Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Thashir Deochand

Thashir Deochand

Durban

Summary

I am a dedicated Product Owner with a meticulous and disciplined approach to gathering and understanding requirements, breaking down specifications and working alongside different departments to develop high-quality products. Tactical planner and complex problem-solver with experience in iGaming products. Prepared to bring 4 years of experience in the field to a challenging new role.

Overview

6
6
years of professional experience

Work History

Product Owner

Pragmatic Solutions
10.2022 - Current
  • Collaborate with internal and external stakeholders to define functional specifications.
  • Developed user stories, acceptance criteria, and mockups for new features.
  • Ensure that once a user story has been delivered it meets the quality standards and ensures that business objectives and user needs are satisfied
  • Managing the product life cycle from backlog to development using agile methodologies
  • Define, manage and prioritize the roadmap by collaborating with internal and external stakeholders and aligning with the company's overall objectives
  • Actively participate in all sprint planning calls to ensure that the correct priority of user stories is communicated and answer any questions from the tech team
  • Creating project plans for onboarding new clients
  • Perform product demos to clients for new/upcoming features
  • Maintain release notes for all user stories to inform clients and stakeholders of the changes in the system
  • Dedicate time to perform product discovery and new market relates features and improvements, ensuring that the system is always keeping up to standard.
  • Conducted market research to understand customer needs and preferences.
  • Collaborated with development teams to ensure successful delivery of products.
  • Advised on technical solutions that align with product objectives.
  • Assessed business value of new features prior to implementation.
  • Communicated regularly with stakeholders to ensure alignment on product strategy and vision.
  • Ensured compliance with regulatory standards related to the product portfolio.
  • Maintained strong relationships with key stakeholders in the industry.
  • Implemented search engine optimization (SEO) techniques for web presence.

Senior Compliance Tester

eCOGRA (eCommerce and Online Gaming Regulation and Assurance)
11.2019 - 09.2022
  • Ensuring all necessary data is provided to carry out the testing process
  • Functional testing, Regression Testing, Front end/user acceptance (UA), regulatory compliance testing
  • Create test cases and document test procedures to ensure replicability
  • Identify, analyze, document, and report defects to the development team
  • Manual testing using prescribed methods as well as utilizing testing tools
  • Perform front and back-end source code reviews (C#)
  • Identifying program deviation from standards and suggest modifications to ensure compliance and efficiency
  • Ensuring that test cases have been satisfied in the testing process
  • Create and review certification reports for testing activities.

Development Tester

IX Online Motoring
01.2019 - 10.2019
  • Testing solutions in a UAT environment with the client's requirements in mind out of the end solution
  • Performing the 'analyst' role within the team and being the bridge between business and developers
  • System and unit testing, Regression and load testing
  • Postman to analyse and integrate 3rd party applications into our in-house application
  • Perform test procedures, and test cases on systems being developed by the development team
  • Run SQL queries to ensure correct and accurate data insertion and data validation
  • Create and optimise SQL scripts requested for all development with the necessary validation
  • Defect and bug discovery
  • Specification analysis
  • Ensuring consistency throughout the system
  • Perform route cause analysis and reproduce errors or defects.

Website Support Assistant

IX Online Motoring
05.2018 - 12.2018
  • Ensure client satisfaction on logged queries
  • Articulate system bugs for developers to resolve, thereby ensuring the client's needs were met
  • Providing support in the event of a website failure
  • Analysing system challenges and suggesting improvements where required
  • Auditing and ensuring 100% functionality of websites or our in-house mobile application
  • Troubleshoot client queries to establish the root cause
  • Resolve client query using basic C#, HTML5, JavaScript or hand over to the development team for resolution.

Education

National Diploma in Information Technology (Software development) - Information Technology

Durban University of Technology
Durban, South Africa
12.2017

Matric -

Hillcrest High School
12.2013

Skills

  • Business Analysis
  • Problem Identification
  • Scrum Methodology
  • Product issue resolution
  • Design thinking
  • Product Lifecycle Management
  • Agile frameworks
  • Product Planning
  • Data-driven decision-making
  • Roadmap development
  • User Acceptance Testing
  • Jira
  • Figma
  • Postman
  • Craft

Languages

English
First Language

References

References available upon request.

Timeline

Product Owner

Pragmatic Solutions
10.2022 - Current

Senior Compliance Tester

eCOGRA (eCommerce and Online Gaming Regulation and Assurance)
11.2019 - 09.2022

Development Tester

IX Online Motoring
01.2019 - 10.2019

Website Support Assistant

IX Online Motoring
05.2018 - 12.2018

National Diploma in Information Technology (Software development) - Information Technology

Durban University of Technology

Matric -

Hillcrest High School

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Thashir Deochand