Thandokazi Mbiza
Administrative Clerk Production
PRETORIA
Summary
Admin Clerk managing procurement administration, office support, and records control in a busy public sector environment. Handles SAP requisitions and LOGIS workflows, invoice checks, asset verification, and monthly reporting while keeping procurement and finance documentation accurate. Supports managers through diary coordination and administration of travel administration and day-to-day office operations.
Overview
12
12
Certifications
17
17
years of professional experience
Work History
Secretary to Director
Department of Water and Sanitation
07.2016 - 05.2021
- Processed [number] recruitment applications per cycle while maintaining accurate screening files and candidate records.
- Managed the Director’s diary, meetings, correspondence, and call screening to keep daily office operations organized.
- Maintained confidential HR records, leave registers, attendance logs, and payroll distribution files with strong attention to detail.
- Prepared minutes, agendas, attendance registers, and meeting submissions for workshops, meetings, and directorate briefings.
- Administered procurement, invoices, purchase requisitions, quotations, and stock requests in line with PFMA and Treasury Regulations.
- Coordinated onboarding, office setup, induction support, and records handover for new employees across the directorate.
Admin Assistant (Casual Worker)
Unisa
12.2012 - 03.2014
- Handled [number] HR queries weekly and directed leave-management questions to the appropriate process.
- Monitored attendance registers, maintained leave records, and supported accurate HR statistics.
- Drafted memorandums, arranged travel and accommodation for the HOD and staff, and coordinated casual worker schedules.
- Answered calls, transferred enquiries, and supported student service requests during registration and applications.
- Assisted with self-help registration, application support, and student counselling while maintaining a professional front line.
- Supported library circulation by helping students borrow books, placing orders to head office, and shelving materials correctly.
Experiential learner
Dept. of Correctional Services
01.2009 - 01.2010
- Prepared $[number] in hearing documentation by drafting notices, letters, and meeting materials for disciplinary cases.
- Maintained [number]% accuracy in grievance registers through disciplined file tracking and timely updates.
- Administered grievance matters, arranged meeting venues, and recorded minutes for hearings and labour relation discussions.
- Drafted appointment letters, consolidated agendas, and sent reminders to unions and management ahead of meetings.
- Facilitated negotiations with unions and handled disputes referred through formal labour relation channels.
- Interpreted labour relation policies and procedures for managers while providing practical advice to employees and line managers.
- Registered opened files and supported HR records management using PERSAL knowledge and strong customer service orientation.
Sales Representative
Avbob Funeral Insurance
01.2004 - 12.2008
- Supported [number]% of customer inquiries weekly through clear guidance on policy options and next steps.
- Processed [number] customer applications monthly while maintaining complete records and timely follow-up.
- Explained funeral insurance products clearly to customers and matched needs to available cover options.
- Maintained accurate client records and updated application details for follow-up and verification.
- Handled incoming calls professionally and resolved routine questions within company policy.
- Prepared customer paperwork accurately and submitted documents for internal processing.
Admin Clerk Production
Department of Water & Sanitation
06.2021
- Supported $[number] in invoice and travel payments by checking supporting documents before submission.
- Processed [number] procurement requests weekly across SAP and LOGIS workflows.
- Coordinated procurement reporting, budget updates, and MTEF, ENE, and AENE preparation for the Directorate.
- Maintained office supplies, inventory, asset registers, and disposal records through regular verification and tracking.
- Managed diaries, internal and external engagements, bookings, and travel support for officials and committees.
- Handled leave administration, performance agreements, quarterly reviews, probation reports, and staff assessment submissions.
- Provided office operations support, customer service, correspondence filing, and document handling for managers and staff.
Education
Master of Commerce - Business Management
Unisa
Pretoria01-2026
Bachelor of Commerce Honours - Business Management
Unisa
06-2025
Post Graduate Certificate in Education - Education
Unisa
East London05-2020
National Diploma - Human Resources Management
Walter Sisulu University of Technology
05-2013
Grade 12 - Xhosa, English, Mathematics, Physical, Science, Biology& Geography
Dalibaso Senior Secondary School
Mqanduli12-2003
Skills
PERSAL knowledge
PFMA and Treasury Regulations
Document tracking
Computer literacy
Customer service orientation
Recruitment coordination
HR records management
Leave administration
Employee onboarding
Interview panel coordination
Certification
BCom Hons in Business Management
Personal Information
- Gender: Female
- Nationality: South African
- Driving License: Drivers Licence (Code 8)
- Marital Status: Single
- ID Type: ID Number
Timeline
Admin Clerk Production
Department of Water & Sanitation
06.2021
Secretary to Director
Department of Water and Sanitation
07.2016 - 05.2021
Admin Assistant (Casual Worker)
Unisa
12.2012 - 03.2014
Experiential learner
Dept. of Correctional Services
01.2009 - 01.2010
Sales Representative
Avbob Funeral Insurance
01.2004 - 12.2008
Grade 12 - Xhosa, English, Mathematics, Physical, Science, Biology& Geography
Dalibaso Senior Secondary School
National Diploma - Human Resources Management
Walter Sisulu University of Technology
Post Graduate Certificate in Education - Education
Unisa
Bachelor of Commerce Honours - Business Management
Unisa
Master of Commerce - Business Management
Unisa