Reading, writing, researching
Thandiwe Madlavu
Cashier
East London ,EC
Summary
Dynamic and results-driven professional with a strong background in customer service at Food Lovers Market and Beacon Isle Kwikspar. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Proficient in managing transactions and refunds, ensuring compliance with policies while maintaining a professional demeanor.
Overview
10
10
years of professional experience
Work History
Cashier Assistance
Food Lovers Market
03.2017 - 11.2019
Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
Cashier
Beacon Isle Kwikspar
12.2009 - 11.2011
Processed customer refunds for faulty goods, reporting issues to senior management.
Verified customer identification for alcohol or tobacco purchases in line with challenge 25 policy.
Education
Matric - 2008
Amazizi Senior Secondary School
PeddieBachelor Of Nursing - 3 Years
University of Forthare
East London Skills
Excellent customer service
Interests
Reference
Hendry- Food lovers Market
Manager
eastlondon@fnv.co.za
043 727 0060
Wilmin Scheepers- Beacon Isle kwikspar
Store Manager
roxanne@duncanbrown.co.za
0445331555
Software
Writing, researching, Office Administration, Microsoft Access
Computer literature
Introduction to Computer
Typing Training
Microsoft windows XP
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Office Administration
Timeline
Cashier Assistance
Food Lovers Market
03.2017 - 11.2019
Cashier
Beacon Isle Kwikspar
12.2009 - 11.2011
Matric - 2008
Amazizi Senior Secondary School
Bachelor Of Nursing - 3 Years
University of Forthare
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