Thanusha Chiba
Kempton Park,GP
Summary
Self-motivated professional with an expert knowledge of pricing strategies, implementing pricing methodologies and a good understanding of revenue management. An understanding of competitive behaviour and the need to execute effective fare products. A determined Pricing Specialist with exceptional data assessment, relationship building and writing skills. A clear, logical mind with a practical approach to problem solving and a drive to see things through to completion, committed to succeeding in any chosen field.
Overview
31
31
years of professional experience
Work History
Pricing Analyst
TAAG-Linhas Aereas de Angola
, South Africa
09.2023 - Current
- Develop and implement regional pricing strategies that align with the airline's revenue and market share goals.
- Monitor and analyse fare structures, competitor pricing, and market conditions to make data-driven pricing recommendations.
- Conduct regular pricing audits to ensure competitiveness and compliance with airline policies.
- Collaborate with the revenue management team to optimize load factors and yield on various routes.
- Assist in the development of seasonal, promotional, and special fare campaigns to stimulate demand.
- Support sales and marketing teams with pricing information for corporate contracts and group travel requests.
- Analyse route performance and identify opportunities for revenue growth through pricing adjustments.
- Produce reports on pricing performance and make recommendations for improvements based on data analysis.
- Use pricing tools and software to manage fare distribution across different sales channels.
- Stay informed on industry trends, economic factors, and regulatory changes affecting airline pricing.
- Monitored competitor prices for maintaining competitive edge.
Pricing Specialist
South African Airways
Kempton Park, South Africa
04.2016 - 08.2023
- Extensive knowledge and practical experience of fare (including International and Domestic fare construction principles, fare rules, filing of fares) fare product and distribution thereof
- In-depth knowledge of pricing actions in terms of revenue impact required
- Understanding of pricing levels and its impact on the market
- Knowledge of the markets within which SA Airways operates
- An understanding of aviation legislation, Competition Commission Act and bilateral agreements relative to pricing activity
- Carefully monitored market trends to ascertain best pricing for company's products
- Monitored competitor's pricing activities to make effective decisions that would improve company revenue
- Developed strong analytical and financial skills, which helped to anticipate market and company needs
- Assessed profitability in effort to make adjustments using both company and marketplace data to develop decisive pricing
- Identified key areas that could be enhanced and implemented successful process improvements
International Fares Specialist
South African Airways
04.2002 - 03.2016
- Provide a friendly and efficient service by working under immense pressure and by not making any calculation mistakes
- Identifying and arranging all training needs and facilitate on the job training
- Guaranteeing of all fares for travel trade and SAA offices, especially Call Centre and Trade Support
- Provide assistance to Trade Support, Call Centre, SAA offices and Travel Agents
- Maintain service levels and advise line manager of any variances
- Provide statistics regarding service levels
- AD HOC projects assigned from time to time
- Reporting of fare errors to pricing policy
- Facilitate on internal staff's training requirements as well as retail travel trade
Reservations Consultant
South African Airways
06.1994 - 05.1997
- Valuable experience in handling Telephonic sales and reservations
- General Queries handling and International fares and reservations
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills
Education
Bachelor of Commerce - Industrial and Organizational Psychology
University of South Africa
Pretoria, GautengSkills
Market Analysis
Effective communication skills
Business Communication skills
Information Processing Skills Planning & Organizing skills Resource Utilization Numeracy skills
Strong Analytical Skills Result Driven
Ability to work under pressure
Methodology Implementation
Data Analysis Market Analysis
Negotiation Skills
MS Office
MS Excel Introduction and Proficient
Microsoft PowerPoint
MS Projects Introduction
Amadeus Selling Programme
Revenue Management Introductory
Dynamic Pricing & Revenue Management
Passenger Pro-ration Fundamentals
References
Martin Van Niekerk
Ex Senior Manager Pricing (SAA) 083 703 4116
Timeline
Pricing Analyst
TAAG-Linhas Aereas de Angola
09.2023 - Current
Pricing Specialist
South African Airways
04.2016 - 08.2023
International Fares Specialist
South African Airways
04.2002 - 03.2016
Reservations Consultant
South African Airways
06.1994 - 05.1997
Bachelor of Commerce - Industrial and Organizational Psychology
University of South Africa
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