THANDAZILE FRANCISCA MNGUNI

• Providing strategic leadership to the department of community services (Community development, arts & culture, sports development, parks, cemeteries, waste management, environmental health services, primary health care)
• Providing strategic direction to Social services department which includes Childrens programmes, Youth, Women, gender, HIV & Aids programmes, disability, social work services, working with NGOs, indigent programs, etc
• Waste Management – mainly responsible for overseeing the operational efficiencies with regards to waste collection and disposal and the teams includes waste disposal, street cleansing, litter picking team, illegal dumping
• Responsible for planning and implementation of alternative waste management initiatives including recycling, separation from source and wood chipping and decomposing
• Environmental management – ensuring the compliance of all waste facilities with license conditions and regulations
• Contract management and reporting
• Development of policies for the department and ensure implementation and review where necessary.
• Budget control and development of relevant policies, monitoring of contracts within the department.
• Development of SDBIP ensure department meets the set target
• Develop and enforce by-laws and policies relevant to the department
• Propose tariffs to ensure revenue collection for services provided to communities
• Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
• Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
• Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
• Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.

• Responsible but not limited to the following duties: Providing strategic leadership and management to Community Services functions (including Health Services Management, Cemetery Management, Environmental & Disaster Management, Cemetery management, disaster management, Fire & Rescue, Social Development which includes Sports, Recreation, Arts, Culture, Heritage, Youth, Public safety, Environmental Health Services, Air quality management, and Special programmes)
• Administration of the department and provision of strategic support to sub-ordinates
• Prepare reports for submission to Portfolio committee, Executive Committee and Council for consideration and approval
• Strategically leading the departmental human capital and management of the departmental budgets and expenditure and ensure reporting
• Networking and relationship management- source external funding to augment the budget-collaboration with stakeholders to effectively implement project with limited resources.
• Develop business plans for funding, Forge partnership with relevant external stakeholders in order to collaborate in implementing some projects of mutual interest
• Development of policies for the department and ensure implementation and review where necessary.
• Operation Sukuma sakhe and war room monitoring and establishments
• Budget control and development of relevant policies, monitoring of contracts within the department.
• Management of staff and submit required strategic reports to the Municipal Manager as and when required.
• Development and implementation of the departmental strategic plans which are aligned to the organizational plans to ensure that service delivery mandates of the municipality are achieved
• Ensure the structuring of projects, and project planning for adequate control of projects under the management of the department through application of PMBOK principles. Ensure projects are implemented within specified time, within budget and are of required quality
• Ensuring the development, maintenance and implementation of policies and strategies in line with organizational goals
• Ensure compliance with laws and regulations
• Develop/ set targets for senior managers, monitor the implementation of targets, conduct performance reviews for all managers within the department and propose required interventions to improve performance against the set targets.
• Review of the departmental structure and allocation of resources that informs the organisation structure
• Leading the recruitment processes for the department in terms of acquisition and selection
• Budget forecasting for both operational and capital projects and ensure submission by the stipulated dates
• Identify key internal controls and mitigation factors to support good governance in line with King 1V report and principles of good governance
• Managing performance of the department

• Oversee critical functions such as ICT, human resources, legal services, and administration.
• Ensuring that technology is leveraged to enhance municipal operations, improve service delivery, and ensure compliance with local government regulations.
• Develop policies, processes and procedure guidelines regarding the employee benefits, recruitment and selection functions;
• Perform employee records management, leave management and employment equity and ensure the correct implementation thereof.
• Ensuring compliance with the bargaining council directives, conditions of service issues and the implementation of council resolutions and application of legislative imperatives.
• Facilitating, directing and maintaining the organisational recruitment and appointment of employees.
• Provision of training and development
• Organisational development and change management
• Occupational health and safety (ohs) management
• Legal service
• Facilities management
• Provision of secretariate services

• Responsible for performing but not limited to the following duties: Ensuring administrative performance, ensure that the administration attend to all daily tasks required.
• Budget and IDP - ensure that the time frames for the preparation and approval of the budget is continued with, in particular, as well as ensuring that a credible public participation process is followed in the approval of the IDP and budget and that such engagements are not used as platforms for campaigning by any political party or its members.
• As the Acting Municipal Manager, I was also responsible for the following functions: The development and management of an economically effective, accountable administration which is equipped to implement the municipality’s integrated development plan, to operate in accordance with the municipality’s performance management system and to understand the needs of the local community;
• The management of the provision of services to the local community in a sustainable and equitable manner;
• The appointment, training, discipline and effective utilisation of staff;
• The promotion of sound labour relations and compliance with applicable labour legislation;
• Advising the political structures and political office bearers, managing communications between these parties as well as carrying out their decisions;
• The administration and implementation of the municipality’s by-laws and other legislation;
• Exercising of any powers and performing any duties delegated by the municipal council, or by other delegating authorities of the municipality;
• Facilitating participation by the local community in the affairs of the municipality;
• Developing and maintaining a system for the assessment of community satisfaction with municipal services;
• The performance of any other function that may be assigned by the municipal council and as accounting officer;
• Responsible for all income and expenditure of the municipality, all assets, the discharge of all liabilities of the municipality, as well as the proper and diligent compliance with applicable municipal finance management legislation;
• Ensuring adherence to all relevant policies and legislation, implementation of all institutional governance systems and performance management, Audit and Risk management and functionality as well as Budget and Finance management in compliance with MFMA.
• Providing strategic support and managing organizational performance for the organization including designing and implementation of policies, procedures and systems to ensure effective organizational performance and service delivery.
• Strategic management of the organizational SDBIP and manage the organizational / municipal budget and reporting thereof.
• Leading the formulation of the municipal strategy and the execution of the organization’s strategic plan.
• Leading the process for tracking organizational performance indicators and evaluates progress against set targets. Oversee and facilitate the implementation of the Organizational Performance Plan.
• Establish performance management system and manage monitoring, evaluation and control interventions on the day-to-day delivery of the organizational strategy and continually monitor organizational performance against the set objectives.
• Development and execution of the organization’s human resources strategy that nurtures talent and embraces the values, culture, accountability and innovation in order to meet current and future organizational needs.
• Overseeing the development, implementation and review of policies and strategies for the municipality
• Managed and motivated employees to be productive and engaged in work.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Controlled costs to keep business operating within budget and increase profits.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Developed comprehensive risk management plan, minimizing potential disruptions to business operations.

· Planning, implementation & Management of Infrastructure projects (funded through MIG, RBIG, and MWIG & EPWP) water and sanitation projects. This include planning and design, which includes water services, IWRM, tariff setting and implementation of water services.

· Overseeing operations and maintenance which include development of asset management policy, implementation of asset management policy, updating of infrastructure assets in asset register, water quality and management of both Waste Water and Water treatment works.

· Water use efficiency in relations to revenue & non-revenue water, no-drop as well as WC & WDM strategy development and implementation.

· Management and control of the budget for the department. Control of vehicles allocated to the department.

· Support the implementation of financial & Performance reporting as required by MFMA

· Responsible for the formulation of policies and strategies relevant to the department

· Implement policies and procedures to manage implementation of service delivery strategic plans

· Analyzing the infrastructure related feasibility studies, approving the project designs for development projects and submission of monthly, quarterly and annual reports

· Ensuring environment impact assessment (EIA) studies are conducted where required

· Developing, implementing and monitoring of annual procurement plan and budget, and monitoring and reviewing expenditure and reporting

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked effectively in fast-paced environments.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

· Develop and review an Integrated Development Plan (IDP) Develop and review Performance Management System (PMS) Review Departmental scorecards

· Develop and review Service Delivery and Budget Implementation Plan (SDBIP)

· Develop IDP Framework and Process Plans

· Compile Quarterly and Annual Performance reports Develop planning, monitoring and reporting tools on IDP and PMS

· Liaise with Municipal Departments continuously to ensure that all activities and operations are aligned with the IDP

· Ensure alignment of SDBIP with Integrated Development Plan (IDP) and Performance Management System (PMS)

· Align Council activities to Provincial Growth and Development Strategy (PGDS) and National Spatial Development Perspective (NSDP)

· Develop, strengthen and maintain relationship with relevant role players and other implementing agents.

· Promoting performance management culture

· Evaluating employee performance – measuring, monitoring, and evaluation of performance.

· Developing and implementing a performance management system

· Overseeing IDP implementation

· Set targets, monitor and review performance, and publish an annual report on performance management.

Developing personal development plans- by ensuring that each individual has a personal development plan to help them become more competent and confident in their role

· The overall management of DWS, and MIG funded projects and ensure that projects are implemented with specified time frames, within budgets and produce required quality

· Ensuring that business plans are developed using EPWP guidelines (Labour Intensive Construction Methods) in consultation with various sector departments (Public Works, DOT and DOL)

· Manage and Financially administer MIG programme

· Preparing and submitting EPW progress reports to the departments as and when required

· Ensuring the adherence to policies, procedures guidelines and regulations.

· The monitoring of the projects regarding performance, quality and cash flow targets.

· Budgeting and compliance with MFMA

· Formulate, execute strategic and operational policies

• Improved project efficiency with strategic planning, resource allocation, and time management practices.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
• Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
• Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
• Improved team morale and productivity by implementing comprehensive professional development program.

· Project Management of Infrastructure projects

· Dealing with traditional leaders on issues of projects affecting their areas (including facilitating meetings between them and the funders, dealing/ resolving conflicts around employment opportunities, provision of training on how projects are run, outlining the employment opportunities for the local communities; reporting progress on projects implemented by the municipality n quarterly basis.

· Evaluation of Business Plans and assess validity of payment certificates

· Monitor project cash flows and spending of grants

· Coordinating progress meetings between the stakeholders

· Scrutinise and adjudicate project closure reports

· Draft ITEMS for Infrastructure Portfolio Committee and Compile monthly reports

· Attend Executive Management Meetings and Planning meetings

· Drafting the Annual Budget for the Department and control thereafter.

· Manage budget, staff and resources for the water and sanitation technical section.

Coordination and Chairing MIG meeting with Consultants

• Planned, designed, and scheduled phases for large projects.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Identified plans and resources required to meet project goals and objectives.
• Monitored project performance to identify areas of improvement and make adjustments.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.

• Leading the Establishment of the M&E (Monitoring and evaluation) system that was to be used by all the Municipalities when reporting to DWAF on their financial as well general progress on projects.

· Overall Monitoring and Evaluation the implementation of Water and Sanitation projects

• Supervision and coordination of application of monitoring tools to track program performance
• Evaluation of technical report submitted by All District municipalities in KZN for funding
• Design and operate M&E system for collection of data
• Prepare regular reports on project progress and results for funders and management.
• Specializing in database management and decision support system
• Evaluation of completed projects in line with project scope and budgets
• Ensuring that financial policies, procedures, and systems are adhered to.
• Providing training on M&E System to relevant stakeholders where training gaps are identified
• Assist in the formulation of M&E recommendations for improving implementation performance and the design of policies, programs, and projects.
• Identify bottlenecks in project implementation and develop plans to address them.
• Support the development of indicators and a monitoring strategy for project
• Support capacity strengthening in other thematic areas.
• Participate in annual project reviews and planning workshops
• Lead and conduct analysis of quantitative data as well as qualitative data on all program inputs, outputs, and outcomes.
• Oversee compliance with M&E policies and standards.
• Collect, track, and analyze data to assess program impact and outcomes.
• Conducted comprehensive data analysis to identify trends, patterns, and areas for improvement in program performance.
• Facilitated cross-functional team collaboration through regular meetings and information sharing on monitoring and evaluation activities.
• Advised on budget allocation decisions based on evidence gathered through monitoring activities to maximize resource utilization effectively.
• Enhanced program effectiveness by designing and implementing robust monitoring and evaluation frameworks.
• Streamlined data collection processes for accurate analysis and informed decision making.
• Conducted site visits to ensure compliance with donor requirements and verify the accuracy of reported results.
• Managed stakeholder relationships through effective communication and collaboration, fostering a positive working environment.

· Overall management of CBPWP programme in KZN including social facilitation for Public works programme

· Facilitate the communication between traditional leadership and national department on projects to be introduced and implemented

· Provision of leadership in resolving conflicts between contractors and traditional councils and Amakhosi

· Introduction of Service providers to Amakhosi and outlining of the project scope

· Development of business plans and presentations to possible funders

· Drafting and submission of funding/project proposals for approval

· Community mobilization and stakeholder management

· Providing Support to all KZN municipalities as far as the implementation of the program is concerned

· Providing leadership and management of CBPWP Financial Coordination and reporting

· Administration of municipal compliance and performance

· Providing strategic direction and leadership on the management of Community Based Public Works Programme (CBPWP) within the three spheres of government

· Monthly reporting to the sector department

• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.

• Responsible but not limited to the following duties: Planning, implementation & Management of Infrastructure projects (funded through MIG, RBIG, and MWIG & EPWP) water and sanitation projects. This include planning and design, which includes water services, IWRM, tariff setting and implementation of water services.
• Overseeing operations and maintenance which include development of asset management policy, implementation of asset management policy, updating of infrastructure assets in asset register, water quality and management of both Waste Water and Water treatment works.
• Water use efficiency in relations to revenue & non-revenue water, no-drop as well as WC & WDM strategy development and implementation.
• Management and control of the budget for the department. Control of vehicles allocated to the department.
• Support the implementation of financial & Performance reporting as required by MFMA.
• Responsible for the formulation of policies and strategies relevant to the department.
• Implement policies and procedures to manage implementation of service delivery strategic plans.
• Analyzing the infrastructure related feasibility studies, approving the project designs for development projects and submission of monthly, quarterly and annual reports.
• Ensuring environment impact assessment (EIA) studies are conducted where required.
• Developing, implementing and monitoring of annual procurement plan and budget, and monitoring and reviewing expenditure and reporting.