Thando Truly Maseko
Office Assistant / Restaurant Front Server
Vosloorus
Summary
Highly determined and enthusiastic individual seeking new challenges that push me to grow. Passionate about delivering exceptional customer service and creating enjoyable experiences for customers. Strong desire to continuously learn and develop. Eager to contribute as a valuable team member. Commitment to providing a fun and enjoyable work environment is unwavering. Approach every task with great dedication to ensure successful completion.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Hostess
Auria Senior living (Royal View)
12.2023 - Current
- Always Willing to assist, provide friendly and warm presence to frail care throughout dining experience.
- In less than a year of joining the company i was nominated as a Star performer for Excellence and Team work
Waitress
Zen 63
01.2022 - 01.2023
- Greeting and Escorting customers to their tables
- Taking customer orders and delivering food and beverages
- Providing excellent customer service
- Team leader - compile daily duties allocation for floor team members
- Arranging table setting and managing a tidy dining area
- Informing customers about the day's specials
- Issuing and closing bills on the GAAP point of sale
- Buffet setup
- Training new staff and preparing schedule
Waitress
The.Establishment
01.2021 - 01.2022
- Greeting and welcoming customers
- Having knowledge of the food and beverage menu and presentation standards
- Offering and suggesting menu recommendations upon request
- Taking customer orders and delivering food and beverages
- Issuing and closing of bills on the micros system
Workshop Administrator
Raj carriers
01.2017 - 01.2020
- Answered calls, responded to emails, and spoke with suppliers face-to-face
- Processed a range of documentation and entered information into databases
- Workshop administration (Order parts, Filling, Data Capturing)
- 24hr standby to log Breakdowns when trucks needed Roadside assistance with constant updates on downtime
- Delegated tasks to the workshop technicians team
Hostess
Emperors Palace
01.2014 - 01.2017
- 4 and 5 star Restaurant hostess
- Restaurant reservation
- Restaurant and lobby set up
- Welcome guests, table allocation as per reservation sheet
- End of day / Shift revenue report
- Cashier
- Waitressing
- Operating micros system
- Handle customer queries
Administrative Assistant
Raj Carriers
01.2013 - 01.2014
- General office assistance such as but not limited to sorting and scanning of incoming PODs and handover to relevant department, filling, Data Capturing, issuing New POD books and kilometres/consumption books to drivers
Primary Health Care giver
Vosloorus home based care
01.2010 - 01.2011
- Visiting Patients homes to offer primary health care I.e Dressing of wounds, Monitoring patients Medication Intake, Bath bed ridden patients
Peer Educator
Love Life
01.2008 - 01.2010
- Facilitation
- Organizing and Hosting youth festivals and Born free Dialogues
Education
Certificate in Food Beverage Services - Hospitality
Proserve
02-2013
Matric - Grade 12
Masithwalisane Secondary School
Vosloorus 01.2012 - 01.2013
Occupational Health And Safety
Intell Group
06-2024
Skills
- Collaborative Teamwork
- Creative Problem-Solving
- Proficient in Customer Support
- Effective Organization
- Micros
- GAAP point of sale
- Guest Engagement
- Team leader
Personal Information
- Date of Birth: 12/07/90
- Nationality: South African
Driving License
Code 10
References
Gabriella Matthews
Contact Number : 079 126 8379
Company : Auria Senior Living
Faith Mazinyo
Contact Number : 061 436 8186
Company : Auria Senior Living
Aleksander Nazarenko
Contact Number : 082 871 1209
Company :Mount Grace country House and Spa
Julene Bronkhorst Strydom
Contact Number : 072 537 1710/ 011 326 0817
Company : PPL Hospitality
Timeline
Hostess
Auria Senior living (Royal View)
12.2023 - Current
Waitress
Zen 63
01.2022 - 01.2023
Waitress
The.Establishment
01.2021 - 01.2022
Workshop Administrator
Raj carriers
01.2017 - 01.2020
Hostess
Emperors Palace
01.2014 - 01.2017
Administrative Assistant
Raj Carriers
01.2013 - 01.2014
Matric - Grade 12
Masithwalisane Secondary School
01.2012 - 01.2013
Primary Health Care giver
Vosloorus home based care
01.2010 - 01.2011
Peer Educator
Love Life
01.2008 - 01.2010
Certificate in Food Beverage Services - Hospitality
Proserve
Occupational Health And Safety
Intell Group
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