Summary
Overview
Work History
Education
Skills
Certification
References
Disclaimer
Accomplishments
Software
Timeline
Hi, I’m

Thando Mkhetshane

Senior Test Analyst Team Leader
Meredale,GP
Thando Mkhetshane

Summary

I hold an ISTQB Certified Tester Advanced – Test Management v3.0 certificate that demonstrates a solid foundation in quality assurance and test management. My expertise includes driving process improvements and risk mitigation while leading cross-functional teams to achieve high-impact results in dynamic environments. I'm recognised for adaptability and strategic problem-solving abilities, fostering collaborative team dynamics is a key strength. I'm Proficient in test planning, execution, and defect management ensures robust software performance and reliability, driving automation test implementation and contributing to overall project success.

Overview

16
years of professional experience
3
Certifications
1
Language

Work History

First National Bank (Wealth and Investments)

Senior Test Analyst Team Leader
03.2022 - Current

Job overview

  • Defining the scope of testing within the context of each release / delivery
  • Manage automation testers
  • Creating solutions to meet customer demands to deliver service excellence through adherence to quality service standards
  • Manage the team's performance in achievement of business objectives
  • Control expenditure and identify process improvements to contain and reduce costs
  • Compile reports that track progress and guide business to make informed decisions
  • Applying the appropriate test measurements and metrics in the product and the testing team
  • Deploying and managing resources for testing
  • Retaining skilled testing personnel
  • Perform peer review quality check of documentation supporting problem resolution and decision-making
  • Conducting timely performance evaluations
  • Monitor activities assigned to senior test analysts to ensure execution of the test plan
  • Tracking and reporting scorecard results to senior management
  • Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
  • Comply with governance in terms of legislative, regulatory and audit requirements


First National Bank (Fiduciary)

Senior Test Analyst
02.2019 - 01.2022

Job overview

  • Support and manage objective working relationships with project managers, stakeholders, user, and BA's and by providing input to the business requirement specification
  • Implementation of all steps and methodology within the IT SDLC
  • Define Test Plan, Develop, document and maintain functional test cases and other test artefacts like the test data, data validation
  • Update Test requirements, Test plan and Test cases on Azure dev Ops(TFS)
  • Execute system validation plans (new function) and liaise with the Business Analysts and technical teams to complete test scripts
  • Extract test data via SQL
  • Running and maintaining Automation scripts using Selenium
  • Identify any potential quality anomalies per defined process and escalate potential quality issues immediately to management
  • Design test cases
  • Hold and facilitate test plan/case reviews with cross-functional team members
  • Isolate, replicate, and report defects and verify defect fixes using Azure dev Ops(TFS)
  • Confirm if Business objective are met
  • Perform Post Implementation Reviews
  • Identify anomalies in systems impacting customers
  • Mobile Testing

First National Bank

Test Analyst(Digital banking)
05.2017 - 01.2019

Job overview

  • Analyse Business requirement
  • Identify test requirements from specifications, map test case requirements and design test coverage plan
  • Define Test Plan, Develop, document and maintain functional test cases and other test artefacts like the test data, data validation
  • Update Test requirement, Test plan and Test cases on HPQC
  • Execute system validation plans (new function) and liaise with the Business Analysts and technical teams in order to compile test scripts
  • Extract test data using SQL
  • Running and maintaining Automation scripts using Selenium
  • Identify any potential quality anomalies per defined process and escalate potential quality issues immediately to management
  • Design test cases
  • Hold and facilitate test plan/case reviews with cross-functional team members
  • Isolate, replicate, and report defects and verify defect fixes using HPQC or JIRA
  • Confirm if Business objective are met
  • Identify anomalies in systems impacting customers
  • Mobile Testing

Uzulu Business Solutions

Test Analyst Manager
09.2016 - 04.2017

Job overview

  • Building up and leading the Testing Team to the success of projects
  • Defining the scope of testing within the context of each release / delivery
  • Deploying and managing resources for testing
  • Applying the appropriate test measurements and metrics in the product and the Testing Team
  • Planning, deploying and managing the testing effort for any given engagement
  • Retaining skilled testing personnel
  • Training new employees
  • Supporting problem resolution and decision-making
  • Conducting timely performance evaluations
  • Monitoring performance and initiating action to strengthen results
  • Tracking and reporting scorecard results to senior management


JD Group

Senior Test Analyst
02.2010 - 08.2016

Job overview

  • Analyse Business requirement
  • Identify test requirements from specifications, map test case requirements and design test coverage plan
  • Define Test Plan, Develop, document and maintain functional test cases and other test artefacts like the test data, data validation
  • Update all tests on HPQC
  • Extract test accounts via SQL or SAS
  • Identify any potential quality anomalies per defined process and escalate potential quality issues immediately to management
  • Create Test cases
  • Hold and facilitate test plan/case reviews with cross-functional team members
  • Isolate, replicate, and report defects and verify defect fixes
  • Run the Tests and Record the results
  • Confirm if Business objective are met
  • Work closely with auditors
  • Identify anomalies in systems impacting customers




Education

Roodepoort Engineering College
Gauteng, South Africa

N6 National Certificate from Electrical Engineering
04.2001

University Overview

Skills

Software testing methodologies

Certification

ISQI (International Software Quality Institute) - ISTQB Certified Tester Advanced – Test management v3.0 - 2024

References

References

available upon request

Disclaimer

Disclaimer
The above information is true and accurate

Accomplishments

Accomplishments

As a Senior Test Analyst I’ve been involved in multiple complex projects and our team has earned reputable achievements with the “Wills + Legacy” application that has achieved 1st Place in the Global Digital Wealth offering 2023 & 1st Place in the FNB R&C Innovators award 2024.

Software

Jira

Azure DevOps

HPQC

Postman

Confluence

Selenium

SQL

Timeline

Senior Test Analyst Team Leader
First National Bank (Wealth and Investments)
03.2022 - Current
Senior Test Analyst
First National Bank (Fiduciary)
02.2019 - 01.2022
Test Analyst(Digital banking)
First National Bank
05.2017 - 01.2019
Test Analyst Manager
Uzulu Business Solutions
09.2016 - 04.2017
Senior Test Analyst
JD Group
02.2010 - 08.2016
Roodepoort Engineering College
N6 National Certificate from Electrical Engineering
04.2001

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Thando MkhetshaneSenior Test Analyst Team Leader