Summary
Overview
Work History
Education
Skills
REFERENCE
Timeline
Generic

Thembalethu Nxoko

I Am A Computer Literate, Self Driven And Motivated Person, Able To Work Under Any Demanding And Stressful Conditions. I Am Able To Manage My Own Duties And Can Work As A Team.
Cape Town

Summary

Dynamic System Administrator with a proven track record at Shoprite DC warehouse, excelling in system monitoring and incident management. Enhanced network reliability and user satisfaction through proactive troubleshooting and effective communication. Skilled in software installation and committed to continuous improvement, ensuring optimal performance and security across IT operations.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Experienced with managing warehouse inventory to ensure optimal stock levels and efficient operations. Utilizes strong organizational skills and attention to detail to maintain accurate inventory records. Track record of effective teamwork and adaptability in dynamic environments.


Experienced with operating reach trucks in busy warehouse settings. Utilizes precision and safety protocols to enhance operational efficiency. Knowledge of inventory management and warehouse logistics, ensuring seamless workflow and effective teamwork.

Overview

8
8
years of professional experience
8
8
years of post-secondary education

Work History

System Administrator

Shoprite Basson Warehouse Cold Storage
Cape Town
10.2023 - 04.2025
  • Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
  • Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
  • Worked with users to determine areas of technology in need of improved usability.
  • Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
  • Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
  • Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
  • Completed reports detailing network and systems performance and downtime issues.
  • Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
  • Provisioned new software and hardware for use, following established security policies.
  • Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
  • Ensured high availability of critical systems by setting up and monitoring failover mechanisms and redundancy protocols.
  • Increased user satisfaction by promptly resolving technical issues and maintaining open lines of communication.
  • Monitored networks and network devices to resolve technical problems quickly.

Warehouse Inventory Clerk

Shoprite Basson Warehouse Cold Storage
Cape Town
07.2021 - 10.2023
  • Improved inventory accuracy by conducting regular cycle counts and updating records in warehouse management system.
  • Assisted in annual physical inventory counts, demonstrating strong attention to detail and accuracy while verifying item counts against system records.
  • Optimized storage space usage by implementing efficient binning systems based on item dimensions and sales velocity data.
  • Collaborated with purchasing department to manage backorders effectively, ensuring prompt receipt of high-demand items into the warehouse inventory system.
  • Assisted in reducing operational costs by identifying obsolete or excess inventory items for disposal or return to suppliers.
  • Maintained accurate documentation of all inbound/outbound transactions, providing detailed information for tracking purposes during audits or investigations as needed.
  • Reduced stock discrepancies by diligently investigating variances and making necessary adjustments to reflect accurate inventory levels.
  • Enhanced warehouse efficiency with the organization and arrangement of stored items, ensuring easy accessibility for order picking.
  • Supported quality control efforts, inspecting incoming shipments for damage or discrepancies before adding them to the inventory system.
  • Completed physical inventory counts each month.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.

Reach Truck Driver

Shoprite Basson Warehouse Cold Storage
Cape Town
04.2019 - 07.2021
  • Optimized space utilization within the warehouse by strategically organizing pallets for easy access during restocking activities.
  • Performed routine inspections of incoming shipments to ensure quality control before materials were stored or distributed.
  • Improved team productivity through effective communication with colleagues, prioritizing tasks based on urgency and importance.
  • Enhanced warehouse efficiency by skillfully operating a reach truck for safe and timely material handling.
  • Supported inventory management with accurate record-keeping of stock levels and locations.
  • Expedited order fulfillment process, efficiently transporting items to designated areas in the warehouse.
  • Streamlined the order picking process through meticulous record-keeping of item locations using warehouse management software systems.
  • Managed time effectively, completing assigned tasks within tight deadlines while maintaining accuracy and safety standards.
  • Achieved high levels of accuracy in order processing, resulting in fewer errors and increased customer satisfaction.
  • Safely transported fragile items within the warehouse, resulting in minimal breakages or losses.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Transported goods between warehouse locations according to shipment and storage needs.

Scullary

City Grill Steakhouse Restaurant
Cape Town
07.2017 - 12.2019
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Picker

Shoprite Basson Warehouse Cold Storage
Cape Town
02.2019 - 04.2019
  • Pulled orders quickly to maintain demanding productivity goals.
  • Displayed excellent attention to detail, ensuring all orders were picked and prepared accurately according to customer specifications.
  • Worked fast to meet assigned daily picking quotas.
  • Followed safety protocols and procedures to minimize workplace accidents.
  • Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
  • Assisted in reducing product damage through careful handling of items during the picking process.
  • Scanned and verified UPC codes for all products to aid in identification.
  • Picked and packed order items.

Education

High School Diploma -

A.M Tapa S.S.S
Middledrift Town
11.2016 - Current

Skills

System monitoring

REFERENCE

Mr Andries

Position: Warehouse Shift Manager

Contact: 0723915087

Shoprite Basson Warehouse Cold Storage, Cnr Cecil Morgan Drive & Cilmor street Brackenfell 7560


Mr Clacke

Position: Warehouse Inventory Supervise

Contact: 0815258512

Shoprite Basson Warehouse Cold Storage, Cnr Cecil Morgan Drive & Cilmor street Brackenfell 7560


Gillian Madibaya

Position: Waitress Supervise

Contact: 021 421 9821

Shop 155, Victoria Wharf Shopping Centre, V&A Waterfront, Cape Town, 8001.

Timeline

System Administrator

Shoprite Basson Warehouse Cold Storage
10.2023 - 04.2025

Warehouse Inventory Clerk

Shoprite Basson Warehouse Cold Storage
07.2021 - 10.2023

Reach Truck Driver

Shoprite Basson Warehouse Cold Storage
04.2019 - 07.2021

Picker

Shoprite Basson Warehouse Cold Storage
02.2019 - 04.2019

Scullary

City Grill Steakhouse Restaurant
07.2017 - 12.2019

High School Diploma -

A.M Tapa S.S.S
11.2016 - Current

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Thembalethu NxokoI Am A Computer Literate, Self Driven And Motivated Person, Able To Work Under Any Demanding And Stressful Conditions. I Am Able To Manage My Own Duties And Can Work As A Team.