Thando Monde Nogwaza
Training Professional
Alberton,GP
Summary
Accomplished Provincial Manager at LGSETA, adept in operations management and strategic planning, significantly enhancing team performance and customer satisfaction. Leveraged expertise in financial management and staff development to exceed business goals. Demonstrated exceptional leadership and problem-solving abilities, achieving a high level of workforce engagement and operational efficiency. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
31
31
years of professional experience
Work History
Provincial Manager
Local Government Sector Education Authority LGSETA
2007.06 - 2023.06
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Onboarded new employees with training and new hire documentation.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Training Coordinator And Social Social Ecologist
Table Mountain National Park
2004.11 - 2007.05
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Compiled training handbook and related course materials.
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Created and maintained detailed training records and reports for management review.
- Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
- Produced training manuals, presentations and resources for enhanced learning.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Scheduled and coordinated training sessions, including booking facilities and arranging catering.
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Facilitated high-quality training program delivery to employees and external stakeholders.
Educator
Department Of Education Eastern Cape
1992.02 - 2002.12
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Monitored student progress and adjusted instruction to meet individual needs.
- Assessed student performance and provided feedback to facilitate student success.
- Created and implemented assessments to measure student progress.
- Built relationships and communicated with parents to provide best learning environment for children.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Provided constructive feedback on assignments, empowering students to take ownership of their learning and academic growth.
- Developed and implemented engaging lesson plans to keep learner attention.
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
- Utilized innovative teaching strategies to effectively engage students in learning.
- Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
- Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
- Organized extracurricular activities such as clubs or study groups, promoting intellectual curiosity outside the classroom setting.
- Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Served on various school committees focused on improving policies or procedures related to academics, safety, or equity issues – driving positive change at an institutional level.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Developed and implemented useful behavior management strategies to instill discipline and compliance with conduct code.
- Mentored new educators in best practices for teaching, leading to increased confidence and effectiveness within the school community.
- Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
- Collaborated with adults and children to provide safe and educational experience.
- Collaborated with administrators to develop school-wide initiatives to promote academic excellence.
- Trained and supervised new teachers to apply best teaching practices and comply with protocols.
Education
Bachelor of Arts - Geography And Sociology
University of Western Cape
Cape Town, South Africa 2001.04 -
Bachelor of Arts Honours - Development Studies And Environmental Management
University of Western
Cape Town, South Africa 2001.04 -
Higher Education Diploma - Geography An Xhosa Education
University Of Western Cape
2001.04 -
Skills
Team Leadership
Operations Management
Strategic Planning
Performance Management
Time Management
Staff Development
Workforce Management
Financial Management
Project Management
Customer Relationship Management (CRM)
Business Administration
Staff Management
Policy Implementation
Contract Management
Staff Training and Development
Verbal and written communication
Cross-Functional Teamwork
Expense Tracking
Negotiation
Business Planning
Complex Problem-Solving
Budget Control
Performance Evaluations
Problem-solving abilities
MS Office
Teamwork and Collaboration
Decision-Making
Adaptability and Flexibility
Self Motivation
Multitasking Abilities
Timeline
Provincial Manager
Local Government Sector Education Authority LGSETA
2007.06 - 2023.06
Training Coordinator And Social Social Ecologist
Table Mountain National Park
2004.11 - 2007.05
Bachelor of Arts - Geography And Sociology
University of Western Cape
2001.04 -
Bachelor of Arts Honours - Development Studies And Environmental Management
University of Western
2001.04 -
Higher Education Diploma - Geography An Xhosa Education
University Of Western Cape
2001.04 -
Educator
Department Of Education Eastern Cape
1992.02 - 2002.12
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