THEMBALETU NTOYANTO
Cape Town
Summary
Highly motivated and reliable professional with strong analytical and problem-solving skills, adept at planning, organising, and collaborating effectively in team environments. Skilled in utilising the Microsoft Office suite to enhance productivity and deliver results under pressure. Demonstrates excellent communication, interpersonal skills, and professionalism, with a proven ability to adapt and relate effectively to managers, clients, and colleagues. Committed to maintaining reliability and fostering a collaborative work culture while achieving organisational goals.
Overview
18
18
years of professional experience
Work History
Horeca
British American Tobacco
Western Cape
10.2012 - Current
- Sourcing and negotiating with key players in the Horeca space to sign contracts with and build relationship with.
- Conduct regular visits to HORECA outlets to promote products, provide product training, and gather market insights.
- Ensuring negotiated FMC and NC lines are available in store with optimal SOH to drive trial activations, engagements and conversions.
- Negotiate and execute contracts and agreements with HORECA partners, ensuring compliance with company policies and regulations (COUPA management).
- Collaborate with internal stakeholders such as marketing, finance, and logistics to ensure smooth execution of marketing plans and stock management.
- Monitor market trends, competitor activities, and consumer preferences to identify opportunities and risks.
- Prepare and present sales reports, forecasts, and business reviews to management on a regular basis.
- Ensure compliance with all relevant laws, regulations, and company policies, including responsible marketing practices.
- Leading and managing activation teams during activations and NTEs.
- Networking, growing territory and sourcing trendy events.
- Continuously training Agency, Vendors and outlets on brands and ROI.
- Implement customer strategy-based market factors and customer needs.
- Collaborated effectively with team to achieve objectives in the Horeca field
- Achieved service time and quality targets.
- Engaged with customers to better understand needs and deliver excellent service.
- Identified issues, analysed information and provided solutions to problems.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Trained and mentored employees to maximise team performance.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Met schedule using excellent planning and coordination skills.
- Prepared range of written communications, documents and reports.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Developed excellent working knowledge of industry trends and improvements in processes.
Trade marketing representative
British American Tobacco
Western Cape
10.2012 - 04.2020
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
- Developed excellent working knowledge of industry trends and improvements in processes.
- Collaborated with team members to achieve target results.
- Call on outlets in daily basis
- Achieve set targets
- Fully execute cycle Plano as per company standards.
- Achieve distribution targets.
- Analysed trade marketing campaigns of competitors to inform promotional strategies
Customer Banker
First National Bank
01.2010 - 01.2011
- Continuously identifying new business opportunities
- Actively promote existing product offerings
- Maintain a high level of Market Knowledge
- Gather competitor information and act upon such information
- Keep up to date with product changes and enhancements.
- Held Sales consultant responsible for their target.
Sales Coordinator
First National Bank
01.2009 - 01.2010
- Develop alternative strategies to increase sales.
- Leading and equipping 8 sales representatives.
- Ensuring the achievement of planned targets and objectives.
- Sales Volume
- Merchandising
- Promotion of targets
Sales and Service Consultant
First National Bank
01.2008 - 01.2009
Education
Certificate - Supply Chain Management
Cape Peninsula University of Technology
01.2013
National Diploma - Internal Auditing
Cape Peninsula University of Technology
01.2005
Skills
- Excellent communication
- Work well under pressure
- Planning and organizing
- Self-motivated and team player
- Reliable
- Interpersonal skills
- Professionalism
- Collaborative
- Highly motivated and reliable
- Strong analytical and problem-solving skills
- Able to relate easily and effectively with managers, clients and colleagues
- Adaptive
- Skilled in utilising Microsoft Office suite effectively
Languages
English
IsiXhosa
IsiZulu
Custom Section
- Excellent communication
- Work well under pressure
- Planning and organizing
- Self-motivated and team player
- Reliable
- Interpersonal skills
- Professionalism
- Collaborative
- Highly motivated and reliable
- Strong analytical and problem-solving skills
- Able to relate easily and effectively with managers, clients and colleagues
- Adaptive
- Proficient in Microsoft Office
References
- Mr. Jongikhaya Qwaqwa, Deployment Manager, British American Tobacco, 082 474 0036
- Mr. Jongile Mahobe, Area Sales Manager, British American Tobacco, 083 556 7296
- Mr. Werner Erasmus, Route to Market Manager, British American Tobacco, 084 474 2791
Timeline
Horeca
British American Tobacco
10.2012 - Current
Trade marketing representative
British American Tobacco
10.2012 - 04.2020
Customer Banker
First National Bank
01.2010 - 01.2011
Sales Coordinator
First National Bank
01.2009 - 01.2010
Sales and Service Consultant
First National Bank
01.2008 - 01.2009
Certificate - Supply Chain Management
Cape Peninsula University of Technology
National Diploma - Internal Auditing
Cape Peninsula University of Technology