Thandiwe Constrence Sandawana
Witbank
Summary
Dynamic and results-driven Till Operator at Woolworths, recognized for enhancing customer satisfaction through efficient transactions and effective cross-selling techniques. Demonstrated reliability and professionalism while adhering to cash handling policies, contributing to increased sales and a positive shopping experience. Proven ability to train new team members and foster collaboration.
Overview
8
8
years of professional experience
Work History
Till Operator
Woolworths
07.2017 - 01.2025
- Collaborated with colleagues to maintain a clean and inviting store environment that enhanced the overall shopping experience for customers.
- Enhanced customer satisfaction by providing efficient and accurate transactions at the till.
- Reduced wait times for customers by quickly processing payments and issuing receipts.
- Contributed to increased sales by promoting store loyalty programs and special offers to customers during checkout.
- Assisted in training new till operators, sharing best practices and company policies to improve overall team performance.
- Adhered strictly to company cash handling policies and procedures, minimizing discrepancies and maintaining accountability for till funds.
- Provided support to the sales team by cross-selling related products or services when appropriate during customer transactions.
- Greeted customers entering store and responded promptly to customer needs.
Education
Grade 12 -
Thomas Percy Sililo High School
Witbank 12.2007
Skills
- Patience and empathy
- Reliability and punctuality
- Professionalism and courtesy
- Cash handling expertise
- Cross-selling products
- Customer service
- POS system operations
- Upselling technique
- Multitasking Abilities
- Teamwork and collaboration
- Data entry
Languages
English
Advanced (C1)
Sotho
Advanced (C1)
Zulu
Advanced (C1)
Timeline
Till Operator
Woolworths
07.2017 - 01.2025
Grade 12 -
Thomas Percy Sililo High School
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