Thandeka Nonjabulo Gumede
Administrative Support
Pietermaritzburg
Summary
Driven by a proven track record in office administration and team collaboration, I've significantly enhanced employee training programs at KwaZulu-Natal Museum, aligning development initiatives with organizational goals. My expertise in event coordination and problem-solving abilities have fostered growth and efficiency, showcasing my commitment to results and ability to meet employer-desired skills.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work History
Administrative Support Officer
KwaZulu-Natal Museum
10.2020 - Current
- I am responsible for designing, implementing, and managing employee training and development programs within the Museum. I assess the training needs of employees, develop curriculum and training materials, and organize workshops, and other educational opportunities to enhance skills and knowledge. My role also includes monitoring the effectiveness of these programs and making adjustments to improve employee performance and organizational growth. Additionally, i collaborate with management to align development initiatives with the company's goals and ensure compliance with relevant policies and regulations.
- I further support Human Resources functions by assisting with recruitment efforts including reviewing resumes, scheduling interviews, conducting background checks.
Assistant Lecturer
Durban University of Technology
03.2021 - 12.2021
- Initiated and facilitated classroom discussions.
- Boosted students'' critical thinking skills through active learning strategies and problem-solving activities.
- Developed strong rapport with students through clear communication, empathy, and genuine interest in their academic growth.
- Met with students during and after office hours to address concerns and offer feedback.
- Mentored junior faculty members, sharing best practices for classroom management and pedagogy.
- Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
- Selected and designed lesson plans and curriculum to meet academic objectives.
- Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
Acting Personal Assistant and Council Secretary
KwaZulu-Natal Museum
06.2020 - 09.2020
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events for the Director.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Facilitated smoother daily operations by promptly addressing and resolving administrative issues.
- Increased efficiency with organization of travel itineraries, ensuring seamless business trips.
Marketing Intern
KwaZulu-Natal Museum
06.2019 - 05.2020
- Conducted market research to identify target audiences and optimize marketing efforts.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Assisted in creating written, video, and image content for marketing channels.
- Enhanced social media engagement through regular posting and audience interaction.
- Contributed to the creation of compelling content for company blog, newsletter, and website.
- Compiled and presented reports on campaign performance, offering recommendations for future initiatives.
- Assisted in organizing promotional events, leading to enhanced customer interaction with brand.
- Coordinated with vendors to secure promotional items, enhancing brand visibility at events.
Education
Master of Commerce - Leadership Studies
University Of KwaZulu-Natal
Durban 02.2024 - Current
Postgraduate Diploma: Human Resources - Human Resources Management
University of KwaZulu-Natal
Pietermaritzburg, South Africa 02.2023 - 12.2023
Bachelor of Technology: Public Relations - Communications
Durban University of Technology
Pietermaritzburg, South Africa 02.2019 - 12.2019
National Diploma: Public Relations & Communication - Marketing
Durban University of Technology
Pietermaritzburg, South Africa 02.2016 - 12.2018
High School Diploma -
Stanger Secondary School
KwaDukuza, South Africa 01.2010 - 12.2014
Skills
Office Administration
Verbal Communication
Document Management
Meeting planning
Event Coordination
Travel Coordination
Recruiting
Teamwork and Collaboration
Problem-Solving
Time Management
Problem-solving abilities
Time management abilities
Self Motivation
Timeline
Master of Commerce - Leadership Studies
University Of KwaZulu-Natal
02.2024 - Current
Postgraduate Diploma: Human Resources - Human Resources Management
University of KwaZulu-Natal
02.2023 - 12.2023
Assistant Lecturer
Durban University of Technology
03.2021 - 12.2021
Administrative Support Officer
KwaZulu-Natal Museum
10.2020 - Current
Acting Personal Assistant and Council Secretary
KwaZulu-Natal Museum
06.2020 - 09.2020
Marketing Intern
KwaZulu-Natal Museum
06.2019 - 05.2020
Bachelor of Technology: Public Relations - Communications
Durban University of Technology
02.2019 - 12.2019
National Diploma: Public Relations & Communication - Marketing
Durban University of Technology
02.2016 - 12.2018
High School Diploma -
Stanger Secondary School
01.2010 - 12.2014
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