Thashir Deochand
Durban
Summary
I am a dedicated Product Owner with a meticulous and disciplined approach to gathering and understanding requirements, breaking down specifications and working alongside different departments to develop high-quality products. Tactical planner and complex problem-solver with experience in iGaming products. Prepared to bring 4 years of experience in the field to a challenging new role.
Overview
6
6
years of professional experience
Work History
Product Owner
Pragmatic Solutions
10.2022 - Current
- Collaborate with internal and external stakeholders to define functional specifications.
- Developed user stories, acceptance criteria, and mockups for new features.
- Ensure that once a user story has been delivered it meets the quality standards and ensures that business objectives and user needs are satisfied
- Managing the product life cycle from backlog to development using agile methodologies
- Define, manage and prioritize the roadmap by collaborating with internal and external stakeholders and aligning with the company's overall objectives
- Actively participate in all sprint planning calls to ensure that the correct priority of user stories is communicated and answer any questions from the tech team
- Creating project plans for onboarding new clients
- Perform product demos to clients for new/upcoming features
- Maintain release notes for all user stories to inform clients and stakeholders of the changes in the system
- Dedicate time to perform product discovery and new market relates features and improvements, ensuring that the system is always keeping up to standard.
- Conducted market research to understand customer needs and preferences.
- Collaborated with development teams to ensure successful delivery of products.
- Advised on technical solutions that align with product objectives.
- Assessed business value of new features prior to implementation.
- Communicated regularly with stakeholders to ensure alignment on product strategy and vision.
- Ensured compliance with regulatory standards related to the product portfolio.
- Maintained strong relationships with key stakeholders in the industry.
- Implemented search engine optimization (SEO) techniques for web presence.
Senior Compliance Tester
eCOGRA (eCommerce and Online Gaming Regulation and Assurance)
11.2019 - 09.2022
- Ensuring all necessary data is provided to carry out the testing process
- Functional testing, Regression Testing, Front end/user acceptance (UA), regulatory compliance testing
- Create test cases and document test procedures to ensure replicability
- Identify, analyze, document, and report defects to the development team
- Manual testing using prescribed methods as well as utilizing testing tools
- Perform front and back-end source code reviews (C#)
- Identifying program deviation from standards and suggest modifications to ensure compliance and efficiency
- Ensuring that test cases have been satisfied in the testing process
- Create and review certification reports for testing activities.
Development Tester
IX Online Motoring
01.2019 - 10.2019
- Testing solutions in a UAT environment with the client's requirements in mind out of the end solution
- Performing the 'analyst' role within the team and being the bridge between business and developers
- System and unit testing, Regression and load testing
- Postman to analyse and integrate 3rd party applications into our in-house application
- Perform test procedures, and test cases on systems being developed by the development team
- Run SQL queries to ensure correct and accurate data insertion and data validation
- Create and optimise SQL scripts requested for all development with the necessary validation
- Defect and bug discovery
- Specification analysis
- Ensuring consistency throughout the system
- Perform route cause analysis and reproduce errors or defects.
Website Support Assistant
IX Online Motoring
05.2018 - 12.2018
- Ensure client satisfaction on logged queries
- Articulate system bugs for developers to resolve, thereby ensuring the client's needs were met
- Providing support in the event of a website failure
- Analysing system challenges and suggesting improvements where required
- Auditing and ensuring 100% functionality of websites or our in-house mobile application
- Troubleshoot client queries to establish the root cause
- Resolve client query using basic C#, HTML5, JavaScript or hand over to the development team for resolution.
Education
National Diploma in Information Technology (Software development) - Information Technology
Durban University of Technology
Durban, South Africa12.2017
Matric -
Hillcrest High School
12.2013
Skills
- Business Analysis
- Problem Identification
- Scrum Methodology
- Product issue resolution
- Design thinking
- Product Lifecycle Management
- Agile frameworks
- Product Planning
- Data-driven decision-making
- Roadmap development
- User Acceptance Testing
- Jira
- Figma
- Postman
- Craft
Languages
English
First Language
References
References available upon request.
Timeline
Product Owner
Pragmatic Solutions
10.2022 - Current
Senior Compliance Tester
eCOGRA (eCommerce and Online Gaming Regulation and Assurance)
11.2019 - 09.2022
Development Tester
IX Online Motoring
01.2019 - 10.2019
Website Support Assistant
IX Online Motoring
05.2018 - 12.2018
National Diploma in Information Technology (Software development) - Information Technology
Durban University of Technology
Matric -
Hillcrest High School
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