Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
THANDO MAHLAKATA

THANDO MAHLAKATA

Assistant Store Manager
Midrand

Summary

Retail Management professional with 14 years of progressive experience in high-volume retail environments. Advanced from Merchandiser to Assistant Store Manager through consistent performance, operational excellence, and strong team leadership. Proven ability to supervise teams, manage inventory, reduce shrinkage, drive sales performance, and maintain operational compliance. Recognised for integrity, resilience, and the ability to perform effectively under pressure.

Overview

16
16
years of professional experience

Work History

Driver

School Children
Ebony Park, Midrand
01.2026 - Current

Catering Contractor

Self-Employed
Centurion
01.2025 - 07.2025
  • Provided catering services to construction site teams in high-demand environments
  • Managed food preparation, hygiene compliance, and timely service delivery
  • Demonstrated organisational skills and operational planning under pressure

Assistant Store Manager / Floor Supervisor / Merchandiser

Dis-Chem Pharmacy
Midrand
06.2010 - 12.2024
  • Supervised daily store operations and supported overall branch performance
  • Led and motivated retail staff to achieve sales and service targets
  • Managed employee scheduling, attendance, and performance standards
  • Controlled stock levels and minimised shrinkage through effective inventory systems
  • Ensured compliance with company policies, procedures, and safety standards
  • Resolved customer complaints and escalations professionally
  • Assisted with stock ordering, receiving, and inventory audits
  • Reason for leaving: Voluntary resignation following internal restructuring.

Education

Business Management Studies - undefined

IQ Academy
01-2012

National Senior Certificate - Grade 12

Jiyana Jiyana School
Tembisa
01-2006

Skills

Retail Operations Management

Team Leadership & Staff Supervision

Inventory & Stock Control

Sales & Target Achievement

Customer Service Management

Loss Prevention & Shrinkage Control

Staff Training & Development

Performance Monitoring & Reporting

Valid Driver's license

Customer service

Safe driving practices

Problem-solving

Punctual and reliable

Punctuality

GPS and route planning

Loading and unloading

Safety protocols

Vehicle inspection

Route planning

Transportation

Traffic law observation

Passenger transportation

Schedule management

Order picking and processing

References

Available upon Request

Timeline

Driver

School Children
01.2026 - Current

Catering Contractor

Self-Employed
01.2025 - 07.2025

Assistant Store Manager / Floor Supervisor / Merchandiser

Dis-Chem Pharmacy
06.2010 - 12.2024

Business Management Studies - undefined

IQ Academy

National Senior Certificate - Grade 12

Jiyana Jiyana School
THANDO MAHLAKATAAssistant Store Manager