Thato Lesoro
Grahamstown ,Eastern Cape
Summary
Postgraduate in Industrial Economic Sociology from Rhodes University and passionate about education, personal and social development, and entrepreneurship. Knowledgeable in teaching ESL methods and classroom activating techniques. When at the university, contributed to a100% pass rate for 60 first year Sociology students over a two year period.
Overview
15
15
years of post-secondary education
11
11
years of professional experience
Work History
Administrative Assistant
Siyakubonga Funeral Services (Pty) Ltd
Grahamstown
01.2019 - Current
- Prepares financial reports and stored hard copies of data in an organised manner to optimise retrieval.
- Prevent critical errors and support team performance targets, organised, sorted and checked numerical input data against original documents.
- Assists in setting up new client accounts.
- Develop and maintain filing systems.
- Handle sensitive information in a confidential manner.
Sociology Tutor
Rhodes University
Grahamstown
02.2019 - 11.2020
- Provided feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students.
- Taught students study techniques, note taking skills and analytical reasoning.
- Reviewed class material with students by discussing text, working solutions to problems and reviewing essays, assignments and tutorials.
- Assessed students' progress throughout tutorials and communicated progress with senior staff.
Ticket Sales Consultant
National Arts Festival
Grahamstown
06.2016 - 07.2019
- Offering customers personal and polite service support to boost sales and customer satisfaction.
- Effectively advertised events relative to the tickets for maximum outreach and to boost sales.
- Maintains knowledge of ticket-plan-programs as well as ticket holder preferences.
- Represents National Arts Festival to prospective ticket purchasers by explaining features and benefits associated with ticket plans.
- Serves as liaison between customer and National Arts Festival to resolve issues/problems/concerns.
Co-Owner
Isthébe African Food Stall
Grahamstown
06.2015 - 07.2019
- Branding and marketing of the company.
- Menu creation.
- Employ team and delegate duties according to personal strengths and weaknesses.
- Work closely with suppliers for stock procurement.
- Expansion of sales and overall supervision.
Education
Teaching English As A Second Language (ESL)
I-to-i TEFL
02.2021 - Current
Bachelor of Arts - Industrial Economic Sociology
Rhodes University
02.2020 - 11.2020
Bachelor of Arts - Social Sciences
Rhodes University
02.2016 - 11.2019
GED -
Graeme College
01.2000 - 11.2009
Skills
Interpersonal skills
undefinedTimeline
Teaching English As A Second Language (ESL)
I-to-i TEFL
02.2021 - Current
Bachelor of Arts - Industrial Economic Sociology
Rhodes University
02.2020 - 11.2020
Sociology Tutor
Rhodes University
02.2019 - 11.2020
Administrative Assistant
Siyakubonga Funeral Services (Pty) Ltd
01.2019 - Current
Ticket Sales Consultant
National Arts Festival
06.2016 - 07.2019
Bachelor of Arts - Social Sciences
Rhodes University
02.2016 - 11.2019
Co-Owner
Isthébe African Food Stall
06.2015 - 07.2019
GED -
Graeme College
01.2000 - 11.2009