Thato Tshehlana

Seasoned Call Center Team Lead familiar with handling Type calls in busy, high-volume environments by applying advanced listening, communication, and problem-solving skills to diverse customer concerns. Excellent trainer and coach with Number years of related experience. Motivated and disciplined team player with solid background of success in call center environments. Successful at satisfying customers while maintaining strict productivity and accuracy standards. Known for excellent collaboration and Type skills. Quality-driven team leader and experienced call center professional fluent in Language. Friendly professional with a knowledgeable and organized approach to solving team and customer issues. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.