Thandolwethu Nelo
Operations Manager
Grahamstown
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
18
18
years of professional experience
1
1
Certification
2
2
Languages
Work History
Operations Manager
Umphongolo Petroleum
09.2024 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Time keeping for salaries and wages.
- Create and submit invoices.
- Control trucks and keep their routes.
- Compiling monthly reports.
- Procurement on business payments.
Experiential Learner Finance
Department of Sport, Recreation, Arts and Culture
07.2022 - 12.2023
- Financial Management Duties and Responsibilities
- Budget section
- Confirmation of budget funds.
- Processing commitment register for submissions.
- Processing expenditure approval for submissions.
- Compile BAS report analysis.
- Confirmation of available funds for projects.
- Pre – Audit section
- Checking compliance with prescripts and pre- audit check list.
- Issuing Internal Control Certificate.
- Checking that all supporting documents for payment are present and are following the prescripts.
- Affix Pre- Audit stamp and process to payment section.
- Responding to all RFI’S from Auditors.
- Capturing all paid payments for the month.
- Updating and recording UIF and gifts reports.
- Expenditure section
- Capture payments on LOGIS.
- Capture fuel claim, overtime area bonus on Persal.
- Change district officials banking details
- Compile reconciliation reports
- Prepare payment list, accruals, and payables at the end of the month
- Ensure orders are compiled with financial prescripts.
- Ensuring that payments are processed within 30 days.
- Attend queries regards payment from suppliers.
- Processing Pre- Authorisation Advice.
- Financial management section
- Processing Authorisation Advice for payments.
- Registry office
- Relieving officials in registry.
- Referencing PRFMA from different sections.
- Printing out emailed documents for officials.
- Scanning documents for officials.
- Receiving invoice from different suppliers and stamping them.
- Issuing keys for filling drawers and boardrooms.
- Receiving and recording applicant’s application forms for advertised posts.
- Reason for leaving: Contract ended
Cashier
Shoprite
09.2021 - 01.2022
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Financial Advisor
Metropolitan Retail
07.2018 - 12.2020
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
- Problem solving on financies.
- Capturing new clients on STP Systems.
- Products and services presentation.
Field Marketer
Smollan Sales and Marketing
07.2008 - 06.2018
- Reason for leaving: Experiential learning opportunities in finance industry
Education
N6 Financial Management Certificate -
Eastcape Midlands College
Makhanda St. Adiens Campus12.2007
Grade 12 - Matric
T.E.M. Mrwetyana Secondary School
Joza Location01.2004
Skills
Microsoft and Word
Certification
Computerised Financial Systems N6
References
- B., Mayana, Department of Sport, Recreation, Arts and Culture mentor, 0464290078, 0738056738
- C., Austine, Shoprite administration manager, 0466032700
- S.N., Ngesi, Ethiopian Episcopal Church bishop, 0832420260
Timeline
Operations Manager
Umphongolo Petroleum
09.2024 - Current
Experiential Learner Finance
Department of Sport, Recreation, Arts and Culture
07.2022 - 12.2023
Cashier
Shoprite
09.2021 - 01.2022
Financial Advisor
Metropolitan Retail
07.2018 - 12.2020
Field Marketer
Smollan Sales and Marketing
07.2008 - 06.2018
N6 Financial Management Certificate -
Eastcape Midlands College
Grade 12 - Matric
T.E.M. Mrwetyana Secondary School