Thandiwe Eunice Mzangwe
Beauty Consultant
Bloemfontein
Summary
Friendly Sales Advisor knowledgeable about fragrance and skin products and skilled at connecting customers with solutions. Adept at listening to needs and conveying information. Poised to leverage sales and service expertise developed over 14 years in cosmetics. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
14
14
years of professional experience
Work History
Sales Advisor
TFG Company
Bloemfontein
10.2008 - 12.2022
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Spearheaded the organization of promotional events that resulted in greater brand awareness and elevated sales figures.
- Increased sales by establishing rapport with customers and identifying their needs.
- Participated actively in weekly sales meetings, sharing insights from personal experiences that contributed to team success.
Education
Diploma - Administration Clerk
Universal College of Outcome
Bloemfontein Security - E, D &C
Lakhe Training Academy
Bloemfontein 03.2024
Skills
Product Demonstrations
Sales experience
Customer service experience
Customer Relationship Building
Teamwork and Collaboration
Multitasking Abilities
Self Motivation
Problem-solving abilities
Point of sale operation
Reliability
Processing payments
Product Promotions
Relationship Building
Product Merchandising
Sales consultation
Sales closing
Timeline
Sales Advisor
TFG Company
10.2008 - 12.2022
Diploma - Administration Clerk
Universal College of Outcome
Security - E, D &C
Lakhe Training Academy