Summary
Overview
Work History
Education
Skills
Qualifications And Certificates
Certification
Personal Information
Timeline
SeniorSoftwareEngineer
Thandokazi Boyana

Thandokazi Boyana

IT Asset And Risk Officer
Centurion

Summary

Versatile Information Technology Consultant with 9 years helping companies optimize IT spending and exploit technical assets. Proponent of macro-level approaches to IT asset management. Skilled at analyzing and enhancing systems, infrastructure, and frameworks to accelerate progress toward business goals. Meticulous, flexible and a reliable team player. My employment and educational background has supplied me with the tools to manage a range of work requirements.


Overview

10
10
years of professional experience
1
1
Certificate

Work History

IT Asset and Risk Officer

South African Postbank SOC
01.2016 - Current
  • IT Asset management
  • Ensure compliance to IT policies and procedures
  • Manage IT assets, including software, software subscriptions, hardware and leases in support of our managed services.
  • Identify all the assets for the company
  • Manage asset register
  • Verify that all assets are still available and in use;
  • Identify the functionalities of each asset in use
  • Verify the location of the asset
  • Identify the personnel responsible for the asset
  • Identify if whether the asset is supported or not
  • IT hardware; laptop, desktop, server, what software is installed and are they licensed and supported
  • Verify software compliance
  • Compiled IT procedure and policy documents
  • Integrated IT asset processes in procedure document
  • Integrated asset management into other processes
  • IT Contracts management
  • Track contract status and contracts through implementation process.
  • Discuss approval process for all department agreements.
  • Handle both hardcopy and electronic filing processes.
  • Meet deadlines and update clients with status.
  • Track contract implementations.
  • Negotiate company’s individual contracts and oversee contract compliance.
  • Coordinate with Accounts payable and vendors to resolve invoicing discrepancies
  • Budget plans
  • Report on all IT contracts
  • IT Shared Service management:
  • Source services and products for internal clients
  • Create requisitions on SAP and manual requisitions for sign-off
  • Manage invoices for suppliers and process accordingly
  • Maintain relevant documentation
  • Track budget and payments.
  • Handle purchasing process, accounts payable process and track budget expenses.
  • Inspect, read, edit and verify documents and assess data.

IT System Engineer

South African Post office
02.2014 - 01.2016
  • System support
  • Create Point of Sales (POS) images for the conversion of old POS systems.
  • Configuring POS system.
  • Network application support.
  • Troubleshoot calls that are logged.
  • Do preventative maintenance when no calls assigned to attend.
  • Active Directory.
  • Remote assistance.
  • Desktop Technician
  • Hardware support
  • Customer service
  • Telephonic assistance
  • Network infrastructure

Education

Diploma - IT Networking

Varsity College

National Certificate - Information Technology: System Support Level 5

CTU Training Solution

High School Diploma -

Victoria Girls’ High School
01.2007

Skills

Communication skills

Qualifications And Certificates

  • Diploma in Information Technology Networking
  • National Certificate in Information Technology: System Support Engineering
  • MCITP qualification
  • Senior Certificate

Certification

Microsoft Certified IT Professional

Personal Information

  • ID Number: 8901180946080
  • Gender: Female
  • Nationality: South African
  • Marital Status: Single

Timeline

IT Asset and Risk Officer

South African Postbank SOC
01.2016 - Current

IT System Engineer

South African Post office
02.2014 - 01.2016

National Certificate - Information Technology: System Support Level 5

CTU Training Solution

High School Diploma -

Victoria Girls’ High School

Diploma - IT Networking

Varsity College
Thandokazi BoyanaIT Asset And Risk Officer