Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Finance and Insurance Manager / Business Manager
Naledi Motors
03.2021 - Current
Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
Monitored pipelines to track and log status of loans.
Supervised loan personnel and motivated to maintain customer service and performance standards.
Evaluated loan requests and documents to verify accuracy and completeness.
Approved loan applications based on customer creditworthiness and provided detailed financial advice.
Assisted customers with completing loan applications and other paperwork.
Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Identified opportunities to cross-sell and upsell loan products to customers.
Analyzed potential risks and evaluated loan products to identify suitable options for customers.
Developed and maintained relationships with customers, lenders and other third parties.
Proactively identified solutions for customers experiencing credit issues.
Processed loan applications and monitored progress from start to finish.
Researched and updated industry knowledge on changing legislation and regulations.
Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Reported issues to higher management with great detail.
Business Manager
Motorholdings
09.2019 - 03.2021
Communicated with customers and vendors positively with particular attention to problem resolution.
Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Executed business plans to further strengthen and maximize territory sales and profits.
Oversaw and improved deliveries through proactive coordination of daily operations.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Business Development Manager
Wesbank, a Division of First National Bank
04.2008 - 04.2014
Represented company and promoted products at conferences and industry events.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Drove sales by developing multi-million dollar contract sales.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Prepared sales presentations for clients showing success and credibility of products.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Built relationships with customers and community to establish long-term business growth.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Reached out to potential customers via telephone, email, and in-person inquiries.
Monitored market trends and competitor activities to identify areas of potential opportunity.
Education
Master of Arts - Ministerial Work
Assembly Bible College
Tlokweng, Botswana,
08.2026
Degree - Bachelor Of Finance
University Of Botswana
Gaborone, Botswana,
10.2024
Certificate - Certificate Of Proficiency (COP-Long Term)
Botswana Accountancy College
Gaborone, Botswana,
05.2020
Certificate - Certificate Of Proficiency (COP- Short Term)
Botswana Accountancy College
Gaborone, Botswana,
08.2013
Diploma - Diploma in Accounting And Business Studies
University of Botswana
Gaborone, Botswana,
10.2010
Skills
Capital Raising
Portfolio Management
Financial Administration
Financial Planning
Bank Reconciliation
Investment Management
Debt management
Hobbies
Reading Business books, leadership literature, and industry journals.
Networking Attending professional events or joining industry groups.
Travel Exploring new cultures and business practices globally.
Bible Study and Theology Deepening understanding of scripture and theological concepts.
Writing writing sermons and articles.
Community Service Volunteering in local outreach programs.
Music participating in church choirs.
Spiritual Retreat Attending or leading retreats for personal and community growth.
Languages
English
Setswana
Timeline
Finance and Insurance Manager / Business Manager
Naledi Motors
03.2021 - Current
Business Manager
Motorholdings
09.2019 - 03.2021
Business Development Manager
Wesbank, a Division of First National Bank
04.2008 - 04.2014
Master of Arts - Ministerial Work
Assembly Bible College
Degree - Bachelor Of Finance
University Of Botswana
Certificate - Certificate Of Proficiency (COP-Long Term)
Botswana Accountancy College
Certificate - Certificate Of Proficiency (COP- Short Term)
Botswana Accountancy College
Diploma - Diploma in Accounting And Business Studies
University of Botswana
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Cheludo Katlo ChigalaCheludo Katlo Chigala
Training Coordinator at naledi motorsTraining Coordinator at naledi motors