Thandolwethu Millicent Feni
Housekeeper
Nyanga
Summary
Reliable housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.
Diligent housekeeper with strong background in maintaining clean and organized living spaces. Proven ability to manage multiple tasks efficiently, contributing to consistently high standard of cleanliness. Demonstrated attention to detail and effective time management skills.
Overview
7
7
years of professional experience
Work History
Housekeeper
Six on N Apartments
02.2025 - Current
- Keeping facilities and common areas clean and maintained.
- Vacuuming, sweeping, and mopping floors.
- Cleaning and stocking restrooms.
- Cleaning up spills with appropriate equipment.
- Notifying managers of necessary repairs.
- Collecting and disposing of trash.
- Assisting guests when necessary.
- Keeping the linen room stocked.
- Properly cleaning upholstered furniture.
- Ability to manage your time efficiently.
- Work well unsupervised.
- Ability to lift at least 25 pounds.
- Handle basic maintenance and cleaning.
- Ability to maintain a professional appearance and interact positively with hotel guests.
- Hard worker.
Housekeeper
The Bay Hotel
01.2020 - 01.2024
- Cleaning public spaces like lobbies, restaurants, and meeting rooms.
- Cleaning back-of-house areas like office and employee changing rooms.
- Cleaning stairways, hallways, and elevators.
- Emptying garbage cans in public areas.
- Reporting broken items to the maintenance department.
- Lift or move heavy objects, like mattresses or chairs.
Housekeeper
Premier Hotel
01.2016 - 06.2017
- Housekeeping Duties.
Housekeeper
Protea North Wharf Hotel
10.2014 - 09.2015
- Facilitating and Assessing of learner’s workbooks and examinations.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Assessing for various service providers.
General Assistant/ Parker
Masakhane Trading
01.2009 - 06.2013
- General Worker and a Parker.
- Upholding store cleanliness by performing general cleaning tasks such as sweeping, mopping, vacuuming and dusting.
- Empty waste bins, remove trash bins and follow proper waste disposal procedures.
- Sanitize the whole shop and perform pest control.
- Scheduled routine site maintenance and repair activities to avoid office disruptions.
- Handled cash, made accurate change and maintained balanced cash drawer.
- Removed safety hazards, soiled items, and trash from customer areas.
Education
Grade 10 - English HL, IsiXhosa AL, Business Studies, Accounting, Economics, Mathematics, Life Orientation
Ned Doman High School
01.2008
Tourism Ambassador Programme - Accommodation Service
Networx
01.2014
Skills
Interpersonal skills
Flexibility
Self-initiative
Ability to work independently
Self-motivation
Reliability
Strong personality
Work well under pressure
Team work
Health and safety compliance
Deep cleaning expertise
Chemical handling
References
- Manager, Satahara, 0690387697, 0786914658
- Manager, Bongi Langa, 0214304444, 0717365371
- Manager, Whelimina, 0214303400, 0637896008
- Shop Owner, Doreen Siwahla, 0786257189
Personal Information
- ID Number: 9011285358089
- Total Experience: 7 years +
- Gender: Female
- Nationality: South African
- ID Number: 9011285358089
Development Courses
- Tourism Ambassador Programme, Networx, 2014-12-31
- Accommodation Service, Protea Hotel North Wharf, 2015-12-31
First Names
Thandolwethu Millicent
Ee Status
African Female
Timeline
Housekeeper
Six on N Apartments
02.2025 - Current
Housekeeper
The Bay Hotel
01.2020 - 01.2024
Housekeeper
Premier Hotel
01.2016 - 06.2017
Housekeeper
Protea North Wharf Hotel
10.2014 - 09.2015
General Assistant/ Parker
Masakhane Trading
01.2009 - 06.2013
Tourism Ambassador Programme - Accommodation Service
Networx
Grade 10 - English HL, IsiXhosa AL, Business Studies, Accounting, Economics, Mathematics, Life Orientation
Ned Doman High School