Thato Amukelani Baloyi
Manager
Bassonia Rock
Summary
Experienced in overseeing daily operations of a pub, including staff management, customer service, stock management, financial management, compliance, marketing & events, and maintenance. Skilled in hiring, training, scheduling, and supervising bar staff, kitchen staff, and security personnel. Proven track record of ensuring guest satisfaction, handling complaints professionally, and managing inventory levels to prevent shortages. Proficient in managing budgets, tracking sales, controlling costs, handling cash transactions, and ensuring compliance with health, safety, and licensing laws. Adept at promoting events and attracting customers through creative marketing strategies while maintaining a clean and welcoming environment for patrons.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Pub Manager
LAB LIFESTYLE PUB AND GRILL
01.2023 - 01.2025
- Costumer service, serving and helping costumers throughout the day/night
- Stock taking when new stock/products come in the shop making sure that everyone accounted for and where it should be
- Cashing up at the end of the day/night adding the money we made during the business day/night
- Delegating duties to staff make sure that everyone works and has an equal share of work
Education
National Senior Certificate - 12
Forest High School
01.2018 - 12.2022
Skills
- Innovative guidance
- Effective communication
- Proficient in computer applications
- Marketing campaign management
- Team management
- Facility upkeep
- Bar operations management
- Customer engagement skills
- Analytical problem-solving
- Effective time management
- Collaborative team leadership
- Supervisory experience
- Accurate cash management
- Verbal and written communication
- Customer engagement
Personal Information
Date of Birth: 02/11/03
Roles And Responsibilities
- Cashing up at the end of the business day/night
- Delegating duties to staff members
- Stock taking
- Media advertising
Timeline
Pub Manager
LAB LIFESTYLE PUB AND GRILL
01.2023 - 01.2025
National Senior Certificate - 12
Forest High School
01.2018 - 12.2022
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