Thato Mphuthi
ALL ROUNDER
Johannesburg
Summary
Having worked as a license Coordinator ,Office Manager, Part time scheduler and a part time Receptionist at Mobile Macs for more than 2 years ,I have gained valuable experience in handling a wide range of administrative responsibilities . I am skilled in managing documentation,pastel(invoicing,quotations and sales orders) ,office management and multi-tasking.
Furthermore I am proficient in utilizing various software applications such as Microsoft office(word, excel ,outlook).
One of my key strengths is the ability to prioritize and multitask effectively .
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Scheduler
MOBILE MACS
2022.06 - 2024.06
- Scheduling mechanics to assist with breakdowns, ensuring timely response and efficient resolution.
- Arranging for accident collections with logistics team, coordinating proper handling and documentation.
- Resolving phone calls and WhatsApp groups' queries after hours, providing exceptional customer service and support.
- Assisting with other administrative tasks as needed, maintaining efficient office operations.
Office Manager
MOBILE MACS
2022.06 - 2024.06
- Monitoring and purchasing electricity, ensuring uninterrupted power supply and cost-effectiveness.
- Logging calls for printer service, effectively communicating with service providers and coordinating repairs.
- Prioritizing requests from beverage and cleaning crews, promptly addressing their needs and maintaining a clean and well-stocked environment.
- Managing monthly grocery, cleaning product, and toilet hand paper towel purchases, ensuring an adequate supply for the company's needs.
Receptionist
MOBILE MACS PTY LTD
2022.03 - 2024.06
- Switchboard management.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Operated multi-line telephone system to answer and direct high volume of calls
Licensing Coordinator
MOBILE MACS
2022.03 - 2024.06
- Resolving day-to-day queries regarding license discs through email and phone calls, providing accurate information and excellent customer service.
- Batching and organizing over 350 license discs on A monthly basis, ensuring proper documentation and timely delivery to stores.
- Booking couriers for license disc delivery, coordinating logistics to ensure efficient distribution.
- .Recording and managing over 2500 renewal discs and Natis's on SERV Craft, maintaining accurate records and ensuring compliance with regulations.
- Renewing license discs on A monthly basis, ensuring timely updates and compliance with legal requirements and Created stock files for new bikes, facilitating efficient management and tracking of inventory.
Human Resource Intern
Arnold DU Plessis
2 2023 - 6 2023
- Organized meetings with clients, ensuring effective communication and understanding of their requirements for recruitment.
- Drafted job ads, effectively describing job requirements and attracting qualified candidates.
- Organized resumes and job applications, reviewing and shortlisting candidates for further consideration. Recruited over 2 employees and selected potential candidates for specific positions, conducting interviews and reference checks.
- Maintained current HR files and databases, ensuring accuracy and confidentiality of employee information.
- Scheduled job interviews and assisted with interview process, coordinating with hiring managers and candidates. Filed employment contracts, ensuring compliance with legal and organizational requirements.
Sales Consultant
O'keefe & Swarts
2021.08 - 2021.09
- Persuaded over 75% of clients to engage in phone conversations to discuss insurance products, effectively communicating benefits and value of policies.
- Advised clients on insurance policies that best suit their needs, considering their financial situation, coverage requirements, and risk tolerance.
- Assisted clients in selecting appropriate insurance provider or policy, comparing options and presenting clear explanations of coverage details.
- Captured clients' data on Phoenix software for sales purposes, ensuring accurate and comprehensive records. Achieved over 150 sales in one month, exceeding sales targets and contributing to overall success of company's team
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase
Dental Assistant
Busisiwe Skhosana
2016.10 - 2016.11
- Prepared stations for routine check-ups and specialized dental procedures, ensuring all necessary equipment and instruments are readily available.
- Set up instruments, materials, and equipment required for each dental procedure, maintaining efficiency and organization.
- Supported dentists and hygienists with expert chair-side clinical assistance, anticipating their needs and providing efficient and professional support.
- Sterilized and disinfected instruments, adhering to strict infection control protocols and maintaining clean and safe dental environment.
Education
DIPLOMA - DIPLOMA IN INFORMATION TECHNOLOGY
Richfeild Graduate Institute of Technology
Johannesburg 2024.01 - Current
Diploma - Human Resource Management
Orbit TVET College
North West 2018.06 - 2019.12
Career Certificate : Executive Human Resource Management - HR
Birnam Business College
Johannesburg 2018.02 - 2018.06
No Degree - Computer Literacy
TSIMA Training And Development
Johannesburg 2021.06 - 2021.09
National senior certificate: Grade 12 -
Waverley Girls High School
Johannesburg 2013.01 - 2017.12
Skills
SerVCraft
references
Tevin metseeme
0676144947
O'Keeffe&Swartz
Arnold Du Plessis
082 255-6365
Alpha and omega productions
Jill Marks
082 740 4881
Mobile Macs pty ltd
Timeline
DIPLOMA - DIPLOMA IN INFORMATION TECHNOLOGY
Richfeild Graduate Institute of Technology
2024.01 - Current
Scheduler
MOBILE MACS
2022.06 - 2024.06
Office Manager
MOBILE MACS
2022.06 - 2024.06
Receptionist
MOBILE MACS PTY LTD
2022.03 - 2024.06
Licensing Coordinator
MOBILE MACS
2022.03 - 2024.06
Sales Consultant
O'keefe & Swarts
2021.08 - 2021.09
No Degree - Computer Literacy
TSIMA Training And Development
2021.06 - 2021.09
Diploma - Human Resource Management
Orbit TVET College
2018.06 - 2019.12
Career Certificate : Executive Human Resource Management - HR
Birnam Business College
2018.02 - 2018.06
Dental Assistant
Busisiwe Skhosana
2016.10 - 2016.11
National senior certificate: Grade 12 -
Waverley Girls High School
2013.01 - 2017.12
Human Resource Intern
Arnold DU Plessis
2 2023 - 6 2023
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