Themba Mashinini

• Conducting remuneration benefits
• Oversee benefits enrolment and terminations
• Coordination of employee benefit statements
• Conduct incapacity applications
• Oversee employee medical aid changes

• Provide high-quality, proactive support to the department including efficient and responsible management of incoming and outgoing telephone calls, correspondence, recruitment administration
• Apply HR policies and procedures to provide basic HR information to managers and staff.
• Assist with queries pertaining to HR Services and direct queries to relevant HR Services Consultant to ensure that queries are resolved within the 48 hour turnaround time.
• Coordinates and provide logistical support for Disciplinary and Grievance procedures to ensure the correct and timeous handling of such matters in terms of Lancet policy and legislation.
• Provide logistical support regarding recruitment and selection (reference and background checks, regretting of unsuccessful candidates) of candidates for various positions to ensure facilitation of the recruitment function
• Contributes to the HR Services department's projects to ensure effective implementation of projects.
• Assist in providing data for the preparation of management reports.
• Assist HR Services Consultant in the implementation and maintenance of quality standards (ISO) within the department.
• Performs physical filing of the recruitment and IR files and shreds/recycle documents in accordance with work instructions.

• Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
• Completed forms and reports to facilitate admission, transfer or discharge.
• Targeted new customers to grow geographic reach and increase revenue.
• Managed company schedule to coordinate calendar and arrange travel.
• Maintained personnel records and updated internal databases to support document management.
• Aided colleagues, managers and customers through regular communication and assistance.

• Assisting with INSETA indicium uploads.
• Filing and records management and archiving of documents
• Liaised with cross-functional teams to establish project schedules and plans to client specifications.
• Capture a spreadsheet for uploading learner details into the system.
  •Capturing, quality assure and check SETMIS report for accuracy for submission to DHET
  •Prepare the final allocation or award letters and contracts for signature by CEO/CFO/COO and Employer
  •Payment requisition submitted to Specialist and Manager for approval.
  •Submit Invoices to Finance for payment
  •Prepare closure letters for signatures by COO and CFO and submit them to the administrators or specialist. Provide information and documentation as required by DHET and internal and external Auditors.
  •Assist with travel and accommodation arrangements for the Learning Division Team
  

• Data Capture on EVDS
• Assisting patients to fill the vaccinations forms accurately
• Ensure patient confidentiality at all times and adhere to POPI Act
• Processing patient information and record it accordingly
• Provide administrative support to the vaccination site's staff
• Statistics arrangement ad general administration
• Assisting online vaccine registrations

• Actively contact clients at renewal points to ensure collection of the premium
• Maintenance of spreadsheets and accurate data for reporting
• Answering calls from existing clients and dealing with queries and/or complaints
• Liaise with Premium Administration and RFC pertaining to premium collection
• Provide the required documentation to the commercial facilities to ensure successful lodgments
• Obtain proof of lodgments from the facility to ensure premium deduction, ensure that the first premium is received for policies lodged
• Interacted with customers professionally by phone, email, and in-person to deliver accurate service information.
• Liaised with customers to resolve enquiries, appointment requests, and billing questions.
• Answered approximately 200 +/- incoming calls and emails per day to achieve swift resolutions.

• HR Shared Service Center
• Record-keeping of Confidential employee records
• Utilizing SAP ECC PA 20- 30- 40 system to update, Hire and terminate employment
• Prepare and send out regret letters to unsuccessful candidates
• General enquires and HR related matters and employment confirmation
• Give directions to locations of conference rooms Collect and distribute mail;
• Keeping updated with HR Standard and Office Procedures
• Arrange orientation and induction
• Practicing SOP and Human Resource Legislation BCEA and LRA
• Preparing and filing accidents and documentation of initial claim form for workers compensation forms UIF19
• SAP system Personnel Administration to hire, update employees' data and execute termination of employment and a delegation of authority
• Learning & Development Division
• Conducting SAP Travel arrangement and Training Coordination
• Managing attendance registers
• PR Purchase requisition and Travel planning
• Send out communication to delegates about training, venue
• Assisted in payroll processes, providing the finance department with required documentation for efficient employees Loan processing and payment.

• Ran the register effectively and handled cash and credit purchases
• Attended to customer needs, questions and complaints
• Regularly checked the drawer to ensure that there are adequate cash and coin for transactions.
• Maintained immaculately clean and tidy working areas in line with food hygiene legislation.
• Consistently ensured excellent food quality standards for outstanding customer satisfaction.