Thandeka Madlala
Howick
Summary
Adept at maintaining high standards of cleanliness and sanitation, my tenure at Michaelhouse School showcased my ability to enhance guest experiences through meticulous housekeeping and exceptional teamwork. Leveraging skills in residential cleaning and relationship building, I consistently improved efficiency and guest satisfaction, contributing significantly to a welcoming environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housekeeper
Michaelhouse School
08.2018 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Verified cleanliness and organization of storage areas and carts.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
- Washed and put away kitchen dishes, utensils and glassware.
Education
Bachelor Of Arts - Social Welfare
University of South Africa
Pietermaritzburg 04.2017
National Senior Certificate -
Sbongumbomvu Combined School
Howick 2011
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Residential Cleaning
- Hospitality background
- Customer service-focused
- Excellent oral and written communication
- Physically strong
- Interior and exterior cleaning
- Multitasking and Prioritizing
- Professional and Courteous
- Relationship Building
- Health and safety compliance
Accomplishments
- Worked Number overtime hours during the holiday season at the request of management.
- Cleaned up to Number houses per day in accordance with a Number-point checklist.
Languages
English
Advanced (C1)
Xhosa
Intermediate (B1)
Certification
- Computer Certificate
- First Aid and CPR
References
Michaelhouse School
Contact : 033 234 1233
Timeline
Housekeeper
Michaelhouse School
08.2018 - Current
Bachelor Of Arts - Social Welfare
University of South Africa
National Senior Certificate -
Sbongumbomvu Combined School
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