Thekganang Lesufi
Pretoria
Summary
Proactive Administrative Assistant dedicated to delivering exceptional customer service also Front desk. Handles telephone and email enquiries promptly, resolving issues related to application forms. Collaborates with various business units to ensure seamless communication and support.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
RTIA
03.2022 - 03.2026
- Provided administrative support to back office.
- Opened mail items in collaboration with facilities and revenue units.
- Sorted mail items based on type of elective options received.
- Date stamped first pages of applicable elective option forms.
- Processed allocated elective options efficiently.
- Monitored email application folders and processed applications as received.
- Followed up with infringers regarding incorrect or incomplete application forms.
- Handled telephone calls and email enquiries from the public about elective option applications.
- Assisted other business units as needed.
- Assisted with front office duties upon request.
Education
High certificate - HR management
Boston city campus
Welkom, FS01-2025
National senior certificate - Matric
Saulridge secondary school
Pretoria, GP01-2019
Skills
- Office management
- Communication skills
- Problem solving
- Critical thinking
- Interpersonal skills
- Data capture
- Digital communication
- Front office support
- MS Office Suite
Languages
English: B1 Intermediate
Northern Sotho : B1 Intermediate
Intermediate (B1)
Zulu
Elementary (A2)
Timeline
Administrative Assistant
RTIA
03.2022 - 03.2026
National senior certificate - Matric
Saulridge secondary school
High certificate - HR management
Boston city campus
Custom Section
- Administrative support
- Office management
- Time management
- Customer service
- Communication skills
- Problem solver
- Critical thinking
- Possesses excellent interpersonal skills
- Discipline
- Ability