Euphoria
Thando Skhanyiso Mnisi
Financial Assessor
Cape Town
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Analytical professional with strong background in financial modeling and risk management. Skilled in providing financial consultations and solutions for businesses of all sizes. Astute candidate develops new strategies and processes to optimize financial operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Senior Financial Assessor
Vantage Debt Management
12.2023 - Current
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Developed effective improvement plans in alignment with goals and specifications.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
Financial Assessor
Vantage Debt Management
04.2023 - 11.2023
- Calculated clients' available monthly income to meet debt obligations.
- Assisted clients with filing for bankruptcy and other debt-relief options.
- Responded to client concerns and questions about credit scores and methods to improve numbers.
- Interviewed clients by telephone or in-person to gather financial information.
- Answered over 200 customer communications per day via telephone, email and web chat.
- Evaluated credit reports to uncover problems and develop strategies for consolidating and reducing client debt.
Sale Consulant
FDA
08.2022 - 01.2023
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Supported clients with business analysis, documentation, and data modeling.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
Business Development Executive
First Hand Projects
01.2021 - 02.2022
- Collaborated with sales and marketing departments to support client acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Identified business development challenges and customer concerns for proactive resolution.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
Education
Bachelor of Commerce Honours - Business Management
EDUVOS
CAPE TOWN 04.2001 -
Bachelor of Commerce - Law
Eduvos
Cape Town 04.2001 -
High School Diploma -
Nkwangulatilo Education Center
Limpopo 04.2001 -
Skills
- Needs Assessment
- Financial Modeling
- Business Forecasting
- Budget Coordination
- Staff Management
- Research
- Cold Calling
- Project Management
- Order Management
Software
Hubspot
Microsoft Office
Timeline
Senior Financial Assessor
Vantage Debt Management
12.2023 - Current
Financial Assessor
Vantage Debt Management
04.2023 - 11.2023
Sale Consulant
FDA
08.2022 - 01.2023
Business Development Executive
First Hand Projects
01.2021 - 02.2022
Bachelor of Commerce Honours - Business Management
EDUVOS
04.2001 -
Bachelor of Commerce - Law
Eduvos
04.2001 -
High School Diploma -
Nkwangulatilo Education Center
04.2001 -
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