Thando Mkwanazi

• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
• Created a culture of safety awareness among employees through regular presentations and communication on security issues.
• Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
• Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Monitored CCTV cameras and alarm systems for security breaches.
• Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Wrote detailed reports of all security breaches and investigations.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Conducted training sessions for new security personnel to facilitate compliance with security protocols.

• Enhanced delivery efficiency by optimizing route planning and time management.
• Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
• Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
• Improved safety record through diligent vehicle maintenance and adherence to traffic regulations.
• Collaborated with team members to meet tight deadlines during peak delivery periods.
• Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.

Shop assistant

• Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
• Reduced wait times by efficiently processing transactions at the cash register.
• Streamlined store operations with effective inventory management and restocking practices.
• Enhanced customer satisfaction by providing personalized assistance and product recommendations.