Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thando Ngawe

Kempton Park

Summary

Adept at driving operational efficiency and enhancing customer relationships, I leveraged my expertise in inventory management and interpersonal skills at Buco Voortrekker to streamline receiving processes and foster key account trust. Achieved consistent top performer status by implementing innovative sales tactics, contributing to a significant increase in brand loyalty and market penetration.

Enthusiastic willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Reliable with exceptional recordkeeping and organizational skills. Proficient in use of industrial equipment for material circulation. Deliver accurate record verification and maintenance.

Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
6
6
Languages

Work History

Receiving Clerk

Buco Voortreker
07.2024 - 10.2024
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Sustained a clean work environment by adhering to housekeeping standards when handling merchandise deliveries daily.
  • Streamlined the receiving process for improved efficiency and time management in the workplace.
  • Prevented loss or theft of valuable items through vigilant monitoring of security protocols during receiving tasks consistently.

Sales Representative

Buco Voortrekker
Kempton Park
07.2024 - 10.2024
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Streamlined sales process, reducing time from lead to close.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Increased market penetration with introduction of innovative sales tactics.
  • Utilized social media platforms to engage with potential customers and build brand awareness.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
  • Exceeded sales targets through effective planning and goal setting.
  • Stayed up-to-date with industry trends to position company as market leader.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Fostered collaborative environment, sharing best practices among sales team.
  • Participated in trade shows and conferences to network and generate leads.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Built relationships with customers and community to promote long term business growth.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Negotiated prices, terms of sales and service agreements.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Contributed to team objectives in fast-paced environment.
  • Informed customers of promotions to increase sales productivity and volume.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Contributed to event marketing, sales and brand promotion.
  • Monitored service after sale and implemented quick and effective problem resolutions.

Receiving Clerk

Mike Lessick Mica
01.2024 - 07.2024
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Sustained a clean work environment by adhering to housekeeping standards when handling merchandise deliveries daily.
  • Streamlined the receiving process for improved efficiency and time management in the workplace.
  • Prevented loss or theft of valuable items through vigilant monitoring of security protocols during receiving tasks consistently.
  • Properly labeled and stored goods in safe area to provide identification and avoid losses.
  • Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
  • Compared shipping orders and invoices against contents received to verify accuracy.

Floor Supervisor

Life Hand Solutions
01.2022 - 10.2023
  • Held team meetings to gain feedback, provide updates and set policies.
  • Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
  • Optimized employee performance by conducting regular evaluations and providing constructive feedback.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.
  • Managed inventory levels to minimize stock discrepancies, conducting routine audits and adjusting orders accordingly.
  • Collaborated with management team for strategic planning purposes, offering valuable insights based on firsthand experience at the floor level.
  • Boosted sales through effective merchandising strategies and attention to product placement on the floor.
  • Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
  • Managed store inventories with periodic audits to verify correct counts and adherence to stock management protocols.

Education

High School Diploma -

Protea Skool
Springs, South Africa
04.2001 -

Skills

Shipping and receiving

Materials transportation

Logistics support

Warehouse Organization

Product Inspection

Interpersonal Skills

Relationship Building

Effective Communication

Inspection and Quality Control

Teamwork and Cooperation

Safety Procedures

Shipment Tracking

Load Planning

Records Management

Inventory Management

Receiving procedures

Dispatching

Time Management

Problem-Solving

Customer Service

Problem-solving abilities

Multitasking

Product identification

Storage and Supply Management

Multitasking Abilities

Timeline

Receiving Clerk

Buco Voortreker
07.2024 - 10.2024

Sales Representative

Buco Voortrekker
07.2024 - 10.2024

Receiving Clerk

Mike Lessick Mica
01.2024 - 07.2024

Floor Supervisor

Life Hand Solutions
01.2022 - 10.2023

High School Diploma -

Protea Skool
04.2001 -

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Thando Ngawe