Crocheting
Thando Cilo
Volunteer
Newcastle
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Professional counselor equipped to guide clients through challenges and foster personal growth. Strong background in providing emotional support, conflict resolution, and developing coping strategies. Proven ability to collaborate effectively within team to achieve impactful results. Adaptable and dependable with focus on active listening, empathy, and problem-solving skills.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Online Volunteering Counsellor
7 Cups of Tea
09.2022 - Current
- Utilized active listening and clear communication to ensure client needs were met and concerns addressed.
- Provided emotional support and guidance to individuals from diverse backgrounds, developing strong communication and problem-solving skills.
- Managed multiple conversations simultaneously, prioritizing tasks and meeting deadlines.
- Developed strong interpersonal skills, fostering a supportive environment and building trust with clients.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
PR & Branding Team Member
Student Residence
10.2024 - 10.2025
- Collaborated on PR and branding initiatives, contributing to the development of a strong residence identity.
- Conceptualized, designed, and produced branded merchandise (e.g. hoodies, water bottles) that increased residence spirit and school engagement.
- Organized and executed events, including residence parties, market days, and GBV movements in residences, promoting residence culture and community engagement.
- Assisted in managing social media accounts, creating content and promoting events to increase engagement.
- Developed teamwork and project management skills, working under pressure to meet deadlines.
- Contributed to team success by completing jobs quickly and accurately.
Education
Bachelor in Social Science - Psychology, Philosophy
University of Cape Town
Cape Town, South Africa 04.2001 -
High School - Mathematics, Physical Sciences, Life Sciences
Thathunyawo High School
Newcastle, South Africa01-2021
Skills
- Microsoft Office
- Detail oriented
- Social media marketing and management
- Critical thinking
- Community engagement
- Brand management
- Problem-solving and communication
- Teamwork and collaboration
- Counseling
Interests
Reading
Timeline
PR & Branding Team Member
Student Residence
10.2024 - 10.2025
Online Volunteering Counsellor
7 Cups of Tea
09.2022 - Current
Bachelor in Social Science - Psychology, Philosophy
University of Cape Town
04.2001 -
High School - Mathematics, Physical Sciences, Life Sciences
Thathunyawo High School