Thandolwakhe Mbanjwa

Communications Graduate

Midrand,Gauteng

Summary

I am a diligent recent communications graduate who is eager to explore opportunities in the field of Communication Science, Journalism and English where my dedication, team work, hard work and skills will be developed to their maximum potential. I am very passionate about writing. I am eager to learn, and apply new ideas while enhancing my writing skills. I believe to be highly motivated and team oriented with a strong work ethic. I have the ability to oversee multiple tasks, and I am also able to work under pressure. I believe this, together with my drive to succeed will serve to be advantageous to both the company and myself. As a recent graduate, I am seeking a role which allows me to continue learning and perfecting my skills as I provide high-quality work, and encourages me to flourish in my career.

Overview

Language

years of post-secondary education

Work History

Store Assistant

Tekkie Town

Hartswater, Northern Cape

11.2020 - 02.2021

Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Remained calm and composed in tense situations involving angry or upset customers.
Greeted customers entering store, offering assistance with all requirements.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.

Telesales Consultant

Stock Market College

Sandton, Gauteng

03.2019 - 05.2019

Established excellent sales ability and strong interpersonal skills with confident and persuasive approach.
Displayed excellent sales skills and understanding of such skills.
Generated minimum of 150 new leads each day
Explained product prices and packages as well as answered questions and addressed concerns of customers.
Set up appointments with interested customers according to schedule availability.
Performed cold calling and outreach to build sales pipeline.

Education

Bachelor of Arts - Humanities

IIE Varsity College

Sandton

02.2016 - 05.2020

Skills

Creative writing

undefined

Additional Information

Projects

Participated in the Christian Youth Ministry campaign against Gender-based violence, where I utilized my writing and journalistic skills to conduct research and compile proposals that was sent out to prospective sponsors.

Software

Microsoft Office: Excel, Word, Powerpoint, Outlook

Timeline