Thandeka Nkosi

Facilitated tool box discussions.

Managed incidents effectively to minimize downtime.

Directed strategies for handling emergencies.

Implemented effective cleaning protocols to maintain order.

Conducted daily site walkouts and inspections.

Coordinated and executed induction processes for all on-site staff and visitors.

7.Ensure a safety site for employees

8 Maintain a health and safety file

9.Ensuring use of PPE

10.identifying and report hazards to the safety manager

10. Assist with safety training and education of heath and safety management

11.Assist with safety meetings and training

12.Collaborate with safety manager to Adress safety concerns

13.Maintain safety records and documentation

14. Assist with investigations and reporting.

• Oversaw hazardous materials handling processes, guaranteeing correct storage, labeling, and disposal.
• Promoted a culture of safety awareness among employees through educational initiatives and presentations.
• Improved workplace safety measures by conducting regular inspections and risk assessments.
• Enhanced emergency preparedness with thorough evacuation plans and drills.
• Implemented a proactive approach to hazard identification by regularly evaluating work processes and equipment for potential risks.
• Led cross-functional teams in efforts to address potential hazards or unsafe working conditions discovered during site audits or inspections.
• Provided support during accident investigations to determine root causes and prevent future incidents.
• Conducted ergonomic evaluations to improve worker comfort and reduce injury risks associated with repetitive tasks or poor workstation design.
• Monitored workplace activities to determine compliance with safety regulations and standards.
• Investigated incidents, determining root causes and implementing corrective actions.
• Conducted safety audits and inspections to identify workplace hazards and deficiencies.
• Educated employees on hazardous waste management, emergency response and safe work practices.
• Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.

• Assisted in training new staff on customer service protocols and store operations.
• Executed daily inventory checks to ensure product availability and accuracy.
• Coordinated sales floor activities to enhance customer shopping experiences.
• Developed visual merchandising displays to align with seasonal promotions.
• Implemented process improvements to streamline restocking procedures and reduce downtime.
• Mentored junior associates on effective communication and teamwork strategies.
• Analyzed customer feedback to identify areas for service enhancement and staff development.
• Led team meetings to communicate goals, updates, and performance expectations effectively.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Monitored sales trends to adjust pricing strategies for optimal profitability.
• Developed marketing strategies to attract new customers, increasing foot traffic.
• Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
• Implemented staff training programs to elevate service standards and knowledge.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Developed strong working relationships with staff, fostering a positive work environment.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Increased sales through effective merchandising strategies and targeted promotions.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Oversaw daily operations to maintain store cleanliness and organization.
• Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
• Implemented loss prevention strategies, significantly reducing shrinkage.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.

• Directed everyday functions to fulfill performance, quality, and service criteria.
• Increased satisfaction levels by efficiently handling and resolving complaints.
• Developed strong working relationships with staff, fostering a positive work environment.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Generated repeat business through exceptional customer service.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Increased sales through effective merchandising strategies and targeted promotions.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Enhanced team productivity by streamlining operational processes.
• Conducted performance evaluations, identifying areas for development and rewarding strong performance.
• Engaged with customers to gather feedback, using insights to improve service and product offerings.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
• Improved customer satisfaction by resolving complaints and inquiries promptly.
• Conducted performance evaluations and provided constructive feedback to employees.
• Oversaw daily operations to maintain store cleanliness and organization.
• Facilitated team-building activities, enhancing team cohesion and morale.
• Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
• Implemented loss prevention strategies, significantly reducing shrinkage.
• Improved operational efficiency by adopting new technology for inventory management.
• Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
• Established team priorities, maintained schedules and monitored performance.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Defined clear targets and objectives and communicated to other team members.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.