Thandi Chuma

• Updating daily TA Maintenance in Oracle along with collecting W9 & W8 and maintaining vendor information.
• Prepared and mailed invoices to travel agents and documented account updates.
• Processing Travel Agent Commissions and ACH payments
• Process to include quality control of booking balances, book manual journal entries to properly adjust commission amounts in booking.
• Process preliminary reports in Oracle prior to printing final checks and/or uploading ACH files into Bank of the West's Web Direct.
• Review and analyze outstanding balance variances and communicate discrepancies with various departments.
• Review credit card chargebacks and process chargeback rebuttals in timely manner.
• Perform accurate and timely processing of booking adjustments upon receipt of request.
• Responding to travel agent inquiries and sending requested remittance advises.
• Process and post refunds.
• Prepare bank deposits through Bank of the West EDS system
• Processing transfers on bookings in timely manner post departure.
• Investigating AP related inquiries from internal and external customers, resolve and provide feedback in professional manner.
• Liaised with clients regarding overdue payments, facilitated swift resolution of issues.
• Provided administrative support to the finance team for seamless operations.
• Coordinated with various departments regarding invoicing matters, resolved queries efficiently.
• Met deadlines by managing workload independently.

Branding & Marketing

PURCHASING

• Built relationships with vendors to negotiate ideal terms for purchases.
• Developed and strengthened supplier relationships.
• Evaluated internal needs and developed plans for optimal supply levels.
• Set up and negotiated contracts to obtain favourable pricing and delivery structures.
• Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
• Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
• Reduced production downtime by overseeing quality control and assembly.
• Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Met with suppliers to assess changes and determine proper courses of action.
• Developed and improved account relationships.
• Reviewed proposals, qualified vendors and recommended optimal suppliers.
• Conferred with sales and purchasing to match customer preferences.
• Maintained complete documentation and records of all purchasing activities.
• Removed poor performing items from future buys.
• Tracked inventory shipments and prepared spreadsheets detailing item information.
• Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.

CREDITORS & DEBTORS

• Prepared vendor invoices and assisted with processing incoming payments.
• Assisted with stock counts and processed variances to be reported back to management.
• Investigated daily variances and corrected errors to resolve discrepancies on both client and supplier accounts.
• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable on Pastel Evolution.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Processed financial data and processed ledgers and journals after approval from management.
• Generated and submitted invoices based upon established accounts receivable schedules and terms.
• Maintained good working relationships with vendors and resolved disputes.
• Reviewed account documentation for numerous accounts, rectified issues and contacted vendors about account changes.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Processed cashbooks for both AP & AR and sent necessary statements as well as remittances
• Used Pastel Evolution to accurately manage over 200 accounts worth R1 million +.
• Generated invoices upon receipt of billing information.
• Matched purchase orders with invoices and recorded necessary information.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
• Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
• Handled account payments and provided information regarding outstanding balances.
• Paid vendors by monitoring discount opportunities.
• Generated accounts payable reports for management review to aid in financial and business decision making.
• Verified vendor accounts by reconciling monthly statements and related transactions.
• Managed invoicing and payment processing operations.
• Processed vendor and supplier payments on weekly basis.
• Received and sorted mail, prepared packages for delivery and scanned documents.
• Responded to customer concerns and questions when required to .
• Organized travel arrangements for Management such as accommodation, airfares and car rentals.
• Assisted with organization events e.g year end functions, golf days etc

Group and all Sister companies

PURCHASING

• Built relationships with vendors to negotiate ideal terms for purchases.
• Developed and strengthened supplier relationships.
• Evaluated internal needs and developed plans for optimal supply levels.
• Set up and negotiated contracts to obtain favourable pricing and delivery structures.
• Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
• Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
• Reduced production downtime by overseeing quality control and assembly.
• Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Met with suppliers to assess changes and determine proper courses of action.
• Developed and improved account relationships.
• Reviewed proposals, qualified vendors and recommended optimal suppliers.
• Conferred with sales and purchasing to match customer preferences.
• Maintained complete documentation and records of all purchasing activities.
• Removed poor performing items from future buys.
• Tracked inventory shipments and prepared spreadsheets detailing item information.
• Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
• Process Creditors for payment & cashbooks
• Organize travel arrangements.

Reason for leaving was it looked like it was the highest a person could go and the desire to do more was knocking.

Guarding Division

CREDITORS & DEBTORS

• Prepared vendor invoices and assisted with processing incoming payments.
• Assisted with stock counts and processed variances to be reported back to management.
• Investigated daily variances and corrected errors to resolve discrepancies on both client and supplier accounts.
• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable on Pastel Evolution.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Processed financial data and processed ledgers and journals after approval from management.
• Generated and submitted invoices based upon established accounts receivable schedules and terms.
• Maintained good working relationships with vendors and resolved disputes.
• Reviewed account documentation for a number of accounts, rectified issues and contacted vendors about account changes.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Processed cashbooks for both AP & AR and sent necessary statements as well as remittances
• Used Pastel Evolution to accurately manage over 200 accounts worth R1 million +.
• Generated invoices upon receipt of billing information.
• Matched purchase orders with invoices and recorded necessary information.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
• Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
• Handled account payments and provided information regarding outstanding balances.
• Paid vendors by monitoring discount opportunities.
• Generated accounts payable reports for management review to aid in financial and business decision making.
• Verified vendor accounts by reconciling monthly statements and related transactions.
• Managed invoicing and payment processing operations.
• Processed vendor and supplier payments on weekly basis.
• Received and sorted mail, prepared packages for delivery and scanned documents.
• Responded to customer concerns and questions when required to .
• Organized travel arrangements for Management such as accommodation, airfares and car rentals.
• Assisted with the organization events e.g year end functions, golf days etc

Reason for leaving is that APCAN Risk Management cc is the guarding division under APCAN Security Group umbrella and I was no longer going to be doing creditors as I was promoted to Procurement Coordinator and was tasked to head up the buying department due to buying experience during the time as Creditors Clerk.

Armed Reaction & Technical Unit

CREDITORS & DEBTORS

• Everything done under Apcan Risk Management in my role as Creditors Clerk would apply herein

Reason for leaving is that APCAN Armed Response & Technology cc is the armed reaction division under the APCAN Security Group umbrella and i was no longer going to be doing creditors as i was promoted to Procurement Coordinator and was tasked to head up the buying department due to my buying experience during my time as Creditors Clerk

Training & Recruitment Department

CREDITORS & DEBTORS

• Everything done under Apcan Risk Management in my role as Creditors Clerk would apply herein

Reason for leaving is that Zevoli is the training academy under the APCAN Security Group umbrella and I was no longer going to be doing creditors as i was promoted to Procurement Coordinator and was tasked to head up a buying department due to my buying experience during my time as Creditors Clerk

• Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
• Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
• Approached browsing customers to initiate conversations to determine buying preferences.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Answered questions about store policies and addressed customer concerns.
• Generated brand awareness and positive product impressions to increase sales.
• Assisted customers with locating and choosing merchandise in store departments.
• Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
• Visited trade shows, stores and community organizations to demonstrate products or services and answer questions from potential customers.
• Coordinated and participated in promotional activities and trade shows.

I was doing strictly promotional work at sites over the weekends and upon request from the team manager only based on availability.

Reason for leaving is that I started doing projects for APCAN over the weekend that were requested of me and needed to dedicate my time fully to my permanent position.

• Managed multiple tasks and met time-sensitive deadlines.
• Answered central telephone system and directed calls accordingly.
• Monitored and screened visitors to verify accessibility to inter-office personnel.
• Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
• Received and routed business correspondence to correct departments and staff members.
• Scheduled and confirmed appointments and meetings for senior management team.
• Liaised with vendors, contractors and professional services personnel to properly process orders.
• Resolved customer problems and complaints.
• Corresponded with clients through email, telephone or postal mail.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

I was taken from my position as receptionist to being made Creditors Clerk

• Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
• Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
• Approached browsing customers to initiate conversations to determine buying preferences.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Answered questions about store policies and addressed customer concerns.
• Generated brand awareness and positive product impressions to increase sales.
• Assisted customers with locating and choosing merchandise in store departments.

I went from working 4 days a week to only working over the weekends and strictly on request.

Reason for leaving was because Verimark defaulted on paying me on several campaigns done and upon several requests to resolve this matter it was never resolved.

• Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
• Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
• Implemented improvements to file systems and procedures.
• Examined, categorized and sorted incoming documents.
• Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
• Maintained physical and computer-based filing systems.
• Cleaned up files regularly by removing outdated information for archival or disposal.

I started doing the filing as a student over the weekends to earn extra money and gain accounting experience ,this was a job I asked for from my mothers employer at the time .

Reason for leaving is that I started studying correspondence at Intec College and needed to dedicate my time to my course.