THANDOKAZI MALIFANI
FINANCIAL CONSULTANT
Kokstad,KZN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Financial Consultant
Old Mutual Finance
05.2023 - Current
- Increased client satisfaction by providing personalized financial advice and investment recommendations.
- Mentored junior colleagues in complex analysis techniques, fostering a collaborative work environment that encouraged professional growth.
- Analyzed market trends and identified investment opportunities, resulting in enhanced portfolio performance.
- Built strong relationships with clients through consistent communication and exceptional customer service.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
Administrative Assistant
LUFAFA PRIMARY SCHOOL
08.2022 - 05.2023
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Data Capturer
IKHAYA LEMPILO PHAMARCY
02.2018 - 11.2019
- Enhanced data accuracy by meticulously entering and verifying information in various databases.
- Provided exceptional customer service when responding to inquiries related to captured data or other relevant issues.
- Reduced manual input errors with thorough proofreading and attention to detail in all data entries.
- Participated in ongoing training sessions to stay current with industry best practices and improve overall performance as a Data Capturer.
Education
No Degree - PUBLIC MANAGEMENT N6
ESAYIDI TVET
KOKSTAD CAMPUS 04.2001 -
High School Diploma -
Zwelakhe S.S.S
NTABANKULU 04.2001 -
Skills
Client Relations
Mail handling
Report Writing
Professional and mature
Office Management
Strong Problem Solver
Relationship Building
Internet Research
Staff Motivation
Conflict Mediation
Documentation and control
Timeline
Financial Consultant
Old Mutual Finance
05.2023 - Current
Administrative Assistant
LUFAFA PRIMARY SCHOOL
08.2022 - 05.2023
Data Capturer
IKHAYA LEMPILO PHAMARCY
02.2018 - 11.2019
No Degree - PUBLIC MANAGEMENT N6
ESAYIDI TVET
04.2001 -
High School Diploma -
Zwelakhe S.S.S
04.2001 -