Thandeka Mngadi
Public Relations Graduate
Durban
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Social Media Account Manager
Freelance
01.2020 - Current
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Designed and implemented social media strategies to align with business goals.
- Analyzed and reported social media and online marketing campaign results.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Increased customer engagement through social media.
Sales Assistant
Cotton On
09.2022 - 03.2024
- Served customers by helping them select products.
- Drove sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Greets and receives customers in a welcoming manner.
- Responded to customers’ questions.
- Directed customers by escorting them to racks and counters.
- Provided outstanding customer service.
- Documents sales by creating or updating customer profile records.
- Managed financial transactions.
- Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
- Alerted management of potential security issues.
- Assisted with inventory, including receiving and stocking merchandise.
- Kept clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
Academic Advisor
Berea Technical College
03.2023 - 06.2023
- Provided support and guidance to students experiencing academic and personal troubles.
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Investigated complaints and worked with students, parents and teachers on finding positive resolutions.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
- Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
- Met firm deadlines while applying results-driven and goal-oriented methodology to teaching initiatives.
Education
High School Diploma -
Marburg Secondary
Port Shepstone 04.2001 -
Diploma - Public Relations
Rosebank College
Durban 04.2001 -
Skills
Social Media Strategy
Brand Awareness
Audience Engagement
Campaign Management
Content Scheduling
Influencer Collaboration
Timeline
Academic Advisor
Berea Technical College
03.2023 - 06.2023
Sales Assistant
Cotton On
09.2022 - 03.2024
Social Media Account Manager
Freelance
01.2020 - Current
High School Diploma -
Marburg Secondary
04.2001 -
Diploma - Public Relations
Rosebank College
04.2001 -