Thandekile Purity Nene
Summary
Results-driven Retail Professional skilled in customer engagement and transaction efficiency. Trained new staff and upheld high service standards, fostering customer satisfaction and loyalty. Experienced in cash handling and merchandise stocking, contributing to a streamlined and productive store environment.
Overview
7
7
years of professional experience
Work History
Retail Cashier
Super spar
01.2020 - Current
- Assisted team members in completing tasks to enhance overall workflow.
- Engaged customers with friendly smile and product knowledge to drive sales and foster loyalty.
- Reported damaged items and pricing discrepancies to ensure accurate inventory management.
Cashier
Spar Mega Kings
01.2020 - 05.2023
- Processed customer transactions using point-of-sale systems efficiently.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Managed cash drawers and balanced daily sales accurately.
- Processed sales transactions to prevent long customer wait times.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Assisted customers with product inquiries and provided excellent service.
- Greeted customers and answered any questions they had about the store's products and services.
- Worked closely with front-end staff to assist customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer inquiries regarding store policies and procedures.
- Trained new staff on cash register operation and customer service standards.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Followed company security procedures for handling large sums of money.
Cashier
Mega Kings super spar
01.2020 - 05.2023
Education
Dwengu High School
Mbumbulu07-2026
Skills
- Communication skills
- Reliability
- Written communication
- Display preparation
- Returns processing
- Merchandise stocking
Languages
English
First Language
English
Intermediate (B1)
B1
Xhosa
Beginner (A1)
A1
References
References available upon request.
Timeline
Retail Cashier
Super spar
01.2020 - Current
Cashier
Spar Mega Kings
01.2020 - 05.2023
Cashier
Mega Kings super spar
01.2020 - 05.2023
Dwengu High School