Microsoft,Excell
Thandeka Magasela
Retail Area Manager
Durban
Summary
Organized and dependable Office manager with noted experience in administrative management and successful at managing multiple priorities with a positive attitude and high degree of accuracy. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a General Administration or Dispatch administration position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Retail Area Manager
Bathu Swagg, Bathu
Durban
06.2019 - Current
- Increased employee engagement
- Supported store and individual performances
- Addressed potential problems and suggest prompt solutions.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
- Developed 4 new managers from within 30-person regional workforce.
- Completed daily paperwork and computer entry of sales data as established by management
- Set sales objectives and attainment plans for KZN region
- Controlled store inventory and reviewed cash handling and operations reports
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Trained and developed new employees for ease of transition into team.
- Exhibited excellent people skills during interaction with employees and customers.
- Conducted ongoing staff development to help employees achieve growth within job roles
- Mentored team members to enhance professional development and accountability in workplace
STORE MANAGER
BLUE FALCON
01.2013 - 07.2018
- Monitored Scheduling for 6 staff members
- Give exceptional customer service
- Controlled store inventory and cash handling
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory control, cash control, and store opening and closing procedures 6 days per week
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures 6 days in a week.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Assisted with hiring, training and mentoring new staff members.
- Developed and implemented successful staff incentive programs to motivate employees.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
ASSISTANT STORE MANAGER
BLUE FALCON
Johannesburg
01.2012 - 03.2013
- Providing support for manager
- Dealing with queries and managing coming in and out stork
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Managed scheduling for store shifts to accomplish proper staffing.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
Education
Diploma in Operations And Supply Management
Alison School
Durban 01.2023 - 01.2023
Diploma in Retail Management
Alison School
OnlineCertificate - Warehouse Management,Inventory,Stock And Supply Chain
Alison
South Africa 01.2023 - 01.2023
Certificate - Applied Operations Management
Alison
South Africa 02.2023 - 02.2023
Skills
G-Suite
undefinedSoftware
Shopify
Vend
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Certificate - Applied Operations Management
Alison
02.2023 - 02.2023
Diploma in Operations And Supply Management
Alison School
01.2023 - 01.2023
Certificate - Warehouse Management,Inventory,Stock And Supply Chain
Alison
01.2023 - 01.2023
Retail Area Manager
Bathu Swagg, Bathu
06.2019 - Current
STORE MANAGER
BLUE FALCON
01.2013 - 07.2018
ASSISTANT STORE MANAGER
BLUE FALCON
01.2012 - 03.2013
Diploma in Retail Management
Alison School
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