Thandeka Grace Sibeko

•Effectively manage and lead the sales function.

•To effectively communicate deliverables in line with Company goals, safety practices and deadlines.

•The Sales relationship Manager needs to motivate, support, guide and equip their team on an ongoing basis and retain excellent relationships with the OEM, to always ensure operational effectiveness and performance is in line with prescribed daily/weekly/monthly deliverables.

• Utilizing Carter CRM system (Carter system), utilizing Nadin, Ipartner, Sales Work Place and Cem Portal effectively to perform their role in line with company operating procedures.

• Create a positive work environment and culture to energize employees, give meaning to work.

Sales

• Responsible for non-digital team members individual and team targets in line with operational requirements.

• Ensuring that the Department (non-digital) maximizes gross profit and ensures unit sales targets are met.

• Working closely with the Group Sales Manager, Customer Specialist teams and F&I to ensure that all OEM correspondence, deals, schemes and any information affecting the business is communicated to and shared with the relevant stake holders.

• Maintain and develop dealer relationships.

• Ensuring that required reports are forwarded timorously.

Vehicle Stock

• Stock ordering

• Floor Plan utilization management

• Stock and Asset Management - ensuring that stock and cash is managed accordingly working with the F&I.

Team Management

• Coaching & Training – providing support to new & existing staff on an ongoing basis

• Managing progressive discipline measures for non-performance immediately and in line with company policy and procedure.

• Monitoring non-digital team members day to day: − Time/Attendance − Annual/Sick Leave

• Submit applications for the floor sales people.

• Send deals through validations.

• Request contracts.

• Assist with submitting and receiving payouts.

• Assisting clients when buying a vehicle

. • Facilitate the arranging of finance for all branch customers.

• Loading clients applications and submitting applications for clients to ABSA, Nedbank, Wesbank and Standard Bank.

• Marketing and selling optimum range of value added products.

• Able to sell units and value added products according to the dealerships requirements and standards.

• Deliver at all times exceptional customer service to add value to the sales process.

• Understanding products, features and capabilities.

• Qualifying customers, understanding the request and requirements • Close sales and also deal with any challenges that might transpire during the process of closing the sale.

• Effectively close sales.

• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices.

• Assisting with the setup of showroom and promotional displays.

• Provide exceptional customers service while being the single point of contact for customers.

• Able to demonstrate the vehicle to the customer before and after purchase so they know and understand the vehicles operating features, paperwork and warranty. • Able to sell required units according to the dealerships standards.

• Understanding products, features and capabilities.

• Qualifying customers, understanding the request and requirements • Close sales and also deal with any challenges that might transpire during the process of closing the sale.

• Effectively close sales

• Able to demonstrate the vehicle to the customer before and after purchase so they know and understand the vehicles operating features, paperwork and warranty.

• Able to sell required units according to the dealerships standards.