Thato Solomon Mangena
Operations Manager - Below The Lines Advertising
Lonehill
Summary
I’m an energetic, ambitious, loyal person who has developed a mature and responsible approach to any task or situation that I’m presented with. I am a reliable, trustworthy and flexible individual who can learn new skills easily and execute them swiftly. I’m very friendly, easy to communicate and get along with. I have a personal commitment to physical fitness, professionalism, exceptional customer service and safety.
Overview
12
12
years of professional experience
Work History
Operations Manager
Admart
11.2022 - Current
- Developed and implemented strategies to maximize customer satisfaction.
- Plan, schedule, and monitor projects from start to finish.
- Implement quality control measures to maintain high standards of signage production,installation and branding.
- Manage production, fabrication, and installation teams to ensure smooth workflow.
- Manage procurement of raw materials and supplier relationships.
- Ensure workplace health and safety compliance across all operations.
- Oversee logistics and inventory management.
- Work closely with the sales and design teams to ensure project specifications are met.
- Resolve operational issues, troubleshoot problems, and implement process improvements.
Director
SurePoint Signage & Advertising
03.2022 - Current
- Develop and implement the company’s business strategy in line with market trends and organizational goals.
- Oversee all functions of the company including sales, marketing, design, production, and installation.
- Build and maintain strong relationships with key clients, suppliers, and stakeholders.
- Ensure compliance with health, safety, and industry regulations.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Monitor financial performance, budgets, and cost management to ensure profitability.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Proven experience (4years) in a senior management role, ideally within signage, print, or related industries.
- Strong leadership, communication, and negotiation skills.
Warehouse Operator
Love2Learn Homeschooling Curriculu
03.2021 - 11.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order.
- Provided excellent customer service by efficiently processing returns, exchanges, or damages according to company policies.
- Assist with receiving, checking, and recording incoming book stock and other merchandise.
- Ensure accurate labeling, shelving, and storage of stock.
- Conduct regular stock counts and report discrepancies.
- Assist in picking, packing, and preparing book orders for stores, schools, or customers.
- Capture and update stock movement records in the warehouse system.
- Assist in preparing daily/weekly reports on stock levels, damages, or shortages.
- Work closely with the Warehouse Manager to improve processes and efficiency.
- Provide assistance during peak seasons (e.g., back-to-school campaigns, book fairs).
- Collaborate with bookstore sales staff to ensure urgent stock requests are fulfilled.
- Verify that orders are accurate and complete before dispatch.
- Support coordination with couriers/delivery teams for timely distribution.
- Maintain cleanliness, safety, and organization of the warehouse.
- Assist with managing warehouse equipment (trolleys, scanners, etc.).
- Support the Warehouse Manager in monitoring workflow and deadlines.
Junior OOH & Below the Lines Sales
CMG Africa
07.2019 - 01.2021
- Company Overview: www.cmgafrica.com
- This role includes daily office general work tasks, answering calls, doing quotes, following up with clients, making cold calls sales, placing new orders for clients, while promoting the company products and the brand.
- Reference – Jarrod Pottow – 072 374 7977 jarrod.pottow@cmgafrica.com
Intern Junior Developer
Casson Media
07.2020 - 10.2020
- Company Overview: https://khensaniscollection.org.za/
- Assisting with general work of the company such as: Websites updates, maintenance, basic design in free online programs, Online marketing such as SEO and Google Ads updates. As well as assisting with charity and community work.
- Reference- Lisa Casson – 067 114 8164 lisa@casson.co.za
- -Conor Campbell - 065 900 5096
Spin Structor & Project manager
Arrow Sign Spinning South Africa – Trading as SuperAd South Africa
07.2013 - 03.2020
- Company Overview: rhett@superad.co.za
- Oversee the safe operation of the jump courts while providing friendly, responsive service to create an exceptional entertainment experience for our customers. A Court Supervisor’s attitude directly effects how Launch Trampoline Park as a whole is perceived. My main functions are to ensure that all company policies are being followed and that all jump areas are properly maintained to ensure a safe and enjoyable experience for our customers
- Reference contact- Rhett Armstrong- 072 182 4129
Yard monitor- Indoor Trampoline park Instructor
Flipd Urban Lifestyle
02.2017 - 09.2019
- Company Overview: vannersburg.richard@gmail.com
- Oversee the safe operation of the jump courts while providing friendly, responsive service to create an exceptional entertainment experience for our customers. A Court Supervisor’s attitude directly effects how Launch Trampoline Park as a whole is perceived. My main functions are to ensure that all company policies are being followed and that all jump areas are properly maintained to ensure a safe and enjoyable experience for our customers
- Reference- Richard-0721264695
Service Ambassador
VivaGymSA Fourways
12.2017 - 07.2019
- Company Overview: fourways.am@vivagym.co.za
- Signing up members and managing their accounts, enforcing the health & safety rules in the club while also Assisting in giving group exercises Classes.
- Reference- VivaGym Fourways club manager Ben Wisenach-0829501460
Education
Leading Edge business Solutions
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BLS Medical
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Itirele zenzele Comprehensive High School
12.2011
Skills
-Operations management
-Problem-solving
-Customer service
-Performance monitoring
-Strong project management and organizational skills
-Excellent problem-solving and decision-making abilities
-Knowledge of signage production methods, machinery, and installation processes
-Ability to manage multiple projects simultaneously under tight deadlines
-Strong leadership and people management skills
-Data analysis
-Customer retention
-Client relationships
Interests
Playing Guitar, Outreach into under-developed areas, Children’s ministry, Reading novels and inspirational books, Teaching people to play the guitar, Drawing, Participating in mix Martial Arts, Participating in outdoor activities such as -Mountain bike riding -Hiking and backpacking Playing -volleyball
Community Involvement
ISM (Impact Student Ministry), https://khensaniscollection.org.za/, I am involved in several ministries in townships, schools and churches., I help with ISM (Impact Student Ministry) with an NPO called “Impact Africa”: -We distribute donations of blankets, food, paraffin etc., to the destitute and people in desperate need, in townships. -Minister to and share the Word and love of God with them., I help in Children’s Church at Lonehill Village Church and Banabamodimo Sunday School based in Akani, in Diepsloot, Helped build classroom, making it a safe environment for Students at Khensani’s Collection in Diepsloot.
LEADERSHIP EXPERIENCE
- Children’s ministry leader at The Village Church Lonehill since 2014 – Present. Involved in church-based Programs as a leader of children between the ages of 8 and 13.
- Reference- Shane Drower-Copley 083 694 1368 blueklebble@gmail.com
- Children’s ministry leader at Banabamodimo Sunday School since 2010 - 2015 Involved in church-based Programs as a leader of children between the ages of 5 and 18.
- Reference- Kerrin Badham- 083 512 8428 -Shera Lee Deavall- 082 7877832
- Teen Leader at Impact Africa Ministries 2010- 2014 Served as a guide and translator to Missionaries from various parts of America as well as other countries, while they ministered in Johannesburg Townships.
- Reference- Mr. Denis Navin- 073 129 0267
COMMUNITY VOLUNTEERING JOB
- JPCF (Jukskei Park Community Forum)- Kids Zipline Instructor -August 2020- present [ part time weekends]
- My role is ensuring the safety and exceptional experience for all zipline guests. Responsibilities include setting stop ropes, assisting guests in proper harness and helmet fitting, demonstrating proper zipline techniques, operating the zipline activity, breaking guest’s speed upon incoming approach, performing retrievals and rescues, inspecting equipment.
- Reference- Bryan Casson- 079 898 1250
Timeline
Operations Manager
Admart
11.2022 - Current
Director
SurePoint Signage & Advertising
03.2022 - Current
Warehouse Operator
Love2Learn Homeschooling Curriculu
03.2021 - 11.2022
Intern Junior Developer
Casson Media
07.2020 - 10.2020
Junior OOH & Below the Lines Sales
CMG Africa
07.2019 - 01.2021
Service Ambassador
VivaGymSA Fourways
12.2017 - 07.2019
Yard monitor- Indoor Trampoline park Instructor
Flipd Urban Lifestyle
02.2017 - 09.2019
Spin Structor & Project manager
Arrow Sign Spinning South Africa – Trading as SuperAd South Africa
07.2013 - 03.2020
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BLS Medical
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Itirele zenzele Comprehensive High School
Leading Edge business Solutions