

Retail Management professional with 14 years of progressive experience in high-volume retail environments. Advanced from Merchandiser to Assistant Store Manager through consistent performance, operational excellence, and strong team leadership. Proven ability to supervise teams, manage inventory, reduce shrinkage, drive sales performance, and maintain operational compliance. Recognised for integrity, resilience, and the ability to perform effectively under pressure.
Retail Operations Management
Team Leadership & Staff Supervision
Inventory & Stock Control
Sales & Target Achievement
Customer Service Management
Loss Prevention & Shrinkage Control
Staff Training & Development
Performance Monitoring & Reporting
Valid Driver's license
Customer service
Safe driving practices
Problem-solving
Punctual and reliable
Punctuality
GPS and route planning
Loading and unloading
Safety protocols
Vehicle inspection
Route planning
Transportation
Traffic law observation
Passenger transportation
Schedule management
Order picking and processing