Summary
Overview
Work History
Education
Skills
Timeline
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Thandeka Mngadi

Public Relations Graduate
Durban

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Social Media Account Manager

Freelance
01.2020 - Current
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Designed and implemented social media strategies to align with business goals.
  • Analyzed and reported social media and online marketing campaign results.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Increased customer engagement through social media.

Sales Assistant

Cotton On
09.2022 - 03.2024
  • Served customers by helping them select products.
  • Drove sales through engagement of customers, suggestive selling, and sharing product knowledge.
  • Greets and receives customers in a welcoming manner.
  • Responded to customers’ questions.
  • Directed customers by escorting them to racks and counters.
  • Provided outstanding customer service.
  • Documents sales by creating or updating customer profile records.
  • Managed financial transactions.
  • Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
  • Alerted management of potential security issues.
  • Assisted with inventory, including receiving and stocking merchandise.
  • Kept clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Academic Advisor

Berea Technical College
03.2023 - 06.2023
  • Provided support and guidance to students experiencing academic and personal troubles.
  • Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
  • Investigated complaints and worked with students, parents and teachers on finding positive resolutions.
  • Mentored students, offering advice and support on topic selection, appropriateness and academic value.
  • Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
  • Met firm deadlines while applying results-driven and goal-oriented methodology to teaching initiatives.

Education

High School Diploma -

Marburg Secondary
Port Shepstone
04.2001 -

Diploma - Public Relations

Rosebank College
Durban
04.2001 -

Skills

    Social Media Strategy

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Timeline

Academic Advisor

Berea Technical College
03.2023 - 06.2023

Sales Assistant

Cotton On
09.2022 - 03.2024

Social Media Account Manager

Freelance
01.2020 - Current

High School Diploma -

Marburg Secondary
04.2001 -

Diploma - Public Relations

Rosebank College
04.2001 -

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Thandeka MngadiPublic Relations Graduate