Thandokazi Boyana
IT Asset And Risk Officer
Centurion
Summary
Versatile Information Technology Consultant with 9 years helping companies optimize IT spending and exploit technical assets. Proponent of macro-level approaches to IT asset management. Skilled at analyzing and enhancing systems, infrastructure, and frameworks to accelerate progress toward business goals. Meticulous, flexible and a reliable team player. My employment and educational background has supplied me with the tools to manage a range of work requirements.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
IT Asset and Risk Officer
South African Postbank SOC
01.2016 - Current
- IT Asset management
- Ensure compliance to IT policies and procedures
- Manage IT assets, including software, software subscriptions, hardware and leases in support of our managed services.
- Identify all the assets for the company
- Manage asset register
- Verify that all assets are still available and in use;
- Identify the functionalities of each asset in use
- Verify the location of the asset
- Identify the personnel responsible for the asset
- Identify if whether the asset is supported or not
- IT hardware; laptop, desktop, server, what software is installed and are they licensed and supported
- Verify software compliance
- Compiled IT procedure and policy documents
- Integrated IT asset processes in procedure document
- Integrated asset management into other processes
- IT Contracts management
- Track contract status and contracts through implementation process.
- Discuss approval process for all department agreements.
- Handle both hardcopy and electronic filing processes.
- Meet deadlines and update clients with status.
- Track contract implementations.
- Negotiate company’s individual contracts and oversee contract compliance.
- Coordinate with Accounts payable and vendors to resolve invoicing discrepancies
- Budget plans
- Report on all IT contracts
- IT Shared Service management:
- Source services and products for internal clients
- Create requisitions on SAP and manual requisitions for sign-off
- Manage invoices for suppliers and process accordingly
- Maintain relevant documentation
- Track budget and payments.
- Handle purchasing process, accounts payable process and track budget expenses.
- Inspect, read, edit and verify documents and assess data.
IT System Engineer
South African Post office
02.2014 - 01.2016
- System support
- Create Point of Sales (POS) images for the conversion of old POS systems.
- Configuring POS system.
- Network application support.
- Troubleshoot calls that are logged.
- Do preventative maintenance when no calls assigned to attend.
- Active Directory.
- Remote assistance.
- Desktop Technician
- Hardware support
- Customer service
- Telephonic assistance
- Network infrastructure
Education
Diploma - IT Networking
Varsity College
National Certificate - Information Technology: System Support Level 5
CTU Training Solution
High School Diploma -
Victoria Girls’ High School
01.2007
Skills
Communication skills
Qualifications And Certificates
- Diploma in Information Technology Networking
- National Certificate in Information Technology: System Support Engineering
- MCITP qualification
- Senior Certificate
Certification
Microsoft Certified IT Professional
Personal Information
- ID Number: 8901180946080
- Gender: Female
- Nationality: South African
- Marital Status: Single
Timeline
IT Asset and Risk Officer
South African Postbank SOC
01.2016 - Current
IT System Engineer
South African Post office
02.2014 - 01.2016
National Certificate - Information Technology: System Support Level 5
CTU Training Solution
High School Diploma -
Victoria Girls’ High School
Diploma - IT Networking
Varsity College