Summary
Work History
Education
Skills
Languages
Timeline
Generic
Thandekile Mnculwane

Thandekile Mnculwane

Project Administrator
Johannesburg,Gauteng

Summary

Dynamic Project Administrator at Alexforbes with a strong foundation in project management and data analysis. Proven ability to enhance team collaboration and streamline processes, resulting in improved efficiency. Skilled in advanced Excel functions and adept at problem-solving, I foster a culture of continuous improvement and accountability within teams.

Work History

Project Administrator

Alexforbes
07.2023 - Current
  • Assisted in coordinating project schedules and resources, enhancing team collaboration and efficiency in task completion.
  • Supported project documentation efforts, ensuring accuracy and compliance with organizational standards and protocols.
  • Participated in team meetings to record minutes and action items, promoting accountability and follow-through on decisions made.
  • Develop and oversee project timelines and schedules,breaking projects into manageable tasks and creating workflows to ensure timely completion of deliverables.
  • Assisted in preparing project reports, contributing to informed decision-making and effective communication with stakeholders.
  • Collaborated with team members to gather project requirements, ensuring alignment with client expectations and project goals.
  • Developed foundational skills in project management principles, fostering a keen understanding of project workflows and best practices.
  • Supported senior management in strategic planning activities related to future projects or initiatives within the organization.
  • Monitored project progress closely, promptly addressing any deviations from the plan or schedule.
  • Efficiently managed incoming requests from stakeholders by prioritizing tasks based on urgency and relevance.

Financial Well-being Administrator

Alexforbes
02.2019 - 06.2023
  • Collaborated with cross-functional teams to streamline communication of financial benefits, resulting in increased participation and awareness among staff.
  • Prepare monthly, quarterly, and annual reports for the Manco.
  • Analyzed data on employee financial health, providing insights that informed strategic initiatives for enhancing overall financial well-being.
  • Mentored junior staff in financial wellness strategies, fostering a culture of knowledge sharing and continuous improvement within the team.
  • Enhanced reporting processes for tracking employee participation in financial programs, increasing transparency and facilitating data-driven decision-making.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.

Multi-skilled Consultant(Internship)

First National Bank
01.2014 - 01.2015
  • Assisted clients with account inquiries and transactions, fostering strong relationships and improving customer satisfaction.
  • Maintained cash drawer balance through meticulous tracking, resulting in a significant reduction in discrepancies.
  • Collaborated with team members to streamline operational workflows, contributing to a more efficient branch environment.
  • Conducted routine audits of transaction records, ensuring adherence to internal controls and enhancing overall security measures.
  • Trained new interns on daily banking operations, promoting knowledge sharing and team cohesion within the branch.
  • Utilized banking software to manage customer accounts and transactions, improving response times for client requests.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.

Education

Certificate NFQ Level 5 - Information Technology (System Development)

Foster Melliar
Johannesburg, South Africa
01.2024 - 12.2024

Certificate NQF Level 5 - Business Analysis Foundation Programme

Faculty Training Institute
Johannesburg, South Africa
03.2020 - 12.2020

Certificate NQF Level 5 - Wealth Management

CKP
Johannesburg, South Africa
04.2017 - 02.2018

Certificate NQF Level 5 - Management Development

MILPARK BUSINESS SCHOOL
Johannesburg, South Africa
01.2014 - 12.2014

National Diploma NQF Level 6 - Accounting

University of Johannesburg
Johannesburg, South Africa
01.2010 - 12.2012

Skills

Data analysis proficiency

Proficient in advanced Excel functions

Effective organizational skills

Responsive to new challenges

Problem-solving abilities

Project management

Business operations management

Task prioritization

Data analysis

Languages

English
Bilingual or Proficient (C2)
IsiZulu
Advanced (C1)
IsiXhosa
Upper intermediate (B2)
Sotho
Upper intermediate (B2)

Timeline

Certificate NFQ Level 5 - Information Technology (System Development)

Foster Melliar
01.2024 - 12.2024

Project Administrator

Alexforbes
07.2023 - Current

Certificate NQF Level 5 - Business Analysis Foundation Programme

Faculty Training Institute
03.2020 - 12.2020

Financial Well-being Administrator

Alexforbes
02.2019 - 06.2023

Certificate NQF Level 5 - Wealth Management

CKP
04.2017 - 02.2018

Multi-skilled Consultant(Internship)

First National Bank
01.2014 - 01.2015

Certificate NQF Level 5 - Management Development

MILPARK BUSINESS SCHOOL
01.2014 - 12.2014

National Diploma NQF Level 6 - Accounting

University of Johannesburg
01.2010 - 12.2012
Thandekile MnculwaneProject Administrator