Thembakazi Sharon Nkaqa
Administrator And Coordinator
Mount Moria 1197,Durban
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Design Coordinator/Administrator
Sol Danka T/A U&G Fabrics
10.2019 - Current
- Experience
- Ensured consistent adherence to brand standards across all designs, ensuring cohesive visual identity for clients.
- Facilitated collaboration between design and marketing teams by establishing effective communication channels.
- Managed multiple projects concurrently, meeting strict deadlines while delivering high-quality results.
- Acted as primary point of contact for clients throughout project execution, ensuring their expectations were met and maintaining strong relationships.
- Implemented efficient resource allocation strategies tailored to each project's unique requirements, improving overall project timelines.
- Developed creative solutions to address client concerns, nurturing long-term relationships and encouraging repeat business.
- Led process of managing new products from inception to launch, ensuring thehighest level of service for customers/clients.
- Handled customer queries regarding products, providing comprehensive information and support.
- Conducted product costing and generated quotes for customers, optimizing pricing strategies.
- Liaised with international suppliers to procure necessary materials and maintain supply chain efficiency.
- Established product codes and created barcodes, ensuring accurate product information.
- Oversaw client and colleague queries, resolving issues promptly and effectively.
- Maintained strict confidentiality in handling sensitive information as per company policy and legal regulations.
- Managed incoming calls, messages, and information dissemination to internal personnel.
- Executed marketing initiatives to increase brand recognition, drive promotions, and enhance revenue.
- Organized and input data into th database system accurately and efficiently.
Merchandiser
Tiger Brands
01.2018 - 12.2018
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Supported loss prevention initiatives by maintaining awareness of potential security risks and alerting management when needed.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Facilitated clear communication between store associates and corporate teams regarding merchandising goals, expectations, and feedback on execution quality.
- Analyzed sales data to identify underperforming products or categories requiring targeted merchandising efforts for improved performance.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across store.
- Contributed to safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
Education
Business Management
Gamalakhe College
Port Shepstone, South Africa2015
High School Diploma -
Sparks Estate Secondary
Durban, South Africa 04.2001 -
Skills
- Time Management: Skilled in managing deadlines and prioritizing tasks efficiently to achieve objectives promptlynes
- Communication: Clear and effective communication skills, both written and verbal, facilitating smooth interactions with colleagues, clients, and stakeholders
- Organization: Proven ability to maintain organized systems for scheduling, file management, and task prioritization, ensuring optimal workflow
- Customer Service: Strong focus on delivering exceptional service and fostering positive client relationships
- Attention to Detail: Meticulous attention to detail to minimize errors and ensure accuracy in administrative tasks
- Teamwork: Collaborative team player with a proactive approach to supporting colleagues and achieving team goals
Certification
Business Management N4 & N5
Timeline
New Venture Business NQF Level 4
08-2020
Design Coordinator/Administrator
Sol Danka T/A U&G Fabrics
10.2019 - Current
Merchandiser
Tiger Brands
01.2018 - 12.2018
Business Management N4 & N5
07-2015
High School Diploma -
Sparks Estate Secondary
04.2001 -
Business Management
Gamalakhe College