Summary
Overview
Work History
Education
Skills
References
Timeline
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Thando Jeridah Hope

Thando Jeridah Hope

Tourism Management
Caltonville

Summary

Energetic and personable with excellent communication skills and natural ability to engage with diverse audiences. Understands importance of brand representation and possesses strong verbal persuasion and customer service skills. Capable of driving sales and increasing brand visibility through impactful interactions.

Overview

2
2
years of professional experience

Work History

Promoter

Banging Media
Bloemfontein
10.2024 - 12.2025

*Promoting approximately over 12 alcohol and nonalcoholic beverages.

  • Serving guests drinks.
  • Ushering guests.
  • Driving sales and engagement
  • Showcasing product knowledge and demonstration.
  • Promotional strategy and execution.
  • Ensuring guests have a good experience.
  • Managed promotional booth setup, creating attractive displays to draw in potential customers.

Promoter

Spotted Apple
Bloemfontein
08.2024 - 12.2025

* Promoting approximately alcohol and nonalcoholic beverages.

  • Driving sales and engagement
  • Product knowledge and demonstration.
  • Promotional strategy and execution.
  • Ensuring guests are having a positive experience.
  • Managed promotional booth setup, creating attractive displays to draw in potential customers.
  • Provided product samples, coupons and informational brochures to persuade people to buy products.
  • Developed strong relationships with potential customers for improved brand awareness and loyalty.
  • Enhanced customer experience at events with exceptional communication skills and friendly demeanor.
  • Boosted product sales by demonstrating product features and benefits during promotional events.

Waitress

Glo on 2nd
Bloemfontein
05.2024 - 09.2024
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Used cash registers and credit card machines to cash out customers.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Increased sales significantly by upselling higher-end products to customers.
  • Providing bottle service for clients
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Education

Advanced Diploma - Tourism Management

Central University of Technology
Bloemfontein
12.2025

Diploma - Tourism Management

Rosebank College
Bloemfontein
12.2024

Online Course - South African specialist

Rosebank College
Bloemfontein
09.2023

Higher Certificate - Travel (HCIT5111d)

Rosebank College
Bloemfontein
01.2021

Short Course - Amadeus Novice Course

Rosebank College
Bloemfontein
01.2022

High School -

Welkom High School
Welkom
12.2020

Skills

Relationship building and management

References

  • Nkululeko, Matakane, Tourism Management Lecture, 0612253192, Rosebank College
  • Bangilizwe, Msikinya, CEO, 0727170160, Banging Media
  • Ainslee, Sales Representative, 0741204450, Spotted Apple
  • Czesh, Manager, 0848789728, Glo on 2nd

Timeline

Promoter

Banging Media
10.2024 - 12.2025

Promoter

Spotted Apple
08.2024 - 12.2025

Waitress

Glo on 2nd
05.2024 - 09.2024

Advanced Diploma - Tourism Management

Central University of Technology

Diploma - Tourism Management

Rosebank College

Online Course - South African specialist

Rosebank College

Higher Certificate - Travel (HCIT5111d)

Rosebank College

Short Course - Amadeus Novice Course

Rosebank College

High School -

Welkom High School
Thando Jeridah HopeTourism Management