Thandekile Ian Makubalo
Quality Assurance Manager
Kimberley
Summary
Experienced Process Quality Manager with a demonstrated history of working in the mechanical or industrial engineering industry. Skilled in Process Control, Analytical Skills, XRF, and Quality Management. Strong operations professional with a Bachelor of Technology (B.Tech.) focused on Analytical Chemistry from Vaal University of Technology.
Overview
1
1
Language
31
31
years of professional experience
Work History
QA Manager
Afrisam – Ulco Plant – Northern Cape
10.2024 - Current
- Coordinate the implementation of the product quality policy, processes, and procedures, in line with corporate guidelines and head its implementation.
- Plan the product quality traversal audits for the plant and monitor their execution and ensure the proper corrective and preventive actions are in place when non-conformances exist.
- Evaluate the quality of the raw materials for both potential and existing suppliers.
- Prepare and distribute the product quality certificates for the customers.
- Evaluate the results generated in the plant laboratories for accuracy and ensure that any deviations are corrected.
- Ensure that the laboratory participate in the inter-laboratory round-robins and action any deviations noted from the report of the round-robin results.
- Investigate, correct, and report on the customer product quality complaints.
- Implement the HR policies and the SHERQ standards in the laboratories.
- Implement and manage ISO 9001 quality management system for the plant.
- Participate and report on quality control progress on the daily operations meeting.
- Give feedback on the quality status of the plant to the plant owners/client.
- Evaluate the KPIs of the quality team.
- Prepare and monitor quality department’s annual budget.
- Set up mix designs for the mix piles and the raw meal.
- Train quality laboratory personnel on lab instruments and GLP.
- Direct reports: Works Chemist, 2X Lab Technicians, 10 X Lab assistants
Production Manager
CEMZA – Port Elizabeth
04.2024 - 10.2024
- Ensuring the smooth operation of Raw material shed, extraction and proportioning, mill operation and packing plant, and quality department.
- Draft budget proposal and capex for the above areas.
- Ensure that the vacancies for the above positions are filled with suitably qualified personnel.
- Prepare and send the plan monthly performance report to the CEO.
- Coordinate and chair weekly plant operation meetings.
- Assist the organization in evaluating and selection of raw materials from external suppliers.
- Prepare and distribute the production plan for the plant daily.
- Oversee the Implement the HR policies and the SHERQ standards in the plant.
- Prepare and evaluate the KPIs of the departmental heads.
- Direct reports: Ass. Process Manager, Ass. Packing plant manager and Quality Manager
Quality Assurance Manager
CEMZA – Port Elizabeth
07.2022 - 04.2024
- Coordinate the implementation of the product quality policy, processes, and procedures, in line with corporate guidelines and head its implementation.
- Initiate and implement product optimization plant and laboratory trials.
- Plan and implement quality systems audits for the plant.
- Evaluate the quality of the raw materials for both potential and existing suppliers.
- Prepare and distribute the product quality certificates for the customers.
- Evaluate the results generated in the plant laboratories for accuracy and ensure that any deviations are corrected.
- Investigate, correct, and report on the customer product quality complaints.
- Implement the HR policies and the SHERQ standards in the laboratories.
- Participate and report on quality control progress on the daily, weekly, and monthly operations meetings.
- Evaluate the KPIs of the quality team.
- Prepare and monitor quality department’s annual budget.
- Train quality laboratory personnel on lab instruments and GLP.
- Act as the plant manager during the absence of the plant manager.
- Achievements: Helped the plant to attain e-Mark certificate in 2023.
Quality Assurance Manager
PPC Barnet - DRC
10.2020 - 06.2022
- Coordinate the implementation of the product quality policy, processes, and procedures, in line with corporate guidelines and head its implementation.
- Participate in the Product development committee and as the member.
- Plan the product quality traversal audits for the plant and monitor their execution and ensure the proper corrective and preventive actions are in place when non-conformances exist.
- Evaluate the quality of the raw materials for both potential and existing suppliers.
- Prepare and distribute the product quality certificates for the customers.
- Evaluate the results generated in the plant laboratories for accuracy and ensure that any deviations are corrected.
- Ensure that the laboratory participate in the inter-laboratory round-robins and action any deviations noted from the report of the round-robin results.
- Investigate, correct, and report on the customer product quality complaints.
- Implement the HR policies and the SHERQ standards in the laboratories.
- Implement and manage ISO 9001 quality management system for the plant.
- Participate and report on quality control progress on the daily operations meeting.
- Give feedback on the quality status of the plant to the plant owners/client.
- Evaluate the KPIs of the quality team.
- Prepare and monitor quality department’s annual budget.
- Set up mix designs for the mix piles and the raw meal.
- Train quality laboratory personnel on lab instruments and GLP.
- Instruments: XRF, Bomb Calorimeter, Toni set, Toni Technik Compressive testing machine.
- Reporting Structure: Plant Manager – Quality Assurance Manager (Self) – 1 QA Chemist – Snr Lab Analyst – 1 Lab Analyst - 1 Lab Analyst and 5 Lab Tester – 1 Lab assistant.
Quality Manager
Primecement Ltd - Rwanda
01.2020 - 08.2020
- Evaluate the quality of the raw materials for both potential and existing suppliers.
- Prepare and distribute the product quality certificates for the customers.
- Evaluate the results generated in the plant laboratories for accuracy and ensure that any deviations are corrected.
- Ensure that the laboratory participate in the inter-laboratory round-robins and action any deviations noted from the report of the round-robin results.
- Investigate, correct, and report on the customer product quality complaints.
- Implement the HR policies and the HSE standards in the laboratories.
- Implement and manage ISO 9001 quality management system for the plant.
- Participate and report on quality control progress on the daily operations meeting.
- Evaluate the KPIs of the quality team.
- Prepare and monitor quality department’s annual budget.
- Set up product mix designs for the cement products.
- Train quality laboratory personnel on lab instruments and GLP.
- Instruments: XRF, Test Compressive testing, Hosokawa Alpine, Test cement mixer.
- Reporting Structure: Operations Manager – Quality Manager (Self) – Chief Chemist- 4 Lab Technicians – 1 Physical Tester - 4 Lab Operators.
- Project – May 2017
Deputy Quality Manager
FLSmidth Jersey Ltd
01.2013 - 09.2017
- Coordinate the implementation of the product quality policy, processes, and procedures, in line with corporate guidelines and head its implementation.
- Plan the product quality traversal audits for the plant and monitor their execution and ensure the proper corrective and preventive actions are in place when non-conformances exist.
- Evaluate the quality of the raw materials for both potential and existing suppliers.
- Prepare and distribute the product quality certificates for the customers.
- Evaluate the results generated in the plant laboratories for accuracy and ensure that any deviations are corrected.
- Ensure that the laboratory participate in the inter-laboratory round-robins and action any deviations noted from the report of the round-robin results.
- Investigate, correct, and report on the customer product quality complaints.
- Implement the HR policies and the HSE standards in the laboratories.
- Implement and manage ISO 9001 quality management system for the plant.
- Participate and report on quality control progress on the daily operations meeting.
- Give feedback on the quality status of the plant to the plant owners/client.
- Evaluate the KPIs of the quality team.
- Prepare and monitor quality department’s annual budget.
- Set up mix designs for the mix piles and the raw meal.
- Train quality laboratory personnel on lab instruments and GLP.
- Instruments: XRF, XRD, Bomb Calorimeter, Toniset, ToniTechnik Compressive testing machine and Pfaff Robo Lab, Potentiometer.
- Reporting Structure: Operations Manager – Deputy Quality Manager (Self) – 1 Lab Coordinator- 4 Lab Engineers – 4 Lab Technicians- 2 Physical Technicians and 1 Lab Assistant.
- Project – May 2017
- Development of a cement mixed with metakaolin that can be delivered on a construction site at a ready to use state. This cement was going to be used in the construction of hydro-dam in Angola.
- Metakaolin is a dehydroxylated form of the clay kaolinite. It is used as the add-mixture in cement to enhance the concrete strength at a better cost. This product was used in a previous construction of a dam, and it had to be mixed on site with cement. That was a bad experience since activated metakaolin is finer than cement and is therefore difficult to handle.
- My Quality team was asked to devise means to develop as “special” cement with metakaolin. We managed to inter-grind metakaolin with clinker and produced this cement which was sent to the client’s laboratory and it was approved.
Quality Chemist
Pretoria Portland Cement Company
01.2007 - 01.2013
- Supervise the Quality Control Laboratories.
- Design and implement raw mix design.
- Maintain the organization’s ISO 9001:2008 quality management system by coordinating internal audits.
- Ensure that the cement produced complies with SANAS 50196 standard at all time.
- Optimize the process for maximum production output.
- Ensure that all laboratory instruments are calibrated and serviced.
- Instruments: XRF, XRD, LECO Bomb Calorimeter, Leco Carbon /Sulphur Analyser, Toniset, ToniTechnik Compressive testing machine and Pfaff Centourus Robo Lab.
- Reporting Structure: QA Manager - QA Chemist (Self) – Snr Lab Analyst – Lab Analyst – 6 Lab Operators (process) – 3 Lab Operators (Physical Lab).
- Projects: Investigate the impact of Clinker Kiln Dust on cement strengths development. This project was to demonstrate if there is an opportunity to save costs in the manufacture of cement by using CKD as the early cement strength development enhancer.
Works Chemist
Holcim (SA) Pty Ltd
01.2003 - 01.2007
- Supervise the Quality Control Laboratories.
- Prepare the laboratory for the Benchmark Audit.
- Assist in the implementation of Safety procedures in the lab.
- Set-up and coordinate internal quality audits.
- Train the new lab recruits on basic cement quality control processes.
- Assist in setting up and maintain the laboratory budget.
- Ordering laboratory chemicals and consumables through SAP System.
- Reporting Structure: QA Manager – Works Chemist (Self) – Lab Technician - 4 XRF Operators – 4 Lab Operators – Relief Lab Operator.
Quality Analyst
Engelhard (SA) Pty Ltd
01.2002 - 01.2003
- Verify the quality of incoming raw materials against the set specifications.
- Supervise the physical testing laboratory.
- Order laboratory consumable.
- Coordinate the maintenance and servicing of the lab instruments.
- Set-up the training program of the lab trainees.
- Reporting Structure: QC Manager – Quality Analyst (Self) –2 Lab Technicians - 1 Lab Operator.
- Project: I successfully started up and ran the final product performance testing station. This was a cost saving project as the final product was sent to Germany and USA for testing. The project involved setting up the sample preparation station, validation of BET for testing surface area of catalytic converter both in a drilled core and powder form. It also involved training up technicians on the running of BET and ageing of catalytic converter.
- This resulted in savings of more than R100 000/month, money that was used for sample logistics and testing, reduced turn around on results from three weeks to ~2days.
Laboratory Supervisor
Cadbury PTY LTD
01.1996 - 01.2002
- Ensure that the incoming raw material and packaging materials conforms to specifications.
- Participate in the raw material and product taste panel.
- Assist in the implementation of the SHEQ system in the plant.
- Participate in the Hygiene audits of the plant.
- Maintain the laboratory budget.
- Reporting Structure: Lab Manager – Lab Supervisor (Self) – 5 Lab Technicians – 2Raw Materials receiving Clarks.
Education
Certificate in Operation Management - undefined
UCT
B-Tech Chemistry - undefined
Vaal University of Technology
01.2013
Dip. Packaging Technology - undefined
Institute of Packaging in SA
01.2000
NHD Quality Assurance - undefined
PE Technikon/NMU
01.1999
ND Analytical Chemistry - undefined
PE Technikon/NMU
01.1997
Matric Certificate - undefined
Masibambane High School
PE01.1992
Skills
Problem-solving
Analytic Thinking
Strategic Planning
Report Writing
Stakeholder Engagement
Laboratory Management
Risk Management
Health & Safety
Research & Development
Commissioning
Organic Chemistry
Conduct Inspections
Administration
Operations Management
Manufacturing
Chemical Engineering
Analytical Chemistry
Root Cause Analysis
Quality Management
Process Improvement
Query Resolution
Conflict Resolution
Quality Analysis
Mineral Processing
Process Optimisation
Process Engineering
Task Coordination
Contract Management
Change Management
Performance Management
Implementation Management
Training
Crisis Management
Business Strategy
Staff Development
Communication Skills
Project Management
Computer Literate
Customer Service
Staff Management
Time Management
Troubleshooting
Interpersonal Skills
Advanced Supervisory skills
Stress management
Leadership skills
References
References are available upon request.
COMPUTER LITERACY
- MS Office
- SAP
- Internet
Timeline
QA Manager
Afrisam – Ulco Plant – Northern Cape
10.2024 - Current
Production Manager
CEMZA – Port Elizabeth
04.2024 - 10.2024
Quality Assurance Manager
CEMZA – Port Elizabeth
07.2022 - 04.2024
Quality Assurance Manager
PPC Barnet - DRC
10.2020 - 06.2022
Quality Manager
Primecement Ltd - Rwanda
01.2020 - 08.2020
Deputy Quality Manager
FLSmidth Jersey Ltd
01.2013 - 09.2017
Quality Chemist
Pretoria Portland Cement Company
01.2007 - 01.2013
Works Chemist
Holcim (SA) Pty Ltd
01.2003 - 01.2007
Quality Analyst
Engelhard (SA) Pty Ltd
01.2002 - 01.2003
Laboratory Supervisor
Cadbury PTY LTD
01.1996 - 01.2002
Matric Certificate - undefined
Masibambane High School
ND Analytical Chemistry - undefined
PE Technikon/NMU
NHD Quality Assurance - undefined
PE Technikon/NMU
Dip. Packaging Technology - undefined
Institute of Packaging in SA
B-Tech Chemistry - undefined
Vaal University of Technology
Certificate in Operation Management - undefined
UCT