Thapelo William Sebotso

• Inspected parts for defects, removing damaged parts and replacing with new ones.
• Reached out to vendors outside usual network to find parts not available from traditional sources.
• Researched vehicles and parts via physical catalogs and electronic means.
• Moved parts to designated bays for collections using equipment while overseeing safety procedures.
• Monthly stock taking (inventory)
• Picking Parts on the system
• liaising with Service Department and technicians when parts are ready for collection.
• Creating Requisitions and sending Purchase Order to Suppliers.
• Sending Parts to outsource suppliers for repairs
• Assisting Parts Sales and Technicians to identify parts.
• Adhered to company guidelines for performance and compliance.
• Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
• Daily report on Customer Service And Repair's
• planning of ordering parts for upcoming Services
• Parts Expediting

• Dealing with Customers on call and over the counter
• Assisting technicians with parts
• taking Stand-by
• Handling cash account customers on daily basis
• Receiving orders from customers
• Invoicing Parts on daily basis
• Regular communication with the customer, with reference to the status of the order
• Achieve counter sales target
• Working with the following divisions:

1. Earth Moving Technology

2. Mining Division

3. Tower Crane

4. Trucker Mining Technology

5. Plant Mining Technology

• Opening Purchase Orders

• Processing Orders

• Assisting Workshop Technicians, Field Technicians, Branches and Agencies with Parts

• Housekeeping

• Achieve Counter sales Targets.

• Issuing Parts to Workshop and field Service Technicians

• Invoicing Parts to External Customers

• Monitoring & Approving Orders

• Approving Credit Notes

• Placing orders through Branches & Ex-Overseas

• Dispatching & Receiving Quote

• Perpetual and Normal Stock taking

• Customer Visits

• Buy- out

• Dispatching Drivers to Deliver Parts

• Doing Stock Taking 4 times yearly

• Dealing with Technicians back Orders

• Liaise with Customers Telephonically and over the counter

• Ordering parts National and international and

Booking parts Nationally

• Picker and Packer

• Receiving of Stock

• Dispatching

• Stock Taking

• Loading and offloading stock

• Ordering Consumables