Hi, I’m
Thando Tierrah Mokwana
ESL Educator
Johannesburg
Summary
Passionate and articulate ESL instructor with a strong foundation in pedagogy and technical proficiency. Ready to tackle new challenges in the virtual classroom. Committed to facilitating effective communication, creative problem-solving, and positive customer interactions in online language education. Leveraging two years of experience teaching English to diverse groups, including children and adults. Honed skills in utilizing technology for enhanced learning. Previous role as a Customer Service Consultant at Samsung Service Centre provided the ability to offer technical support with empathy and efficiency. Emphasized client satisfaction and continuous improvement. Fusion of teaching background and technical expertise positions uniquely to thrive in online ESL instruction by prioritizing clear communication and prompt solutions for a supportive learning atmosphere.
Overview
6
years of professional experience
4
years of post-secondary education
Work History
Burlington Live Speaking
Online ESL Educator (Full-time)
10.2024 - Current
Job overview
- Teaching adults group classes.
- Helping immigrants feel more comfortable using the English language in a foreign country.
- Teaching group classes from grade 2-6.
- Conducting private lessons for both children and adults.
- Following learning material that is provided.
- Monitored student progress and adjusted instruction to meet individual needs.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
Preply
Online ESL Teacher (Part-time)
07.2023 - Current
Job overview
- Boosted reading comprehension levels for struggling students through targeted tutoring and personalized lesson plans.
- Combined students' personal interests with lesson objectives to create student-specific activities.
- Utilizing various online tools and platforms.
- Giving out Homework.
- Efficiently managing time to balance multiple classes.
- Promoting cultural understanding and sensitivity in language.
- Strengthened overall class performance by regularly assessing student progress using both formative and summative assessments to adjust instructional strategies accordingly.
Tutor Ocean
Online ESL Educator (Freelance)
08.2023 - 01.2025
Job overview
- Assessing student performance and provided feedback to facilitate student success.
- Conducting interactive online classes.
- Assessed student performance and provided feedback to facilitate student success.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
- Evaluating students' progress.
- Utilizing various online tools and platforms.
- Efficiently managing time to balance multiple classes.
- Promoting cultural understanding and sensitivity in language.
Samsung Service Centre
Customer Service Consultant
04.2019 - 12.2021
Job overview
- Answering Phone calls.
- Handling customer inquiries.
- Bookkeeping.
- Stock- taking.
- Drafting quotations and invoices.
- Liaising with clients.
- Responding to emails.
Education
Varsity CollegeMidrand, South Africa
Bachelor of Arts from Psychology And Communications
02.2022 - 05.2025
University Overview
- Completed University-level Coursework.
TEFL Professional Development InstituteUSA
Certificate from Teaching English as a First Language
05.2023 - 06.2023
University Overview
Certificate
- Professional Development Studies
World TESOL AcademyUnited Kingdom
Certificate from Teaching English As A Second Language
06.2025 - 06.2025
University Overview
- Professional Development Studies
Bowei Strategy By James Lui
Certificate from Niche Teaching: ESL
12.2024 - 12.2025
University Overview
- Professional Development Studies
MancosaPretoria, South Africa
Digital marketing: Crafting a winning strategy from Digital Marketing
04.2023 - 05.2023
University Overview
Certificate
- Professional Development Studies.
Skills
Self-directed work
Timeline
World TESOL Academy
Certificate from Teaching English As A Second Language
06.2025 - 06.2025
Bowei Strategy By James Lui
Certificate from Niche Teaching: ESL
12.2024 - 12.2025
Online ESL Educator (Full-time)
Burlington Live Speaking
10.2024 - Current
Online ESL Educator (Freelance)
Tutor Ocean
08.2023 - 01.2025
Online ESL Teacher (Part-time)
Preply
07.2023 - Current
TEFL Professional Development Institute
Certificate from Teaching English as a First Language
05.2023 - 06.2023
Mancosa
Digital marketing: Crafting a winning strategy from Digital Marketing
04.2023 - 05.2023
Varsity College
Bachelor of Arts from Psychology And Communications
02.2022 - 05.2025
Customer Service Consultant
Samsung Service Centre
04.2019 - 12.2021
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