Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Hi, I’m

Thandazile Ngubane

Office Administrator/Social Auxilliary Worker
Pietermaritzburg,KZN
Thandazile Ngubane

Summary

Outgoing office administrator with several years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.

Overview

17
years of professional experience
2007
years of post-secondary education

Work History

Pure Consultancy
Pietermaritzburg

Office Administrator
07.2025 - Current

Job overview

  • Managed office supplies and inventory for seamless daily operations.
  • Coordinated meetings and appointments for staff and clients effectively.
  • Maintained filing systems, ensuring documents were organized and accessible.
  • Developed office procedures to enhance workflow efficiency and communication.
  • Handled incoming calls and inquiries, providing prompt assistance to clients.
  • Coordinated and managed daily administrative operations of the office.
  • Performed clerical duties such as photocopying, faxing and scanning documents.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Composed correspondence such as letters, emails, memos, reports and other documents.
  • Processed invoices on a timely basis according to established procedures.

DC Consultant(Bp Garage)
Pietermaritzburg

Cashier
11.2021 - 07.2025

Job overview

  • Processed customer transactions efficiently at a busy automotive service station.
  • Managed cash register operations and balanced daily financial reports.
  • Assisted customers with inquiries about fuel types and vehicle services.
  • Maintained cleanliness and organization of the cashier area and fuel station.
  • Collaborated with team members to ensure smooth daily operations and customer satisfaction.
  • Handled customer complaints professionally to resolve issues promptly.
  • Promoted loyalty programs to enhance customer engagement at the garage.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Buzz Motors(Engen Garage)
Pietermaritzburg

Cashier
01.2009 - 06.2022

Job overview

  • Assisted customers with product selection and inquiries.
  • Maintained organized merchandise displays and inventory levels.
  • Processed transactions accurately using point-of-sale systems.

Collaborated with team members to enhance customer service experience.

  • Promoted special offers and loyalty programs to customers.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Processed customer transactions efficiently at a busy automotive service station.
  • Assisted customers with inquiries about fuel types and vehicle services.
  • Maintained cleanliness and organization of the cashier area and fuel station.
  • Collaborated with team members to ensure smooth daily operations and customer satisfaction.
  • Handled customer complaints professionally to resolve issues promptly.
  • Promoted loyalty programs to enhance customer engagement at the garage.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer questions and provided store information.
  • Managed cash register operations and balanced daily financial reports.

Education

Educo

Certificate from Care Giver
01.2025 - 06.2025

University Overview

Michaelmas College
Pietermaritzburg

Social Auxilliary Work from Social Services
01.2015 - 12.2016

University Overview

Zashuke High School
Pietermaritzburg

University Overview

Thandisizwe College
Pietermaritzburg

Some College (No Degree) from Lay Counselling

University Overview

Edutel
Jhb

Certificate from Care Giver

University Overview

Skills

  • Office management
  • Inventory control
  • Document organization
  • Customer interaction
  • Workflow optimization
  • Data entry
  • Problem solving
  • Effective communication
  • Attention to detail
  • Customer service
  • Conflict resolution
  • Customer engagement
  • Administrative support

Languages

ISIZULU
First Language
English
Advanced (C1)
C1
Xhosa
Beginner (A1)
A1

Accomplishments

Accomplishments
  • Best Customer Service

References

References
References available upon request.

Timeline

Office Administrator
Pure Consultancy
07.2025 - Current
Educo
Certificate from Care Giver
01.2025 - 06.2025
Cashier
DC Consultant(Bp Garage)
11.2021 - 07.2025
Michaelmas College
Social Auxilliary Work from Social Services
01.2015 - 12.2016
Cashier
Buzz Motors(Engen Garage)
01.2009 - 06.2022
Zashuke High School
12.2003
Thandisizwe College
Some College (No Degree) from Lay Counselling
Edutel
Certificate from Care Giver
Thandazile NgubaneOffice Administrator/Social Auxilliary Worker