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Thandiwe Gwanetsa
Health Care Assistant
Summary
Supportive healthcare assistant with extensive experience working in healthcare services. Takes patient vitals, documents needs and maintains cleanliness of examination rooms. Known for treating all patients with dignity, respect and discretion while maintaining utmost confidentiality.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
11
11
Certifications
Work History
Health Care Assistant
Edenvale Hospice
Johannesburg
06.2022 - 09.2023
- Observed patient skin conditions and reported findings to registered nurse.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Aided patients with walking and limb exercises to improve strength and balance.
- Communicated effectively with patients and families to provide information about care and treatment.
- Assisted with taking vital signs and documenting blood pressure and temperature for proper tracking.
- Administered prescribed medications and monitored patient reactions to address contraindications.
Hospice Caregiver
Edenvale Hospice
Johannesburg
03.2021 - 05.2022
- Oversaw implementation and ongoing assessment of patient care plan.
- Positioned patients to provide comfort and promote better body alignment.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
- Comforted family members, offered attentive listening and high level of emotional support.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Intellectual Property Specialist (remote)
Mirandah Asia (Intellectual Property Services)
Metro Manila
06.2021 - 08.2021
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Followed all company policies and procedures to deliver quality work.
Trademarks Recordals & Renewals Paralegal
Adams & Adams
Pretoria
09.2018 - 02.2021
- Delivered services to customer locations within specific timeframes. Demonstrated leadership skills in managing projects from concept to completion.
- Worked well in a team setting, providing support and guidance.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Local and cross-border drafting of Trademark Agreements, Co-operation Agreements, Deeds of Assignment, License agreements, Declarations, Affidavits, Powers of Attorney.
Head of Department: Bid Manager
Corporate Management Consulting (CMC)
Johannesburg
08.2017 - 09.2018
- Adapted existing methods and procedures to create possible alternative solutions to moderately complex problems.
- Drove development of overarching work plan across multiple proposal development workstreams.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Business Development Coordinator
Webber Wentzel
Johannesburg
07.2015 - 02.2017
- Executed calling campaigns targeting direct end-user prospective accounts.
- Coordinated between departments and operating units in resolving day-to-day administrative and operational problems.
- Maintained the database by entering new and updated filing information.
- Prepared business correspondence (using word processing, excel spreadsheets, and PowerPoint presentations)
Legal Secretary/ Assistant Executive PA to the COO
Webber Wentzel
Johannesburg
12.2014 - 06.2015
- Obtained signatures from attorneys for legal documents.
- Created, indexed, and maintained client binders.
- Organized files for court proceedings.
- Transcribed legal documents and phone conversations.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
Legal Secretary/ Executive PA to 2 Directors
Garratt Hugo & De Souza Attorneys
Johannesburg
03.2008 - 11.2014
- Diligently edited legal correspondence for grammar and spelling.
- Created, indexed, and maintained client binders.
- Scheduled all appointments, appearances and briefings.
- Received and placed telephone calls to clients and prospective clients.
Service Controller
Itec South Africa
Johannesburg
02.2006 - 02.2006
- Worked well in a team setting, providing support and guidance.
- Received new requests for installations from the New Business and Contracts Department.
- Efficiently schedule all customer requests to ensure that Technicians' time and knowledge is optimally used.
- Consistently monitor progress of all calls logged and scheduled.
Receptionist/ Admin Assistant
Evolvepro Exclusive Properties
Cape Town
02.2005 - 11.2005
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
Education
Diploma in Project Management
Alison
Online Courses 06.2023 - Current
Diploma in HR, Bookkeeping & Payroll Management
LEAD Academy
London, United Kingdom 10.2020 - 01.2021
Diploma in Caregiving
Alison
Online Courses 10.2022 - 10.2022
Cert in Nursing Studies - Patient Care And Hygiene
Alison
Online Courses 08.2023 - Current
Diploma in Nursing And Patient Care
Alison
Online Courses 08.2023 - 08.2023
Certificate in CPR, AED And First Aid
Alison
Online Courses 08.2023 - 08.2023
Certificate in CPR, AED And First Aid
Alison
Online Courses 08.2023 - 08.2023
Diploma in Medical Secretary
Alison
Online Courses 01.2023 - 09.2023
Certificate in Introduction To Caregiving
Alison
Online Courses 08.2023 - 08.2023
Diploma in Personal Assistant
Quest Computer Skills Centre
Bedfordview, South Africa 08.2012 - 12.2012
Diploma in Legal Studies
Alison
Online Courses 08.2011 - 08.2011
Skills
Patient Management
Feeding assistance expert
Documenting behaviors
Observing responses
Direct Patient Care
Patient-focused care
Medical Records Management
Companionship and emotional support
Medical office administration
Supporting personal needs
Interests
Certification
Fundamentals of Financial Accounting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You can learn many things from children. How much patience you have, for instance.
Franklin P. Adams
Timeline
Cert in Nursing Studies - Patient Care And Hygiene
Alison
08.2023 - Current
Diploma in Nursing And Patient Care
Alison
08.2023 - 08.2023
Certificate in CPR, AED And First Aid
Alison
08.2023 - 08.2023
Certificate in CPR, AED And First Aid
Alison
08.2023 - 08.2023
Certificate in Introduction To Caregiving
Alison
08.2023 - 08.2023
Diploma in Project Management
Alison
06.2023 - Current
Diploma in Medical Secretary
Alison
01.2023 - 09.2023
Diploma in Caregiving
Alison
10.2022 - 10.2022
Health Care Assistant
Edenvale Hospice
06.2022 - 09.2023
Fundamentals of Financial Accounting
06-2022
Intellectual Property Specialist (remote)
Mirandah Asia (Intellectual Property Services)
06.2021 - 08.2021
Hospice Caregiver
Edenvale Hospice
03.2021 - 05.2022
Diploma in HR, Bookkeeping & Payroll Management
LEAD Academy
10.2020 - 01.2021
Trademarks Recordals & Renewals Paralegal
Adams & Adams
09.2018 - 02.2021
Head of Department: Bid Manager
Corporate Management Consulting (CMC)
08.2017 - 09.2018
Excel Intermediate
06-2016
Intro to Legal Studies
03-2016
Tendering Administration
08-2015
Business Development Coordinator
Webber Wentzel
07.2015 - 02.2017
Legal Secretary/ Assistant Executive PA to the COO
Webber Wentzel
12.2014 - 06.2015
N Executive Office Assistant
06-2014
Bookkeeping & Pastel
08-2013
Microsoft Word Advanced
06-2013
Office Management
10-2012
Diploma in Personal Assistant
Quest Computer Skills Centre
08.2012 - 12.2012
Microsoft Word Intermediate
03-2012
N Legal Studies (The Adversary Trial System)
09-2011
Diploma in Legal Studies
Alison
08.2011 - 08.2011
Legal Secretary/ Executive PA to 2 Directors
Garratt Hugo & De Souza Attorneys
03.2008 - 11.2014
Executive Secretarial
06-2007
Service Controller
Itec South Africa
02.2006 - 02.2006
Receptionist/ Admin Assistant
Evolvepro Exclusive Properties
02.2005 - 11.2005