Quality Management - Center For Business Management

University of South Africa

Bachelor Of Social Sciences - Psychology Business Management,Social Sciences

University of Free State
Thembeka BusakwePerformance Monitoring & Evalution Manager