Thandile Mpompo
Product Manager | Chemical Engineer
Cape Town
Summary
Dynamic Senior Product Manager adept at product enhancement and road-mapping strategy. Driven to increase revenue and product awareness through strategic marketing initiatives and SEO prowess. Aiming to secure a new role in which to utilize 6+ years of quality performance.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
Work History
Senior Product Manager
rain
Cape Town
10.2020 - 06.2022
- Managed & consulted with product development & designer teams to enhance products based on customer interest data.
- Monitored market trends and competitor performance to update promotional strategies.
- Increased new client acquisition by 100 000 + through targeted initiatives.
- Developed communications plans for new products, increasing sales 120% vs targeted goal.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Processed incoming bug report analyses to design software update roadmaps.
- Coordinated landing page efforts to increase conversion rates.
- Created product positioning strategies designed to achieve optimal market penetration.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Liaised with sales and marketing team to collect customer feedback, incorporating into subsequent production runs and development lifecycles.
- Provided training and support to sales team members.
- Compiled product and customer data to generate informed profit projections.
Senior Process Engineer
Unilever
Durban
01.2017 - 09.2020
- Created series of process optimizations to reduce production errors and increase quality.
- Modified production processes to reduce non-conforming material occurrences.
- Developed documentation, diagrams and specifications to meet project requirements and regulatory standards.
- Provided technical assistance to production team when issues arose.
- Established project schedules and monitored tasks to meet milestones during each phase.
- Managed projects utilizing Agile methodology.
- Monitored design progress and estimated manufacturing feasibility.
- Drafted project plans and reports to define requirements
- Led Six Sigma projects to streamline processes.
- Optimized processes to reduce cost and increase efficiency.
- Developed and launched new product line, resulting in increased revenue.
- Increased product yield by implementing improved processes.
- Drove cost savings through improved productivity, material utilization improvements and by optimizing labor.
- Met weekly with team members to discuss project implementations and alleviate any issues.
- Visited client sites to troubleshoot issues and provide one-on-one training.
- Prepared scope of work documentation for use in project planning
- Conducted root cause analysis to identify, prioritize and eliminate process losses.
- Collaborated with technologists to address operating issues and support rapid recovery.
- Developed conceptual scope analyses of project objectives.
Data Analyst Intern
Incline (Pty) LTD
Cape town
12.2015 - 02.2016
- Tasked to evaluate the Hybrid Sales Channel according to client requirements of scalability, variable cost modelling and generating leads other than by SMS.
- Developed a process flow diagram to understand the process and also used a Sankey diagram to see the data flow in the system; classified data according to GBIX using SQL programing program.
- Extracted reports on origin of leads based on vendors and destination based on call centres and developed a model to check efficiency of vendors and call centres.
- Provided a recommendation that all leads should go to one call centre, following findings that second call centre had limited income generation. The data specialist working on this project concurred with this analysis and recommendation and the strategy was implemented in the business.
Education
Diploma - Web Design
University of Cape Town
Cape Town 03.2022 - 07.2022
Bachelor of Science - Chemical Engineering
University of Cape Town
Cape Town 01.2013 - 12.2017
High School Diploma -
International School of South Africa
Mafikeng 01.2008 - 12.2012
Skills
Leadership Skills
Management Skills
Effective Communication
Collaboration Skills
Listening Skills
Time Management
Product Design
Probelm solving
Timeline
Diploma - Web Design
University of Cape Town
03.2022 - 07.2022
Senior Product Manager
rain
10.2020 - 06.2022
Senior Process Engineer
Unilever
01.2017 - 09.2020
Data Analyst Intern
Incline (Pty) LTD
12.2015 - 02.2016
Bachelor of Science - Chemical Engineering
University of Cape Town
01.2013 - 12.2017
High School Diploma -
International School of South Africa
01.2008 - 12.2012