Summary
Work History
Education
Skills
Languages
Timeline
Generic
Thandekile Mnculwane

Thandekile Mnculwane

Project Administrator
Johannesburg,Gauteng

Summary

Dynamic Project Administrator at Alexforbes with a strong foundation in project management and data analysis. Proven ability to enhance team collaboration and streamline processes, resulting in improved efficiency. Skilled in advanced Excel functions and adept at problem-solving, I foster a culture of continuous improvement and accountability within teams.

Work History

Project Administrator

Alexforbes
07.2023 - Current
  • Assisted in coordinating project schedules and resources, enhancing team collaboration and efficiency in task completion.
  • Supported project documentation efforts, ensuring accuracy and compliance with organizational standards and protocols.
  • Participated in team meetings to record minutes and action items, promoting accountability and follow-through on decisions made.
  • Develop and oversee project timelines and schedules,breaking projects into manageable tasks and creating workflows to ensure timely completion of deliverables.
  • Assisted in preparing project reports, contributing to informed decision-making and effective communication with stakeholders.
  • Collaborated with team members to gather project requirements, ensuring alignment with client expectations and project goals.
  • Developed foundational skills in project management principles, fostering a keen understanding of project workflows and best practices.
  • Supported senior management in strategic planning activities related to future projects or initiatives within the organization.
  • Monitored project progress closely, promptly addressing any deviations from the plan or schedule.
  • Efficiently managed incoming requests from stakeholders by prioritizing tasks based on urgency and relevance.

Financial Well-being Administrator

Alexforbes
02.2019 - 06.2023
  • Collaborated with cross-functional teams to streamline communication of financial benefits, resulting in increased participation and awareness among staff.
  • Prepare monthly, quarterly, and annual reports for the Manco.
  • Analyzed data on employee financial health, providing insights that informed strategic initiatives for enhancing overall financial well-being.
  • Mentored junior staff in financial wellness strategies, fostering a culture of knowledge sharing and continuous improvement within the team.
  • Enhanced reporting processes for tracking employee participation in financial programs, increasing transparency and facilitating data-driven decision-making.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.

Multi-skilled Consultant(Internship)

First National Bank
01.2014 - 01.2015
  • Assisted clients with account inquiries and transactions, fostering strong relationships and improving customer satisfaction.
  • Maintained cash drawer balance through meticulous tracking, resulting in a significant reduction in discrepancies.
  • Collaborated with team members to streamline operational workflows, contributing to a more efficient branch environment.
  • Conducted routine audits of transaction records, ensuring adherence to internal controls and enhancing overall security measures.
  • Trained new interns on daily banking operations, promoting knowledge sharing and team cohesion within the branch.
  • Utilized banking software to manage customer accounts and transactions, improving response times for client requests.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.

Education

Certificate NFQ Level 5 - Information Technology (System Development)

Foster Melliar
Johannesburg, South Africa
01.2024 - 12.2024

Certificate NQF Level 5 - Business Analysis Foundation Programme

Faculty Training Institute
Johannesburg, South Africa
03.2020 - 12.2020

Certificate NQF Level 5 - Wealth Management

CKP
Johannesburg, South Africa
04.2017 - 02.2018

Certificate NQF Level 5 - Management Development

MILPARK BUSINESS SCHOOL
Johannesburg, South Africa
01.2014 - 12.2014

National Diploma NQF Level 6 - Accounting

University of Johannesburg
Johannesburg, South Africa
01.2010 - 12.2012

Skills

Data analysis proficiency

Languages

English
Bilingual or Proficient (C2)
IsiZulu
Advanced (C1)
IsiXhosa
Upper intermediate (B2)
Sotho
Upper intermediate (B2)

Timeline

Certificate NFQ Level 5 - Information Technology (System Development)

Foster Melliar
01.2024 - 12.2024

Project Administrator

Alexforbes
07.2023 - Current

Certificate NQF Level 5 - Business Analysis Foundation Programme

Faculty Training Institute
03.2020 - 12.2020

Financial Well-being Administrator

Alexforbes
02.2019 - 06.2023

Certificate NQF Level 5 - Wealth Management

CKP
04.2017 - 02.2018

Multi-skilled Consultant(Internship)

First National Bank
01.2014 - 01.2015

Certificate NQF Level 5 - Management Development

MILPARK BUSINESS SCHOOL
01.2014 - 12.2014

National Diploma NQF Level 6 - Accounting

University of Johannesburg
01.2010 - 12.2012
Thandekile MnculwaneProject Administrator